Schedule of 24/7 It-Support: Difference between revisions

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==Responsible for updating==
===Contacts===
Alexey Pozdeev
{| class="wikitable sortable"
 
|+
==Contacts==
!Short  
 
!Full Name
{| class="wikitable" style="text-align:center; vertical-align:middle;"
!email
|- style="font-weight:bold;"
!Skype link
! Short
!Location
! Full Name
|-
! email
|Pavel
! Skype link
|Pavel Skubakov
! Location
|[mailto:pavel@bloomex.ca pavel@bloomex.ca]
|[skype:live:pskubakov?chat Pavel Skubakov]
|Georgia, Tbilisi
|-
|Maxim M
|Maxim Malikov
|[mailto:maxim@bloomex.ca maxim@bloomex.ca]
|[skype:live:.cid.877a03b9acec68d2?chat Maxim Malikov]
|Georgia, Tbilisi
|-
|-
| Max-A
|Maxim A
| Max Abramov
|Maxim Abramov
| maxim.abramov@bloomex.ca
|[mailto:maxim.abramov@bloomex.ca maxim.abramov@bloomex.ca]
| live:.cid.b05a7b94eb1bbc5e
|[skype:live:.cid.b05a7b94eb1bbc5e?chat Maxim Abramov]
| Georgia, Tbilisi
|Georgia, Tbilisi
|-
|-
| Pavel
|Leon
| Pavel Skubakov
|Leon Gugushvili
| pavel@bloomex.ca
|[mailto:leon.gugushvili@bloomex.ca leon.gugushvili@bloomex.ca]
| live:pskubakov
|[skype:live:.cid.c23f5340e2d765cb?chat Leon Ggushvili]
| Georgia, Tbilisi
|Georgia, Tbilisi
|-
|-
|  
|Alexey P
|  
|Alexey Pozdeev
|  
|[mailto:alexey.pozdeev@bloomex.ca alexey.pozdeev@bloomex.ca]
|  
|[skype:live:trollserpsky?chat Alexey Pozdeev]
|  
|Argentina, Buenos-Aires
|-
|-
|  
|Alexey S
|  
|Alexey Solovev
|  
|[mailto:alexey.solovev@bloomex.ca alexey.solovev@bloomex.ca]
|  
|[skype:live:asoloviev?chat Alexey Solovev]
|  
|Argentina, Buenos-Aires
|-
|-
|  
|Arthur
|  
|Arthur Matveev
|  
|[mailto:arthur.matveev@bloomex.ca arthur.matveev@bloomex.ca]
|  
|[skype:live:arzrav?chat Arthur Matveev]
|  
|Georgia, Tbilisi
|-
|-
|  
|Anton
|  
|Anton Dmytrenko
|  
|[mailto:anton.dmytrenko@bloomex.ca anton.dmytrenko@bloomex.ca]
|  
|[skype:antond.dmitrenko1?chat Anton Dmytrenko]
|  
|Canada, Vancouver
|-
|-
|
|
|
|
|
|}
|}


==Monday==
===1st line IT-Support Schedule===
 
{| class="wikitable sortable" style="width: 80%;"
{| class="wikitable" style="text-align:center;"
|+
|-
| colspan="6" style="background:#ABFFAB" | '''Time calculated by time zone'''
|
| colspan="7" style="background:#9DFFCE" |'''Responsible person'''
|-
|-
! CA, Ottawa
|'''Ottawa'''
! AU, Melburn
|'''Vanc'''
! Phillipines
|'''Melb'''
! Georgia
|'''Cebu'''
! 1st line
|'''Tbilisi'''
! 2nd line (on call)
|'''Baires'''
|
|'''Mon'''
|'''Tue'''
|'''Wed'''
|'''Thu'''
|'''Fri'''
|'''Sat'''
|'''Sun'''
|-
|-
| 12am
|12:00 AM
| style="background-color:#ffffed;" | 2pm
|9:00 PM
| 12pm
| style="background:BlanchedAlmond" | '''2:00 PM'''
| 8am
|12:00 PM
| Maxim-M
|8:00 AM
| Pavel
|1:00 AM
|
| style="background:BlanchedAlmond" | '''Maxim A'''
| style="background:BlanchedAlmond" | '''Maxim A'''
| style="background:BlanchedAlmond" | '''Maxim A'''
| style="background:BlanchedAlmond" | '''Maxim A'''
| style="background:BlanchedAlmond" | '''Maxim A'''
|'''Maxim A'''
|'''Maxim A'''
|-
|-
| 1am
|1:00 AM
| style="background-color:#ffffed;" | 3pm
|10:00 PM
| 1pm
| style="background:BlanchedAlmond" | '''3:00 PM'''
| 9am
|1:00 PM
|  
|9:00 AM
|  
|2:00 AM
|
| style="background:BlanchedAlmond" | '''Maxim A'''
| style="background:BlanchedAlmond" | '''Maxim A'''
| style="background:BlanchedAlmond" | '''Maxim A'''
| style="background:BlanchedAlmond" | '''Maxim A'''
| style="background:BlanchedAlmond" | '''Maxim A'''
|'''Maxim A'''
|'''Maxim A'''
|-
|-
| 2am
|2:00 AM
| 4pm
|11:00 PM
| 2pm
|4:00 PM
| 10am
|2:00 PM
|  
|10:00 AM
|  
|3:00 AM
|
|Maxim A
|Maxim A
|Maxim A
|Maxim A
|'''Maxim A'''
|'''Maxim A'''
|'''Maxim A'''
|-
|-
| 3am
|3:00 AM
| 5pm
|12:00 AM
| 3pm
|5:00 PM
| 11am
|3:00 PM
|  
|11:00 AM
|  
|4:00 AM
|
|Maxim A
|Maxim A
|Maxim A
|Maxim A
|'''Maxim A'''
|'''Maxim A'''
|'''Maxim A'''
|-
|-
| 4am
|4:00 AM
| 6pm
|1:00 AM
| 4pm
|6:00 PM
| 12pm
|4:00 PM
|  
|12:00 PM
|  
|5:00 AM
|
|Maxim A
|Maxim A
|Maxim A
|Maxim A
|'''Maxim A'''
|'''Maxim A'''
|'''Maxim A'''
|-
|-
| 5am
|5:00 AM
| 7pm
|2:00 AM
| 5pm
|7:00 PM
| 1pm
|5:00 PM
|  
|1:00 PM
|  
|6:00 AM
|
|Maxim A
|Maxim A
|Maxim A
|Maxim A
|'''Maxim A'''
|'''Maxim A'''
|'''Maxim A'''
|-
|-
| 6am
|6:00 AM
| 8pm
|3:00 AM
| 6pm
|8:00 PM
| 2pm
|6:00 PM
|  
|2:00 PM
|  
|7:00 AM
|
|Maxim A
|Maxim A
|Maxim A
|Maxim A
|'''Maxim A'''
|'''Maxim A'''
|'''Maxim A'''
|-
|-
| 7am
|7:00 AM
| 9pm
|4:00 AM
| 7pm
|9:00 PM
| 3pm
|7:00 PM
|  
|3:00 PM
|  
|8:00 AM
|
|Maxim A
|Maxim A
|Maxim A
|Maxim A
|'''Maxim A'''
|'''Maxim A'''
|'''Maxim A'''
|-
|-
| style="background-color:#ffffed;" | 8am
| style="background:BlanchedAlmond" | '''8:00 AM'''
| 10pm
|5:00 AM
| 8pm
|10:00 PM
| 4pm
|8:00 PM
|  
|4:00 PM
|  
|9:00 AM
|
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Alexey S'''
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Slava L'''
|
|Slava L
|-
|-
| style="background-color:#ffffed;" | 9am
| style="background:BlanchedAlmond" | '''9:00 AM'''
| 11pm
|6:00 AM
| 9pm
|11:00 PM
| 5pm
|9:00 PM
|  
|5:00 PM
|  
|10:00 AM
|
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Alexey S'''
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Slava L'''
|
|Slava L
|-
|-
| style="background-color:#ffffed;" | 10am
| style="background:BlanchedAlmond" | '''10:00 AM'''
| 12am +1day
|7:00 AM
| 10pm
|12:00 AM
| 6pm
|10:00 PM
|  
|6:00 PM
|  
|11:00 AM
|
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Alexey S'''
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Slava L'''
|
|Slava L
|-
|-
| style="background-color:#ffffed;" | 11am
| style="background:BlanchedAlmond" | '''11:00 AM'''
| 1am +1day
|8:00 AM
| 11pm
|1:00 AM
| 7pm
|11:00 PM
|  
|7:00 PM
|  
|12:00 PM
|
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Alexey S'''
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Slava L'''
|
|Slava L
|-
|-
| style="background-color:#ffffed;" | 12pm
| style="background:BlanchedAlmond" | '''12:00 PM'''
| 2am +1day
|9:00 AM
| 12am +1day
|2:00 AM
| 8pm
|12:00 AM
|  
|8:00 PM
|  
|1:00 PM
|
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Alexey S'''
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Slava L'''
|
|Slava L
|-
|-
| style="background-color:#ffffed;" | 1pm
| style="background:BlanchedAlmond" | '''1:00 PM'''
| 3am +1day
|10:00 AM
| 1am +1day
|3:00 AM
| 9pm
|1:00 AM
|  
|9:00 PM
|  
|2:00 PM
|
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Alexey S'''
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Slava L'''
|
|Slava L
|-
|-
| style="background-color:#ffffed;" | 2pm
| style="background:BlanchedAlmond" | '''2:00 PM'''
| 4am +1day
|11:00 AM
| 2am +1day
|4:00 AM
| 10pm
|2:00 AM
|  
|10:00 PM
|  
|3:00 PM
|
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Alexey S'''
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Slava L'''
|
|Slava L
|-
|-
| style="background-color:#ffffed;" | 3pm
| style="background:BlanchedAlmond" | '''3:00 PM'''
| 5am +1day
|12:00 PM
| 3am +1day
|5:00 AM
| 11pm
|3:00 AM
|  
|11:00 PM
|  
|4:00 PM
|
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Alexey S'''
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Slava L'''
|
|Slava L
|-
|-
| 4pm
|4:00 PM
| 6am +1day
|1:00 PM
| 4am +1day
|6:00 AM
| 12am
|4:00 AM
|  
|12:00 AM
|  
|5:00 PM
|
|Alexey S
|Alexey P
|Alexey S
|Alexey P
|Alexey P
|Alexey P
|Alexey S
|-
|-
| 5pm
|5:00 PM
| 7am +1day
|2:00 PM
| 5am +1day
|7:00 AM
| 1am
|5:00 AM
|  
|1:00 AM
|  
|6:00 PM
|
|Alexey S
|Alexey P
|Alexey S
|Alexey P
|Alexey P
|Alexey P
|Alexey S
|-
|-
| 6pm
|6:00 PM
| style="background-color:#ffffed;" | 8am +1day
|3:00 PM
| 6am +1day
| style="background:BlanchedAlmond" | '''8:00 AM'''
| 2am
|6:00 AM
|  
|2:00 AM
|  
|7:00 PM
|
| style="background:BlanchedAlmond" | '''Alexey S'''
| style="background:BlanchedAlmond" | '''Alexey P'''
| style="background:BlanchedAlmond" | '''Alexey S'''
| style="background:BlanchedAlmond" | '''Alexey P'''
|Alexey P
|Alexey P
| style="background:BlanchedAlmond" | '''Alexey S'''
|-
|-
| 7pm
|7:00 PM
| style="background-color:#ffffed;" | 9am +1day
|4:00 PM
| 7am +1day
| style="background:BlanchedAlmond" | '''9:00 AM'''
| 3am
|7:00 AM
|  
|3:00 AM
|  
|8:00 PM
|
| style="background:BlanchedAlmond" | '''Alexey S'''
| style="background:BlanchedAlmond" | '''Alexey P'''
| style="background:BlanchedAlmond" | '''Alexey S'''
| style="background:BlanchedAlmond" | '''Alexey P'''
|Alexey P
|Alexey P
| style="background:BlanchedAlmond" | '''Alexey S'''
|-
|-
| 8pm
|8:00 PM
| style="background-color:#ffffed;" | 10am +1day
|5:00 PM
| 8am +1day
| style="background:BlanchedAlmond" | '''10:00 AM'''
| 4am
|8:00 AM
|  
|4:00 AM
|  
|9:00 PM
|
| style="background:BlanchedAlmond" | '''Alexey S'''
| style="background:BlanchedAlmond" | '''Alexey P'''
| style="background:BlanchedAlmond" | '''Alexey S'''
| style="background:BlanchedAlmond" | '''Alexey P'''
|Alexey P
|Alexey P
| style="background:BlanchedAlmond" | '''Alexey S'''
|-
|-
| 9pm
|9:00 PM
| style="background-color:#ffffed;" | 11am +1day
|6:00 PM
| 9am +1day
| style="background:BlanchedAlmond" | '''11:00 AM'''
| 5am
|9:00 AM
|  
|5:00 AM
|  
|10:00 PM
|
| style="background:BlanchedAlmond" | '''Alexey S'''
| style="background:BlanchedAlmond" | '''Alexey P'''
| style="background:BlanchedAlmond" | '''Alexey S'''
| style="background:BlanchedAlmond" | '''Alexey P'''
|Alexey P
|Alexey P
| style="background:BlanchedAlmond" | '''Alexey S'''
|-
|-
| 10pm
|10:00 PM
| style="background-color:#ffffed;" | 12pm +1day
|7:00 PM
| 10am +1day
| style="background:BlanchedAlmond" | '''12:00 PM'''
| 6am
|10:00 AM
|  
|6:00 AM
|  
|11:00 PM
|
| style="background:BlanchedAlmond" | '''Alexey S'''
| style="background:BlanchedAlmond" | '''Alexey P'''
| style="background:BlanchedAlmond" | '''Alexey S'''
| style="background:BlanchedAlmond" | '''Alexey P'''
|Alexey P
|Alexey P
| style="background:BlanchedAlmond" | '''Alexey S'''
|-
|-
| 11pm
|11:00 PM
| style="background-color:#ffffed;" | 1pm +1day
|8:00 PM
| 11am +1day
| style="background:BlanchedAlmond" | '''1:00 PM'''
| 7am
|11:00 AM
|  
|7:00 AM
|  
|12:00 AM
|
| style="background:BlanchedAlmond" | '''Alexey S'''
| style="background:BlanchedAlmond" | '''Alexey P'''
| style="background:BlanchedAlmond" | '''Alexey S'''
| style="background:BlanchedAlmond" | '''Alexey P'''
|Alexey P
|Alexey P
| style="background:BlanchedAlmond" | '''Alexey S'''
|}
|}
==Tuesday==
==Wednesday==
==Thursday==
==Friday==
==Saturday==
==Sunday==

Latest revision as of 19:43, 7 December 2023

Contacts

Short Full Name email Skype link Location
Pavel Pavel Skubakov pavel@bloomex.ca Pavel Skubakov Georgia, Tbilisi
Maxim M Maxim Malikov maxim@bloomex.ca Maxim Malikov Georgia, Tbilisi
Maxim A Maxim Abramov maxim.abramov@bloomex.ca Maxim Abramov Georgia, Tbilisi
Leon Leon Gugushvili leon.gugushvili@bloomex.ca Leon Ggushvili Georgia, Tbilisi
Alexey P Alexey Pozdeev alexey.pozdeev@bloomex.ca Alexey Pozdeev Argentina, Buenos-Aires
Alexey S Alexey Solovev alexey.solovev@bloomex.ca Alexey Solovev Argentina, Buenos-Aires
Arthur Arthur Matveev arthur.matveev@bloomex.ca Arthur Matveev Georgia, Tbilisi
Anton Anton Dmytrenko anton.dmytrenko@bloomex.ca Anton Dmytrenko Canada, Vancouver

1st line IT-Support Schedule

Time calculated by time zone Responsible person
Ottawa Vanc Melb Cebu Tbilisi Baires Mon Tue Wed Thu Fri Sat Sun
12:00 AM 9:00 PM 2:00 PM 12:00 PM 8:00 AM 1:00 AM Maxim A Maxim A Maxim A Maxim A Maxim A Maxim A Maxim A
1:00 AM 10:00 PM 3:00 PM 1:00 PM 9:00 AM 2:00 AM Maxim A Maxim A Maxim A Maxim A Maxim A Maxim A Maxim A
2:00 AM 11:00 PM 4:00 PM 2:00 PM 10:00 AM 3:00 AM Maxim A Maxim A Maxim A Maxim A Maxim A Maxim A Maxim A
3:00 AM 12:00 AM 5:00 PM 3:00 PM 11:00 AM 4:00 AM Maxim A Maxim A Maxim A Maxim A Maxim A Maxim A Maxim A
4:00 AM 1:00 AM 6:00 PM 4:00 PM 12:00 PM 5:00 AM Maxim A Maxim A Maxim A Maxim A Maxim A Maxim A Maxim A
5:00 AM 2:00 AM 7:00 PM 5:00 PM 1:00 PM 6:00 AM Maxim A Maxim A Maxim A Maxim A Maxim A Maxim A Maxim A
6:00 AM 3:00 AM 8:00 PM 6:00 PM 2:00 PM 7:00 AM Maxim A Maxim A Maxim A Maxim A Maxim A Maxim A Maxim A
7:00 AM 4:00 AM 9:00 PM 7:00 PM 3:00 PM 8:00 AM Maxim A Maxim A Maxim A Maxim A Maxim A Maxim A Maxim A
8:00 AM 5:00 AM 10:00 PM 8:00 PM 4:00 PM 9:00 AM Slava L Alexey S Slava L Slava L Slava L Slava L
9:00 AM 6:00 AM 11:00 PM 9:00 PM 5:00 PM 10:00 AM Slava L Alexey S Slava L Slava L Slava L Slava L
10:00 AM 7:00 AM 12:00 AM 10:00 PM 6:00 PM 11:00 AM Slava L Alexey S Slava L Slava L Slava L Slava L
11:00 AM 8:00 AM 1:00 AM 11:00 PM 7:00 PM 12:00 PM Slava L Alexey S Slava L Slava L Slava L Slava L
12:00 PM 9:00 AM 2:00 AM 12:00 AM 8:00 PM 1:00 PM Slava L Alexey S Slava L Slava L Slava L Slava L
1:00 PM 10:00 AM 3:00 AM 1:00 AM 9:00 PM 2:00 PM Slava L Alexey S Slava L Slava L Slava L Slava L
2:00 PM 11:00 AM 4:00 AM 2:00 AM 10:00 PM 3:00 PM Slava L Alexey S Slava L Slava L Slava L Slava L
3:00 PM 12:00 PM 5:00 AM 3:00 AM 11:00 PM 4:00 PM Slava L Alexey S Slava L Slava L Slava L Slava L
4:00 PM 1:00 PM 6:00 AM 4:00 AM 12:00 AM 5:00 PM Alexey S Alexey P Alexey S Alexey P Alexey P Alexey P Alexey S
5:00 PM 2:00 PM 7:00 AM 5:00 AM 1:00 AM 6:00 PM Alexey S Alexey P Alexey S Alexey P Alexey P Alexey P Alexey S
6:00 PM 3:00 PM 8:00 AM 6:00 AM 2:00 AM 7:00 PM Alexey S Alexey P Alexey S Alexey P Alexey P Alexey P Alexey S
7:00 PM 4:00 PM 9:00 AM 7:00 AM 3:00 AM 8:00 PM Alexey S Alexey P Alexey S Alexey P Alexey P Alexey P Alexey S
8:00 PM 5:00 PM 10:00 AM 8:00 AM 4:00 AM 9:00 PM Alexey S Alexey P Alexey S Alexey P Alexey P Alexey P Alexey S
9:00 PM 6:00 PM 11:00 AM 9:00 AM 5:00 AM 10:00 PM Alexey S Alexey P Alexey S Alexey P Alexey P Alexey P Alexey S
10:00 PM 7:00 PM 12:00 PM 10:00 AM 6:00 AM 11:00 PM Alexey S Alexey P Alexey S Alexey P Alexey P Alexey P Alexey S
11:00 PM 8:00 PM 1:00 PM 11:00 AM 7:00 AM 12:00 AM Alexey S Alexey P Alexey S Alexey P Alexey P Alexey P Alexey S
Retrieved from "https://wiki.necs.ca/index.php?title=Schedule_of_24/7_It-Support&oldid=3512"