Schedule of 24/7 It-Support: Difference between revisions
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! 1st line IT-Support Schedule !! !! !! !! !! !! !! !! !! !! !! !! !! !! | ! Chill !! Busy !! 1st line IT-Support Schedule !! !! !! !! !! !! !! !! !! !! !! !! !! !! | ||
|- | |- | ||
| Time calculated by time zone || || || || || || | | Time calculated by time zone || || || || || || Shift schedule || || || || || || || || || || | ||
|- | |- | ||
| Ottawa || Vanc || Melb || Cebu || Tbilisi || Baires || | | Ottawa || Vanc || Melb || Cebu || Tbilisi || Baires || Mon || || Tue || || Wed || || Thu || || Fri || Sat || Sun | ||
|- | |- | ||
| 12:00 AM || 9:00 PM || 2:00 PM || 12:00 PM || 8:00 AM || 1:00 AM || || || Leon || | | 12:00 AM || 9:00 PM || 2:00 PM || 12:00 PM || 8:00 AM || 1:00 AM || || Leon || || Leon || || Maxim-M || || Maxim-M || Leon || Maxim-A || Leon | ||
|- | |- | ||
| 1:00 AM || 10:00 PM || 3:00 PM || 1:00 PM || 9:00 AM || 2:00 AM || || || Leon || | | 1:00 AM || 10:00 PM || 3:00 PM || 1:00 PM || 9:00 AM || 2:00 AM || || Leon || || Leon || || Maxim-M || || Maxim-M || Leon || Maxim-A || Leon | ||
|- | |- | ||
| 2:00 AM || 11:00 PM || 4:00 PM || 2:00 PM || 10:00 AM || 3:00 AM || || || Leon || | | 2:00 AM || 11:00 PM || 4:00 PM || 2:00 PM || 10:00 AM || 3:00 AM || || Leon || || Leon || || Maxim-M || || Maxim-M || Leon || Maxim-A || Leon | ||
|- | |- | ||
| 3:00 AM || 12:00 AM || 5:00 PM || 3:00 PM || 11:00 AM || 4:00 AM || | | 3:00 AM || 12:00 AM || 5:00 PM || 3:00 PM || 11:00 AM || 4:00 AM || Maxim M || Leon || Maxim M || Leon || || Maxim-M || || Maxim-M || Leon || Maxim-A || Leon | ||
|- | |- | ||
| 4:00 AM || 1:00 AM || 6:00 PM || 4:00 PM || 12:00 PM || 5:00 AM || | | 4:00 AM || 1:00 AM || 6:00 PM || 4:00 PM || 12:00 PM || 5:00 AM || Maxim M || Leon || Maxim M || Leon || || Maxim-M || || Maxim-M || Leon || Maxim-A || Leon | ||
|- | |- | ||
| 5:00 AM || 2:00 AM || 7:00 PM || 5:00 PM || 1:00 PM || 6:00 AM || | | 5:00 AM || 2:00 AM || 7:00 PM || 5:00 PM || 1:00 PM || 6:00 AM || Maxim M || Leon || Maxim M || Leon || || Maxim-M || || Maxim-M || Leon || Maxim-A || Leon | ||
|- | |- | ||
| 6:00 AM || 3:00 AM || 8:00 PM || 6:00 PM || 2:00 PM || 7:00 AM || | | 6:00 AM || 3:00 AM || 8:00 PM || 6:00 PM || 2:00 PM || 7:00 AM || Maxim M || Leon || Maxim M || Leon || || Maxim-M || || Maxim-M || Leon || Maxim-A || Leon | ||
|- | |- | ||
| 7:00 AM || 4:00 AM || 9:00 PM || 7:00 PM || 3:00 PM || 8:00 AM || | | 7:00 AM || 4:00 AM || 9:00 PM || 7:00 PM || 3:00 PM || 8:00 AM || Maxim M || Leon || Maxim M || Leon || || Maxim-M || || Maxim-M || Leon || Maxim-A || Leon | ||
|- | |- | ||
| 8:00 AM || 5:00 AM || 10:00 PM || 8:00 PM || 4:00 PM || 9:00 AM || | | 8:00 AM || 5:00 AM || 10:00 PM || 8:00 PM || 4:00 PM || 9:00 AM || Maxim M || Maxim A || Maxim M || Maxim A || || Maxim A || || Leon || Maxim-M || Maxim-M || Maxim-A | ||
|- | |- | ||
| 9:00 AM || 6:00 AM || 11:00 PM || 9:00 PM || 5:00 PM || 10:00 AM || | | 9:00 AM || 6:00 AM || 11:00 PM || 9:00 PM || 5:00 PM || 10:00 AM || Maxim M || Maxim A || Maxim M || Maxim A || || Maxim A || || Leon || Maxim-M || Maxim-M || Maxim-A | ||
|- | |- | ||
| 10:00 AM || 7:00 AM || 12:00 AM || 10:00 PM || 6:00 PM || 11:00 AM || | | 10:00 AM || 7:00 AM || 12:00 AM || 10:00 PM || 6:00 PM || 11:00 AM || Maxim M || Maxim A || Maxim M || Maxim A || || Maxim A || || Leon || Maxim-M || Maxim-M || Maxim-A | ||
|- | |- | ||
| 11:00 AM || 8:00 AM || 1:00 AM || 11:00 PM || 7:00 PM || 12:00 PM || | | 11:00 AM || 8:00 AM || 1:00 AM || 11:00 PM || 7:00 PM || 12:00 PM || Maxim M || Maxim A || Maxim M || Maxim A || || Maxim A || || Leon || Maxim-M || Maxim-M || Maxim-A | ||
|- | |- | ||
| 12:00 PM || 9:00 AM || 2:00 AM || 12:00 AM || 8:00 PM || 1:00 PM || || || Maxim A || Maxim A || | | 12:00 PM || 9:00 AM || 2:00 AM || 12:00 AM || 8:00 PM || 1:00 PM || || Maxim A || || Maxim A || || Maxim A || || Leon || Maxim-M || Maxim-M || Maxim-A | ||
|- | |- | ||
| 1:00 PM || 10:00 AM || 3:00 AM || 1:00 AM || 9:00 PM || 2:00 PM || || || Maxim A || Maxim A || | | 1:00 PM || 10:00 AM || 3:00 AM || 1:00 AM || 9:00 PM || 2:00 PM || || Maxim A || || Maxim A || || Maxim A || || Leon || Maxim-M || Maxim-M || Maxim-A | ||
|- | |- | ||
| 2:00 PM || 11:00 AM || 4:00 AM || 2:00 AM || 10:00 PM || 3:00 PM || || || Maxim A || Maxim A || | | 2:00 PM || 11:00 AM || 4:00 AM || 2:00 AM || 10:00 PM || 3:00 PM || || Maxim A || || Maxim A || || Maxim A || || Leon || Maxim-M || Maxim-M || Maxim-A | ||
|- | |- | ||
| 3:00 PM || 12:00 PM || 5:00 AM || 3:00 AM || 11:00 PM || 4:00 PM || || || Maxim A || Maxim A || | | 3:00 PM || 12:00 PM || 5:00 AM || 3:00 AM || 11:00 PM || 4:00 PM || || Maxim A || || Maxim A || || Maxim A || || Leon || Maxim-M || Maxim-M || Maxim-A | ||
|- | |- | ||
| 4:00 PM || 1:00 PM || 6:00 AM || 4:00 AM || 12:00 AM || 5:00 PM || || | | 4:00 PM || 1:00 PM || 6:00 AM || 4:00 AM || 12:00 AM || 5:00 PM || || Alexey S || Alexey P || Alexey S || Alexey P || Alexey S || Alexey S || Alexey P || Alexey P || Alexey P || Alexey S | ||
|- | |- | ||
| 5:00 PM || 2:00 PM || 7:00 AM || 5:00 AM || 1:00 AM || 6:00 PM || || | | 5:00 PM || 2:00 PM || 7:00 AM || 5:00 AM || 1:00 AM || 6:00 PM || || Alexey S || Alexey P || Alexey S || Alexey P || Alexey S || Alexey S || Alexey P || Alexey P || Alexey P || Alexey S | ||
|- | |- | ||
| 6:00 PM || 3:00 PM || 8:00 AM || 6:00 AM || 2:00 AM || 7:00 PM || || | | 6:00 PM || 3:00 PM || 8:00 AM || 6:00 AM || 2:00 AM || 7:00 PM || || Alexey S || Alexey P || Alexey S || Alexey P || Alexey S || Alexey S || Alexey P || Alexey P || Alexey P || Alexey S | ||
|- | |- | ||
| 7:00 PM || 4:00 PM || 9:00 AM || 7:00 AM || 3:00 AM || 8:00 PM || || | | 7:00 PM || 4:00 PM || 9:00 AM || 7:00 AM || 3:00 AM || 8:00 PM || || Alexey S || Alexey P || Alexey S || Alexey P || Alexey S || Alexey S || Alexey P || Alexey P || Alexey P || Alexey S | ||
|- | |- | ||
| 8:00 PM || 5:00 PM || 10:00 AM || 8:00 AM || 4:00 AM || 9:00 PM || || | | 8:00 PM || 5:00 PM || 10:00 AM || 8:00 AM || 4:00 AM || 9:00 PM || || Alexey S || Alexey P || Alexey S || Alexey P || Alexey S || Alexey S || Alexey P || Alexey P || Alexey P || Alexey S | ||
|- | |- | ||
| 9:00 PM || 6:00 PM || 11:00 AM || 9:00 AM || 5:00 AM || 10:00 PM || || | | 9:00 PM || 6:00 PM || 11:00 AM || 9:00 AM || 5:00 AM || 10:00 PM || || Alexey S || Alexey P || Alexey S || Alexey P || Alexey S || Alexey S || Alexey P || Alexey P || Alexey P || Alexey S | ||
|- | |- | ||
| 10:00 PM || 7:00 PM || 12:00 PM || 10:00 AM || 6:00 AM || 11:00 PM || || | | 10:00 PM || 7:00 PM || 12:00 PM || 10:00 AM || 6:00 AM || 11:00 PM || || Alexey S || Alexey P || Alexey S || Alexey P || Alexey S || Alexey S || Alexey P || Alexey P || Alexey P || Alexey S | ||
|- | |- | ||
| 11:00 PM || 8:00 PM || 1:00 PM || 11:00 AM || 7:00 AM || 12:00 AM || || | | 11:00 PM || 8:00 PM || 1:00 PM || 11:00 AM || 7:00 AM || 12:00 AM || || Alexey S || Alexey P || Alexey S || Alexey P || Alexey S || Alexey S || Alexey P || Alexey P || Alexey P || Alexey S | ||
|} | |} | ||
Revision as of 22:51, 11 September 2023
| Chill | Busy | 1st line IT-Support Schedule | ||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Time calculated by time zone | Shift schedule | |||||||||||||||
| Ottawa | Vanc | Melb | Cebu | Tbilisi | Baires | Mon | Tue | Wed | Thu | Fri | Sat | Sun | ||||
| 12:00 AM | 9:00 PM | 2:00 PM | 12:00 PM | 8:00 AM | 1:00 AM | Leon | Leon | Maxim-M | Maxim-M | Leon | Maxim-A | Leon | ||||
| 1:00 AM | 10:00 PM | 3:00 PM | 1:00 PM | 9:00 AM | 2:00 AM | Leon | Leon | Maxim-M | Maxim-M | Leon | Maxim-A | Leon | ||||
| 2:00 AM | 11:00 PM | 4:00 PM | 2:00 PM | 10:00 AM | 3:00 AM | Leon | Leon | Maxim-M | Maxim-M | Leon | Maxim-A | Leon | ||||
| 3:00 AM | 12:00 AM | 5:00 PM | 3:00 PM | 11:00 AM | 4:00 AM | Maxim M | Leon | Maxim M | Leon | Maxim-M | Maxim-M | Leon | Maxim-A | Leon | ||
| 4:00 AM | 1:00 AM | 6:00 PM | 4:00 PM | 12:00 PM | 5:00 AM | Maxim M | Leon | Maxim M | Leon | Maxim-M | Maxim-M | Leon | Maxim-A | Leon | ||
| 5:00 AM | 2:00 AM | 7:00 PM | 5:00 PM | 1:00 PM | 6:00 AM | Maxim M | Leon | Maxim M | Leon | Maxim-M | Maxim-M | Leon | Maxim-A | Leon | ||
| 6:00 AM | 3:00 AM | 8:00 PM | 6:00 PM | 2:00 PM | 7:00 AM | Maxim M | Leon | Maxim M | Leon | Maxim-M | Maxim-M | Leon | Maxim-A | Leon | ||
| 7:00 AM | 4:00 AM | 9:00 PM | 7:00 PM | 3:00 PM | 8:00 AM | Maxim M | Leon | Maxim M | Leon | Maxim-M | Maxim-M | Leon | Maxim-A | Leon | ||
| 8:00 AM | 5:00 AM | 10:00 PM | 8:00 PM | 4:00 PM | 9:00 AM | Maxim M | Maxim A | Maxim M | Maxim A | Maxim A | Leon | Maxim-M | Maxim-M | Maxim-A | ||
| 9:00 AM | 6:00 AM | 11:00 PM | 9:00 PM | 5:00 PM | 10:00 AM | Maxim M | Maxim A | Maxim M | Maxim A | Maxim A | Leon | Maxim-M | Maxim-M | Maxim-A | ||
| 10:00 AM | 7:00 AM | 12:00 AM | 10:00 PM | 6:00 PM | 11:00 AM | Maxim M | Maxim A | Maxim M | Maxim A | Maxim A | Leon | Maxim-M | Maxim-M | Maxim-A | ||
| 11:00 AM | 8:00 AM | 1:00 AM | 11:00 PM | 7:00 PM | 12:00 PM | Maxim M | Maxim A | Maxim M | Maxim A | Maxim A | Leon | Maxim-M | Maxim-M | Maxim-A | ||
| 12:00 PM | 9:00 AM | 2:00 AM | 12:00 AM | 8:00 PM | 1:00 PM | Maxim A | Maxim A | Maxim A | Leon | Maxim-M | Maxim-M | Maxim-A | ||||
| 1:00 PM | 10:00 AM | 3:00 AM | 1:00 AM | 9:00 PM | 2:00 PM | Maxim A | Maxim A | Maxim A | Leon | Maxim-M | Maxim-M | Maxim-A | ||||
| 2:00 PM | 11:00 AM | 4:00 AM | 2:00 AM | 10:00 PM | 3:00 PM | Maxim A | Maxim A | Maxim A | Leon | Maxim-M | Maxim-M | Maxim-A | ||||
| 3:00 PM | 12:00 PM | 5:00 AM | 3:00 AM | 11:00 PM | 4:00 PM | Maxim A | Maxim A | Maxim A | Leon | Maxim-M | Maxim-M | Maxim-A | ||||
| 4:00 PM | 1:00 PM | 6:00 AM | 4:00 AM | 12:00 AM | 5:00 PM | Alexey S | Alexey P | Alexey S | Alexey P | Alexey S | Alexey S | Alexey P | Alexey P | Alexey P | Alexey S | |
| 5:00 PM | 2:00 PM | 7:00 AM | 5:00 AM | 1:00 AM | 6:00 PM | Alexey S | Alexey P | Alexey S | Alexey P | Alexey S | Alexey S | Alexey P | Alexey P | Alexey P | Alexey S | |
| 6:00 PM | 3:00 PM | 8:00 AM | 6:00 AM | 2:00 AM | 7:00 PM | Alexey S | Alexey P | Alexey S | Alexey P | Alexey S | Alexey S | Alexey P | Alexey P | Alexey P | Alexey S | |
| 7:00 PM | 4:00 PM | 9:00 AM | 7:00 AM | 3:00 AM | 8:00 PM | Alexey S | Alexey P | Alexey S | Alexey P | Alexey S | Alexey S | Alexey P | Alexey P | Alexey P | Alexey S | |
| 8:00 PM | 5:00 PM | 10:00 AM | 8:00 AM | 4:00 AM | 9:00 PM | Alexey S | Alexey P | Alexey S | Alexey P | Alexey S | Alexey S | Alexey P | Alexey P | Alexey P | Alexey S | |
| 9:00 PM | 6:00 PM | 11:00 AM | 9:00 AM | 5:00 AM | 10:00 PM | Alexey S | Alexey P | Alexey S | Alexey P | Alexey S | Alexey S | Alexey P | Alexey P | Alexey P | Alexey S | |
| 10:00 PM | 7:00 PM | 12:00 PM | 10:00 AM | 6:00 AM | 11:00 PM | Alexey S | Alexey P | Alexey S | Alexey P | Alexey S | Alexey S | Alexey P | Alexey P | Alexey P | Alexey S | |
| 11:00 PM | 8:00 PM | 1:00 PM | 11:00 AM | 7:00 AM | 12:00 AM | Alexey S | Alexey P | Alexey S | Alexey P | Alexey S | Alexey S | Alexey P | Alexey P | Alexey P | Alexey S |
| Short | Full Name | Skype link | Location | |
|---|---|---|---|---|
| Pavel | Pavel Skubakov | pavel@bloomex.ca | Pavel Skubakov | Georgia, Tbilisi |
| Maxim M | Maxim Malikov | maxim@bloomex.ca | Maxim Malikov | Georgia, Tbilisi |
| Maxim A | Maxim Abramov | maxim.abramov@bloomex.ca | Maxim Abramov | Georgia, Tbilisi |
| Leon | Leon Gugushvili | leon.gugushvili@bloomex.ca | Leon Ggushvili | Georgia, Tbilisi |
| Alexey P | Alexey Pozdeev | alexey.pozdeev@bloomex.ca | Alexey Pozdeev | Argentina, Buenos-Aires |
| Alexey S | Alexey Solovev | alexey.solovev@bloomex.ca | Alexey Solovev | Argentina, Buenos-Aires |
| Arthur | Arthur Matveev | arthur.matveev@bloomex.ca | Arthur Matveev | Georgia, Tbilisi |
| Anton | Anton Dmytrenko | anton.dmytrenko@bloomex.ca | Anton Dmytrenko | Canada, Vancouver |
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