Schedule of 24/7 It-Support: Difference between revisions

From Bloomex Wiki
Jump to navigation Jump to search
No edit summary
No edit summary
 
(79 intermediate revisions by 5 users not shown)
Line 1: Line 1:
==Responsible for updating==
===Contacts===
Aleksei Pozdeev
{| class="wikitable sortable"
 
|+
==Contacts==
!Short  
 
!Full Name
{| class="wikitable" style="text-align:center; vertical-align:middle;"
!email
|- style="font-weight:bold;"
!Skype link
! Short
!Location
! Full Name
! email
! Skype link
! Location
|-
| Pavel
| Pavel Skubakov
| pavel@bloomex.ca
| live:pskubakov
| Georgia, Tbilisi
|-
| Maxim M
| Maxim Malikov
| maxim@bloomex.ca
| live:.cid.877a03b9acec68d2
| Georgia, Tbilisi
|-
| Maxim A
| Max Abramov
| maxim.abramov@bloomex.ca
| live:.cid.b05a7b94eb1bbc5e
| Georgia, Tbilisi
|-
| Alexey P
| Alexey Pozdeev
| alexey.pozdeev@bloomex.ca
| live:trollserpsky
| Argentina, Buenos-Aires
|-
| Alexey S
| Alexey Solovev
| alexey.solovev@bloomex.ca
| live:asoloviev.
| Argentina, Buenos-Aires
|-
| Arthur
| Arthur Matveev
| arthur.matveev@bloomex.ca
| live:arzrav
| Georgia, Tbilisi
|-
| Anton
| Anton Dmytrenko
|
| live:antond.dmitrenko1
| Canada, Vancouver
|}
 
==Monday==
 
{| class="wikitable" style="text-align:center;"
|-
! CA, Ottawa
! AU, Melburn
! Phillipines
! Georgia
! 1st line
! 2nd line (on call)
|-
| 12am
| style="background-color:#ffffed;" | 2pm
| 12pm
| 8am
| Maxim-M
| Pavel
|-
| 1am
| style="background-color:#ffffed;" | 3pm
| 1pm
| 9am
|
|
|-
| 2am
| 4pm
| 2pm
| 10am
|
|
|-
| 3am
| 5pm
| 3pm
| 11am
|
|
|-
| 4am
| 6pm
| 4pm
| 12pm
|
|
|-
| 5am
| 7pm
| 5pm
| 1pm
|
|
|-
| 6am
| 8pm
| 6pm
| 2pm
|
|
|-
| 7am
| 9pm
| 7pm
| 3pm
|
|
|-
| style="background-color:#ffffed;" | 8am
| 10pm
| 8pm
| 4pm
|
|
|-
| style="background-color:#ffffed;" | 9am
| 11pm
| 9pm
| 5pm
|
|
|-
| style="background-color:#ffffed;" | 10am
| 12am +1day
| 10pm
| 6pm
|
|
|-
| style="background-color:#ffffed;" | 11am
| 1am +1day
| 11pm
| 7pm
|
|
|-
| style="background-color:#ffffed;" | 12pm
| 2am +1day
| 12am +1day
| 8pm
|
|
|-
| style="background-color:#ffffed;" | 1pm
| 3am +1day
| 1am +1day
| 9pm
|
|
|-
| style="background-color:#ffffed;" | 2pm
| 4am +1day
| 2am +1day
| 10pm
|
|
|-
| style="background-color:#ffffed;" | 3pm
| 5am +1day
| 3am +1day
| 11pm
|
|
|-
| 4pm
| 6am +1day
| 4am +1day
| 12am
|
|
|-
| 5pm
| 7am +1day
| 5am +1day
| 1am
|
|
|-
| 6pm
| style="background-color:#ffffed;" | 8am +1day
| 6am +1day
| 2am
|
|
|-
| 7pm
| style="background-color:#ffffed;" | 9am +1day
| 7am +1day
| 3am
|
|
|-
| 8pm
| style="background-color:#ffffed;" | 10am +1day
| 8am +1day
| 4am
|
|
|-
| 9pm
| style="background-color:#ffffed;" | 11am +1day
| 9am +1day
| 5am
|
|
|-
| 10pm
| style="background-color:#ffffed;" | 12pm +1day
| 10am +1day
| 6am
|
|
|-
| 11pm
| style="background-color:#ffffed;" | 1pm +1day
| 11am +1day
| 7am
|
|
|}
 
==Tuesday==
 
{| class="wikitable" style="text-align:center;"
|-
! CA, Ottawa
! AU, Melburn
! Phillipines
! Georgia
! 1st line
! 2nd line (on call)
|-
| 12am
| style="background-color:#ffffed;" | 2pm
| 12pm
| 8am
| Maxim-M
| Pavel
|-
| 1am
| style="background-color:#ffffed;" | 3pm
| 1pm
| 9am
|
|
|-
| 2am
| 4pm
| 2pm
| 10am
|
|
|-
| 3am
| 5pm
| 3pm
| 11am
|
|
|-
| 4am
| 6pm
| 4pm
| 12pm
|
|
|-
| 5am
| 7pm
| 5pm
| 1pm
|
|
|-
| 6am
| 8pm
| 6pm
| 2pm
|
|
|-
| 7am
| 9pm
| 7pm
| 3pm
|
|
|-
| style="background-color:#ffffed;" | 8am
| 10pm
| 8pm
| 4pm
|
|
|-
| style="background-color:#ffffed;" | 9am
| 11pm
| 9pm
| 5pm
|
|
|-
| style="background-color:#ffffed;" | 10am
| 12am +1day
| 10pm
| 6pm
|
|
|-
| style="background-color:#ffffed;" | 11am
| 1am +1day
| 11pm
| 7pm
|
|
|-
| style="background-color:#ffffed;" | 12pm
| 2am +1day
| 12am +1day
| 8pm
|
|
|-
|-
| style="background-color:#ffffed;" | 1pm
|Pavel
| 3am +1day
|Pavel Skubakov
| 1am +1day
|[mailto:pavel@bloomex.ca pavel@bloomex.ca]
| 9pm
|[skype:live:pskubakov?chat Pavel Skubakov]
|  
|Georgia, Tbilisi
|  
|-
|-
| style="background-color:#ffffed;" | 2pm
|Maxim M
| 4am +1day
|Maxim Malikov
| 2am +1day
|[mailto:maxim@bloomex.ca maxim@bloomex.ca]
| 10pm
|[skype:live:.cid.877a03b9acec68d2?chat Maxim Malikov]
|  
|Georgia, Tbilisi
|  
|-
|-
| style="background-color:#ffffed;" | 3pm
|Maxim A
| 5am +1day
|Maxim Abramov
| 3am +1day
|[mailto:maxim.abramov@bloomex.ca maxim.abramov@bloomex.ca]
| 11pm
|[skype:live:.cid.b05a7b94eb1bbc5e?chat Maxim Abramov]
|  
|Georgia, Tbilisi
|  
|-
|-
| 4pm
|Leon
| 6am +1day
|Leon Gugushvili
| 4am +1day
|[mailto:leon.gugushvili@bloomex.ca leon.gugushvili@bloomex.ca]
| 12am
|[skype:live:.cid.c23f5340e2d765cb?chat Leon Ggushvili]
|  
|Georgia, Tbilisi
|  
|-
|-
| 5pm
|Alexey P
| 7am +1day
|Alexey Pozdeev
| 5am +1day
|[mailto:alexey.pozdeev@bloomex.ca alexey.pozdeev@bloomex.ca]
| 1am
|[skype:live:trollserpsky?chat Alexey Pozdeev]
|  
|Argentina, Buenos-Aires
|  
|-
|-
| 6pm
|Alexey S
| style="background-color:#ffffed;" | 8am +1day
|Alexey Solovev
| 6am +1day
|[mailto:alexey.solovev@bloomex.ca alexey.solovev@bloomex.ca]
| 2am
|[skype:live:asoloviev?chat Alexey Solovev]
|  
|Argentina, Buenos-Aires
|  
|-
|-
| 7pm
|Arthur
| style="background-color:#ffffed;" | 9am +1day
|Arthur Matveev
| 7am +1day
|[mailto:arthur.matveev@bloomex.ca arthur.matveev@bloomex.ca]
| 3am
|[skype:live:arzrav?chat Arthur Matveev]
|  
|Georgia, Tbilisi
|  
|-
|-
| 8pm
|Anton
| style="background-color:#ffffed;" | 10am +1day
|Anton Dmytrenko
| 8am +1day
|[mailto:anton.dmytrenko@bloomex.ca anton.dmytrenko@bloomex.ca]
| 4am
|[skype:antond.dmitrenko1?chat Anton Dmytrenko]
|  
|Canada, Vancouver
|  
|-
|-
| 9pm
| style="background-color:#ffffed;" | 11am +1day
| 9am +1day
| 5am
|
|
|-
| 10pm
| style="background-color:#ffffed;" | 12pm +1day
| 10am +1day
| 6am
|
|
|-
| 11pm
| style="background-color:#ffffed;" | 1pm +1day
| 11am +1day
| 7am
|
|
|}
|}


 
===1st line IT-Support Schedule===
==Wednesday==
{| class="wikitable sortable" style="width: 80%;"
 
|+
{| class="wikitable" style="text-align:center;"
|-
! CA, Ottawa
! AU, Melburn
! Phillipines
! Georgia
! 1st line
! 2nd line (on call)
|-
| 12am
| style="background-color:#ffffed;" | 2pm
| 12pm
| 8am
| Maxim-M
| Pavel
|-
| 1am
| style="background-color:#ffffed;" | 3pm
| 1pm
| 9am
|
|
|-
| 2am
| 4pm
| 2pm
| 10am
|
|
|-
| 3am
| 5pm
| 3pm
| 11am
|
|
|-
| 4am
| 6pm
| 4pm
| 12pm
|
|
|-
| 5am
| 7pm
| 5pm
| 1pm
|
|
|-
| 6am
| 8pm
| 6pm
| 2pm
|
|
|-
| 7am
| 9pm
| 7pm
| 3pm
|
|  
|-
|-
| style="background-color:#ffffed;" | 8am
| colspan="6" style="background:#ABFFAB" | '''Time calculated by time zone'''
| 10pm
|
| 8pm
| colspan="7" style="background:#9DFFCE" |'''Responsible person'''
| 4pm
|
|
|-
| style="background-color:#ffffed;" | 9am
| 11pm
| 9pm
| 5pm
|
|
|-
| style="background-color:#ffffed;" | 10am
| 12am +1day
| 10pm
| 6pm
|
|
|-
| style="background-color:#ffffed;" | 11am
| 1am +1day
| 11pm
| 7pm
|
|
|-
| style="background-color:#ffffed;" | 12pm
| 2am +1day
| 12am +1day
| 8pm
|
|
|-
| style="background-color:#ffffed;" | 1pm
| 3am +1day
| 1am +1day
| 9pm
|
|
|-
| style="background-color:#ffffed;" | 2pm
| 4am +1day
| 2am +1day
| 10pm
|
|
|-
| style="background-color:#ffffed;" | 3pm
| 5am +1day
| 3am +1day
| 11pm
|
|
|-
| 4pm
| 6am +1day
| 4am +1day
| 12am
|
|
|-
| 5pm
| 7am +1day
| 5am +1day
| 1am
|
|
|-
| 6pm
| style="background-color:#ffffed;" | 8am +1day
| 6am +1day
| 2am
|
|
|-
| 7pm
| style="background-color:#ffffed;" | 9am +1day
| 7am +1day
| 3am
|
|
|-
| 8pm
| style="background-color:#ffffed;" | 10am +1day
| 8am +1day
| 4am
|
|
|-
| 9pm
| style="background-color:#ffffed;" | 11am +1day
| 9am +1day
| 5am
|
|
|-
| 10pm
| style="background-color:#ffffed;" | 12pm +1day
| 10am +1day
| 6am
|
|
|-
| 11pm
| style="background-color:#ffffed;" | 1pm +1day
| 11am +1day
| 7am
|
|
|}
 
 
==Thursday==
 
{| class="wikitable" style="text-align:center;"
|-
! CA, Ottawa
! AU, Melburn
! Phillipines
! Georgia
! 1st line
! 2nd line (on call)
|-
| 12am
| style="background-color:#ffffed;" | 2pm
| 12pm
| 8am
| Maxim-M
| Pavel
|-
| 1am
| style="background-color:#ffffed;" | 3pm
| 1pm
| 9am
|
|
|-
| 2am
| 4pm
| 2pm
| 10am
|
|
|-
| 3am
| 5pm
| 3pm
| 11am
|
|
|-
| 4am
| 6pm
| 4pm
| 12pm
|
|
|-
| 5am
| 7pm
| 5pm
| 1pm
|
|
|-
| 6am
| 8pm
| 6pm
| 2pm
|
|
|-
| 7am
| 9pm
| 7pm
| 3pm
|
|
|-
| style="background-color:#ffffed;" | 8am
| 10pm
| 8pm
| 4pm
|
|
|-
| style="background-color:#ffffed;" | 9am
| 11pm
| 9pm
| 5pm
|
|
|-
| style="background-color:#ffffed;" | 10am
| 12am +1day
| 10pm
| 6pm
|
|
|-
| style="background-color:#ffffed;" | 11am
| 1am +1day
| 11pm
| 7pm
|
|
|-
| style="background-color:#ffffed;" | 12pm
| 2am +1day
| 12am +1day
| 8pm
|
|
|-
| style="background-color:#ffffed;" | 1pm
| 3am +1day
| 1am +1day
| 9pm
|
|
|-
| style="background-color:#ffffed;" | 2pm
| 4am +1day
| 2am +1day
| 10pm
|
|
|-
| style="background-color:#ffffed;" | 3pm
| 5am +1day
| 3am +1day
| 11pm
|
|
|-
| 4pm
| 6am +1day
| 4am +1day
| 12am
|
|
|-
| 5pm
| 7am +1day
| 5am +1day
| 1am
|
|
|-
| 6pm
| style="background-color:#ffffed;" | 8am +1day
| 6am +1day
| 2am
|
|
|-
| 7pm
| style="background-color:#ffffed;" | 9am +1day
| 7am +1day
| 3am
|
|
|-
| 8pm
| style="background-color:#ffffed;" | 10am +1day
| 8am +1day
| 4am
|
|
|-
| 9pm
| style="background-color:#ffffed;" | 11am +1day
| 9am +1day
| 5am
|
|
|-
| 10pm
| style="background-color:#ffffed;" | 12pm +1day
| 10am +1day
| 6am
|
|
|-
| 11pm
| style="background-color:#ffffed;" | 1pm +1day
| 11am +1day
| 7am
|
|
|}
 
 
==Friday==
 
{| class="wikitable" style="text-align:center;"
|-
! CA, Ottawa
! AU, Melburn
! Phillipines
! Georgia
! 1st line
! 2nd line (on call)
|-
| 12am
| style="background-color:#ffffed;" | 2pm
| 12pm
| 8am
| Maxim-M
| Pavel
|-
| 1am
| style="background-color:#ffffed;" | 3pm
| 1pm
| 9am
|
|
|-
| 2am
| 4pm
| 2pm
| 10am
|
|
|-
| 3am
| 5pm
| 3pm
| 11am
|
|
|-
| 4am
| 6pm
| 4pm
| 12pm
|
|
|-
| 5am
| 7pm
| 5pm
| 1pm
|
|
|-
| 6am
| 8pm
| 6pm
| 2pm
|
|
|-
| 7am
| 9pm
| 7pm
| 3pm
|
|
|-
| style="background-color:#ffffed;" | 8am
| 10pm
| 8pm
| 4pm
|
|
|-
| style="background-color:#ffffed;" | 9am
| 11pm
| 9pm
| 5pm
|
|
|-
| style="background-color:#ffffed;" | 10am
| 12am +1day
| 10pm
| 6pm
|
|
|-
| style="background-color:#ffffed;" | 11am
| 1am +1day
| 11pm
| 7pm
|
|
|-
| style="background-color:#ffffed;" | 12pm
| 2am +1day
| 12am +1day
| 8pm
|
|
|-
| style="background-color:#ffffed;" | 1pm
| 3am +1day
| 1am +1day
| 9pm
|
|
|-
| style="background-color:#ffffed;" | 2pm
| 4am +1day
| 2am +1day
| 10pm
|
|
|-
| style="background-color:#ffffed;" | 3pm
| 5am +1day
| 3am +1day
| 11pm
|
|
|-
| 4pm
| 6am +1day
| 4am +1day
| 12am
|
|
|-
| 5pm
| 7am +1day
| 5am +1day
| 1am
|
|
|-
| 6pm
| style="background-color:#ffffed;" | 8am +1day
| 6am +1day
| 2am
|
|
|-
| 7pm
| style="background-color:#ffffed;" | 9am +1day
| 7am +1day
| 3am
|
|
|-
| 8pm
| style="background-color:#ffffed;" | 10am +1day
| 8am +1day
| 4am
|
|
|-
| 9pm
| style="background-color:#ffffed;" | 11am +1day
| 9am +1day
| 5am
|
|
|-
| 10pm
| style="background-color:#ffffed;" | 12pm +1day
| 10am +1day
| 6am
|
|
|-
| 11pm
| style="background-color:#ffffed;" | 1pm +1day
| 11am +1day
| 7am
|
|
|}
 
 
==Saturday==
 
{| class="wikitable" style="text-align:center;"
|-
! CA, Ottawa
! AU, Melburn
! Phillipines
! Georgia
! 1st line
! 2nd line (on call)
|-
| 12am
| style="background-color:#ffffed;" | 2pm
| 12pm
| 8am
| Maxim-M
| Pavel
|-
| 1am
| style="background-color:#ffffed;" | 3pm
| 1pm
| 9am
|
|
|-
| 2am
| 4pm
| 2pm
| 10am
|
|
|-
| 3am
| 5pm
| 3pm
| 11am
|
|
|-
| 4am
| 6pm
| 4pm
| 12pm
|
|
|-
| 5am
| 7pm
| 5pm
| 1pm
|
|
|-
| 6am
| 8pm
| 6pm
| 2pm
|
|
|-
| 7am
| 9pm
| 7pm
| 3pm
|
|
|-
| style="background-color:#ffffed;" | 8am
| 10pm
| 8pm
| 4pm
|
|
|-
| style="background-color:#ffffed;" | 9am
| 11pm
| 9pm
| 5pm
|
|
|-
| style="background-color:#ffffed;" | 10am
| 12am +1day
| 10pm
| 6pm
|
|
|-
| style="background-color:#ffffed;" | 11am
| 1am +1day
| 11pm
| 7pm
|
|
|-
| style="background-color:#ffffed;" | 12pm
| 2am +1day
| 12am +1day
| 8pm
|
|
|-
| style="background-color:#ffffed;" | 1pm
| 3am +1day
| 1am +1day
| 9pm
|
|
|-
| style="background-color:#ffffed;" | 2pm
| 4am +1day
| 2am +1day
| 10pm
|
|
|-
| style="background-color:#ffffed;" | 3pm
| 5am +1day
| 3am +1day
| 11pm
|
|
|-
| 4pm
| 6am +1day
| 4am +1day
| 12am
|
|
|-
| 5pm
| 7am +1day
| 5am +1day
| 1am
|
|
|-
| 6pm
| style="background-color:#ffffed;" | 8am +1day
| 6am +1day
| 2am
|
|
|-
| 7pm
| style="background-color:#ffffed;" | 9am +1day
| 7am +1day
| 3am
|
|
|-
| 8pm
| style="background-color:#ffffed;" | 10am +1day
| 8am +1day
| 4am
|
|
|-
| 9pm
| style="background-color:#ffffed;" | 11am +1day
| 9am +1day
| 5am
|
|
|-
| 10pm
| style="background-color:#ffffed;" | 12pm +1day
| 10am +1day
| 6am
|
|
|-
| 11pm
| style="background-color:#ffffed;" | 1pm +1day
| 11am +1day
| 7am
|
|
|}
 
 
==Sunday==
 
{| class="wikitable" style="text-align:center;"
|-
! CA, Ottawa
! AU, Melburn
! Phillipines
! Georgia
! 1st line
! 2nd line (on call)
|-
| 12am
| style="background-color:#ffffed;" | 2pm
| 12pm
| 8am
| Maxim-M
| Pavel
|-
| 1am
| style="background-color:#ffffed;" | 3pm
| 1pm
| 9am
|
|
|-
| 2am
| 4pm
| 2pm
| 10am
|
|
|-
| 3am
| 5pm
| 3pm
| 11am
|
|
|-
| 4am
| 6pm
| 4pm
| 12pm
|
|
|-
| 5am
| 7pm
| 5pm
| 1pm
|
|
|-
| 6am
| 8pm
| 6pm
| 2pm
|
|
|-
| 7am
| 9pm
| 7pm
| 3pm
|
|
|-
| style="background-color:#ffffed;" | 8am
| 10pm
| 8pm
| 4pm
|
|
|-
| style="background-color:#ffffed;" | 9am
| 11pm
| 9pm
| 5pm
|
|
|-
| style="background-color:#ffffed;" | 10am
| 12am +1day
| 10pm
| 6pm
|
|
|-
| style="background-color:#ffffed;" | 11am
| 1am +1day
| 11pm
| 7pm
|
|
|-
| style="background-color:#ffffed;" | 12pm
| 2am +1day
| 12am +1day
| 8pm
|
|
|-
| style="background-color:#ffffed;" | 1pm
| 3am +1day
| 1am +1day
| 9pm
|
|
|-
| style="background-color:#ffffed;" | 2pm
| 4am +1day
| 2am +1day
| 10pm
|
|
|-
| style="background-color:#ffffed;" | 3pm
| 5am +1day
| 3am +1day
| 11pm
|
|
|-
| 4pm
| 6am +1day
| 4am +1day
| 12am
|
|
|-
| 5pm
| 7am +1day
| 5am +1day
| 1am
|
|
|-
| 6pm
| style="background-color:#ffffed;" | 8am +1day
| 6am +1day
| 2am
|
|
|-
| 7pm
| style="background-color:#ffffed;" | 9am +1day
| 7am +1day
| 3am
|
|
|-
| 8pm
| style="background-color:#ffffed;" | 10am +1day
| 8am +1day
| 4am
|
|
|-
| 9pm
| style="background-color:#ffffed;" | 11am +1day
| 9am +1day
| 5am
|
|
|-
| 10pm
| style="background-color:#ffffed;" | 12pm +1day
| 10am +1day
| 6am
|
|
|-
| 11pm
| style="background-color:#ffffed;" | 1pm +1day
| 11am +1day
| 7am
|
|
|}
 
 
 
===Test===
 
{| class="wikitable"
|-
|-
! CA !! PH !! AU !! On-call !! Shifts !! On-call !! Shifts !! Shifts
|'''Ottawa'''
|'''Vanc'''
|'''Melb'''
|'''Cebu'''
|'''Tbilisi'''
|'''Baires'''
|
|'''Mon'''
|'''Tue'''
|'''Wed'''
|'''Thu'''
|'''Fri'''
|'''Sat'''
|'''Sun'''
|-
|-
| Chill || Busy || Busy || Pavel || || || Max-M
|12:00 AM
|9:00 PM
| style="background:BlanchedAlmond" | '''2:00 PM'''
|12:00 PM
|8:00 AM
|1:00 AM
|
| style="background:BlanchedAlmond" | '''Maxim A'''
| style="background:BlanchedAlmond" | '''Maxim A'''
| style="background:BlanchedAlmond" | '''Maxim A'''
| style="background:BlanchedAlmond" | '''Maxim A'''
| style="background:BlanchedAlmond" | '''Maxim A'''
|'''Maxim A'''
|'''Maxim A'''
|-
|-
| Chill || Busy || Busy || || || || Max-M
|1:00 AM
|10:00 PM
| style="background:BlanchedAlmond" | '''3:00 PM'''
|1:00 PM
|9:00 AM
|2:00 AM
|
| style="background:BlanchedAlmond" | '''Maxim A'''
| style="background:BlanchedAlmond" | '''Maxim A'''
| style="background:BlanchedAlmond" | '''Maxim A'''
| style="background:BlanchedAlmond" | '''Maxim A'''
| style="background:BlanchedAlmond" | '''Maxim A'''
|'''Maxim A'''
|'''Maxim A'''
|-
|-
| Chill || Busy || Chill || || || || Max-M || Leon
|2:00 AM
|11:00 PM
|4:00 PM
|2:00 PM
|10:00 AM
|3:00 AM
|
|Maxim A
|Maxim A
|Maxim A
|Maxim A
|'''Maxim A'''
|'''Maxim A'''
|'''Maxim A'''
|-
|-
| Chill || Busy || Chill || || || || Max-M || Leon
|3:00 AM
|12:00 AM
|5:00 PM
|3:00 PM
|11:00 AM
|4:00 AM
|
|Maxim A
|Maxim A
|Maxim A
|Maxim A
|'''Maxim A'''
|'''Maxim A'''
|'''Maxim A'''
|-
|-
| Chill || Busy || Chill || || || || Max-M || Leon
|4:00 AM
|1:00 AM
|6:00 PM
|4:00 PM
|12:00 PM
|5:00 AM
|
|Maxim A
|Maxim A
|Maxim A
|Maxim A
|'''Maxim A'''
|'''Maxim A'''
|'''Maxim A'''
|-
|-
| Chill || Chill || Chill || Pavel || Edward || || Max-M || Leon
|5:00 AM
|2:00 AM
|7:00 PM
|5:00 PM
|1:00 PM
|6:00 AM
|
|Maxim A
|Maxim A
|Maxim A
|Maxim A
|'''Maxim A'''
|'''Maxim A'''
|'''Maxim A'''
|-
|-
| Chill || Chill || Chill || Pavel || Edward || Arthur || Max-M || Leon
|6:00 AM
|3:00 AM
|8:00 PM
|6:00 PM
|2:00 PM
|7:00 AM
|
|Maxim A
|Maxim A
|Maxim A
|Maxim A
|'''Maxim A'''
|'''Maxim A'''
|'''Maxim A'''
|-
|-
| Chill || Chill || Chill || Pavel || Edward || Arthur || Max-M || Leon
|7:00 AM
|4:00 AM
|9:00 PM
|7:00 PM
|3:00 PM
|8:00 AM
|
|Maxim A
|Maxim A
|Maxim A
|Maxim A
|'''Maxim A'''
|'''Maxim A'''
|'''Maxim A'''
|-
|-
| Busy || Chill || Chill || Pavel || Edward || Arthur || Max-M || Max-A || Leon
| style="background:BlanchedAlmond" | '''8:00 AM'''
|5:00 AM
|10:00 PM
|8:00 PM
|4:00 PM
|9:00 AM
|
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Alexey S'''
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Slava L'''
|
|Slava L
|-
|-
| Busy || Chill || Chill || Pavel || Edward || Arthur || Max-M || Max-A || Leon
| style="background:BlanchedAlmond" | '''9:00 AM'''
|6:00 AM
|11:00 PM
|9:00 PM
|5:00 PM
|10:00 AM
|
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Alexey S'''
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Slava L'''
|
|Slava L
|-
|-
| Busy || Chill || Chill || Pavel || Edward || Arthur || Max-M || Max-A
| style="background:BlanchedAlmond" | '''10:00 AM'''
|7:00 AM
|12:00 AM
|10:00 PM
|6:00 PM
|11:00 AM
|
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Alexey S'''
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Slava L'''
|
|Slava L
|-
|-
| Busy || Chill || Chill || Pavel || Edward || Arthur || || Max-A
| style="background:BlanchedAlmond" | '''11:00 AM'''
|8:00 AM
|1:00 AM
|11:00 PM
|7:00 PM
|12:00 PM
|
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Alexey S'''
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Slava L'''
|
|Slava L
|-
|-
| Busy || Chill || Chill || Pavel || Edward || Arthur || || Max-A
| style="background:BlanchedAlmond" | '''12:00 PM'''
|9:00 AM
|2:00 AM
|12:00 AM
|8:00 PM
|1:00 PM
|
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Alexey S'''
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Slava L'''
|
|Slava L
|-
|-
| Busy || Chill || Chill || Pavel || Edward || Arthur || || Max-A
| style="background:BlanchedAlmond" | '''1:00 PM'''
|10:00 AM
|3:00 AM
|1:00 AM
|9:00 PM
|2:00 PM
|
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Alexey S'''
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Slava L'''
|
|Slava L
|-
|-
| Busy || Chill || Chill || Pavel || Edward || Anton || Max-A
| style="background:BlanchedAlmond" | '''2:00 PM'''
|11:00 AM
|4:00 AM
|2:00 AM
|10:00 PM
|3:00 PM
|
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Alexey S'''
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Slava L'''
|
|Slava L
|-
|-
| Busy || Chill || Chill || Pavel || Edward || Anton || Max-A
| style="background:BlanchedAlmond" | '''3:00 PM'''
|12:00 PM
|5:00 AM
|3:00 AM
|11:00 PM
|4:00 PM
|
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Alexey S'''
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Slava L'''
|
|Slava L
|-
|-
| Busy || Chill || Chill || Pavel || Edward || Anton || || Alexey S
|4:00 PM
|1:00 PM
|6:00 AM
|4:00 AM
|12:00 AM
|5:00 PM
|
|Alexey S
|Alexey P
|Alexey S
|Alexey P
|Alexey P
|Alexey P
|Alexey S
|-
|-
| Busy || Busy || Busy || || Anton || || Alexey S
|5:00 PM
|2:00 PM
|7:00 AM
|5:00 AM
|1:00 AM
|6:00 PM
|
|Alexey S
|Alexey P
|Alexey S
|Alexey P
|Alexey P
|Alexey P
|Alexey S
|-
|-
| Busy || Busy || Busy || || Anton || || Alexey S
|6:00 PM
|3:00 PM
| style="background:BlanchedAlmond" | '''8:00 AM'''
|6:00 AM
|2:00 AM
|7:00 PM
|
| style="background:BlanchedAlmond" | '''Alexey S'''
| style="background:BlanchedAlmond" | '''Alexey P'''
| style="background:BlanchedAlmond" | '''Alexey S'''
| style="background:BlanchedAlmond" | '''Alexey P'''
|Alexey P
|Alexey P
| style="background:BlanchedAlmond" | '''Alexey S'''
|-
|-
| Busy || Busy || Busy || || Anton || || Alexey S
|7:00 PM
|4:00 PM
| style="background:BlanchedAlmond" | '''9:00 AM'''
|7:00 AM
|3:00 AM
|8:00 PM
|
| style="background:BlanchedAlmond" | '''Alexey S'''
| style="background:BlanchedAlmond" | '''Alexey P'''
| style="background:BlanchedAlmond" | '''Alexey S'''
| style="background:BlanchedAlmond" | '''Alexey P'''
|Alexey P
|Alexey P
| style="background:BlanchedAlmond" | '''Alexey S'''
|-
|-
| || Busy || Busy || || Anton || || Alexey S
|8:00 PM
|5:00 PM
| style="background:BlanchedAlmond" | '''10:00 AM'''
|8:00 AM
|4:00 AM
|9:00 PM
|
| style="background:BlanchedAlmond" | '''Alexey S'''
| style="background:BlanchedAlmond" | '''Alexey P'''
| style="background:BlanchedAlmond" | '''Alexey S'''
| style="background:BlanchedAlmond" | '''Alexey P'''
|Alexey P
|Alexey P
| style="background:BlanchedAlmond" | '''Alexey S'''
|-
|-
| || Busy || Busy || || Anton || || Alexey S
|9:00 PM
|6:00 PM
| style="background:BlanchedAlmond" | '''11:00 AM'''
|9:00 AM
|5:00 AM
|10:00 PM
|
| style="background:BlanchedAlmond" | '''Alexey S'''
| style="background:BlanchedAlmond" | '''Alexey P'''
| style="background:BlanchedAlmond" | '''Alexey S'''
| style="background:BlanchedAlmond" | '''Alexey P'''
|Alexey P
|Alexey P
| style="background:BlanchedAlmond" | '''Alexey S'''
|-
|-
| || Busy || Busy || || || || Alexey S
|10:00 PM
|7:00 PM
| style="background:BlanchedAlmond" | '''12:00 PM'''
|10:00 AM
|6:00 AM
|11:00 PM
|
| style="background:BlanchedAlmond" | '''Alexey S'''
| style="background:BlanchedAlmond" | '''Alexey P'''
| style="background:BlanchedAlmond" | '''Alexey S'''
| style="background:BlanchedAlmond" | '''Alexey P'''
|Alexey P
|Alexey P
| style="background:BlanchedAlmond" | '''Alexey S'''
|-
|-
| || Busy || Busy || || || || Alexey S
|11:00 PM
|8:00 PM
| style="background:BlanchedAlmond" | '''1:00 PM'''
|11:00 AM
|7:00 AM
|12:00 AM
|
| style="background:BlanchedAlmond" | '''Alexey S'''
| style="background:BlanchedAlmond" | '''Alexey P'''
| style="background:BlanchedAlmond" | '''Alexey S'''
| style="background:BlanchedAlmond" | '''Alexey P'''
|Alexey P
|Alexey P
| style="background:BlanchedAlmond" | '''Alexey S'''
|}
|}

Latest revision as of 19:43, 7 December 2023

Contacts

Short Full Name email Skype link Location
Pavel Pavel Skubakov pavel@bloomex.ca Pavel Skubakov Georgia, Tbilisi
Maxim M Maxim Malikov maxim@bloomex.ca Maxim Malikov Georgia, Tbilisi
Maxim A Maxim Abramov maxim.abramov@bloomex.ca Maxim Abramov Georgia, Tbilisi
Leon Leon Gugushvili leon.gugushvili@bloomex.ca Leon Ggushvili Georgia, Tbilisi
Alexey P Alexey Pozdeev alexey.pozdeev@bloomex.ca Alexey Pozdeev Argentina, Buenos-Aires
Alexey S Alexey Solovev alexey.solovev@bloomex.ca Alexey Solovev Argentina, Buenos-Aires
Arthur Arthur Matveev arthur.matveev@bloomex.ca Arthur Matveev Georgia, Tbilisi
Anton Anton Dmytrenko anton.dmytrenko@bloomex.ca Anton Dmytrenko Canada, Vancouver

1st line IT-Support Schedule

Time calculated by time zone Responsible person
Ottawa Vanc Melb Cebu Tbilisi Baires Mon Tue Wed Thu Fri Sat Sun
12:00 AM 9:00 PM 2:00 PM 12:00 PM 8:00 AM 1:00 AM Maxim A Maxim A Maxim A Maxim A Maxim A Maxim A Maxim A
1:00 AM 10:00 PM 3:00 PM 1:00 PM 9:00 AM 2:00 AM Maxim A Maxim A Maxim A Maxim A Maxim A Maxim A Maxim A
2:00 AM 11:00 PM 4:00 PM 2:00 PM 10:00 AM 3:00 AM Maxim A Maxim A Maxim A Maxim A Maxim A Maxim A Maxim A
3:00 AM 12:00 AM 5:00 PM 3:00 PM 11:00 AM 4:00 AM Maxim A Maxim A Maxim A Maxim A Maxim A Maxim A Maxim A
4:00 AM 1:00 AM 6:00 PM 4:00 PM 12:00 PM 5:00 AM Maxim A Maxim A Maxim A Maxim A Maxim A Maxim A Maxim A
5:00 AM 2:00 AM 7:00 PM 5:00 PM 1:00 PM 6:00 AM Maxim A Maxim A Maxim A Maxim A Maxim A Maxim A Maxim A
6:00 AM 3:00 AM 8:00 PM 6:00 PM 2:00 PM 7:00 AM Maxim A Maxim A Maxim A Maxim A Maxim A Maxim A Maxim A
7:00 AM 4:00 AM 9:00 PM 7:00 PM 3:00 PM 8:00 AM Maxim A Maxim A Maxim A Maxim A Maxim A Maxim A Maxim A
8:00 AM 5:00 AM 10:00 PM 8:00 PM 4:00 PM 9:00 AM Slava L Alexey S Slava L Slava L Slava L Slava L
9:00 AM 6:00 AM 11:00 PM 9:00 PM 5:00 PM 10:00 AM Slava L Alexey S Slava L Slava L Slava L Slava L
10:00 AM 7:00 AM 12:00 AM 10:00 PM 6:00 PM 11:00 AM Slava L Alexey S Slava L Slava L Slava L Slava L
11:00 AM 8:00 AM 1:00 AM 11:00 PM 7:00 PM 12:00 PM Slava L Alexey S Slava L Slava L Slava L Slava L
12:00 PM 9:00 AM 2:00 AM 12:00 AM 8:00 PM 1:00 PM Slava L Alexey S Slava L Slava L Slava L Slava L
1:00 PM 10:00 AM 3:00 AM 1:00 AM 9:00 PM 2:00 PM Slava L Alexey S Slava L Slava L Slava L Slava L
2:00 PM 11:00 AM 4:00 AM 2:00 AM 10:00 PM 3:00 PM Slava L Alexey S Slava L Slava L Slava L Slava L
3:00 PM 12:00 PM 5:00 AM 3:00 AM 11:00 PM 4:00 PM Slava L Alexey S Slava L Slava L Slava L Slava L
4:00 PM 1:00 PM 6:00 AM 4:00 AM 12:00 AM 5:00 PM Alexey S Alexey P Alexey S Alexey P Alexey P Alexey P Alexey S
5:00 PM 2:00 PM 7:00 AM 5:00 AM 1:00 AM 6:00 PM Alexey S Alexey P Alexey S Alexey P Alexey P Alexey P Alexey S
6:00 PM 3:00 PM 8:00 AM 6:00 AM 2:00 AM 7:00 PM Alexey S Alexey P Alexey S Alexey P Alexey P Alexey P Alexey S
7:00 PM 4:00 PM 9:00 AM 7:00 AM 3:00 AM 8:00 PM Alexey S Alexey P Alexey S Alexey P Alexey P Alexey P Alexey S
8:00 PM 5:00 PM 10:00 AM 8:00 AM 4:00 AM 9:00 PM Alexey S Alexey P Alexey S Alexey P Alexey P Alexey P Alexey S
9:00 PM 6:00 PM 11:00 AM 9:00 AM 5:00 AM 10:00 PM Alexey S Alexey P Alexey S Alexey P Alexey P Alexey P Alexey S
10:00 PM 7:00 PM 12:00 PM 10:00 AM 6:00 AM 11:00 PM Alexey S Alexey P Alexey S Alexey P Alexey P Alexey P Alexey S
11:00 PM 8:00 PM 1:00 PM 11:00 AM 7:00 AM 12:00 AM Alexey S Alexey P Alexey S Alexey P Alexey P Alexey P Alexey S
Retrieved from "https://wiki.necs.ca/index.php?title=Schedule_of_24/7_It-Support&oldid=3512"