IT Department: Difference between revisions
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= IT-Tickets in Redmine = | = IT-Tickets in Redmine = | ||
{| class="wikitable" | |||
|'''Department/Manager''' | |||
|'''Max Number tickets of 1st Priority''' | |||
|'''Max Number tickets of 2nd Priority''' | |||
|'''Tickets, 1st''' | |||
|'''est.date''' | |||
|'''%''' | |||
|'''Tickets, 2nd''' | |||
|'''est.date''' | |||
|'''%''' | |||
|- | |||
| rowspan="2" |Marketing/Frank | |||
| rowspan="2" |2 | |||
| rowspan="2" |3 | |||
|12001 | |||
|2024-03-22 | |||
|20 | |||
|12012 | |||
|2024-04-22 | |||
|20 | |||
|- | |||
|12003 | |||
|2024-03-23 | |||
|50 | |||
|12013 | |||
|2024-04-23 | |||
|50 | |||
|- | |||
| rowspan="2" |Marketing/Mark | |||
| rowspan="2" |2 | |||
| rowspan="2" |3 | |||
|12004 | |||
|2024-03-24 | |||
|10 | |||
|12014 | |||
|2024-04-24 | |||
|20 | |||
|- | |||
|12005 | |||
|2024-03-25 | |||
|50 | |||
|12015 | |||
|2024-04-25 | |||
|50 | |||
|- | |||
| rowspan="3" |Retails | |||
| rowspan="3" |3 | |||
| rowspan="3" |3 | |||
|12006 | |||
|2024-03-26 | |||
|20 | |||
|12016 | |||
|2024-04-26 | |||
|20 | |||
|- | |||
|12007 | |||
|2024-03-27 | |||
|90 | |||
|12017 | |||
|2024-04-27 | |||
|50 | |||
|- | |||
|12008 | |||
|2024-03-28 | |||
|50 | |||
|12018 | |||
|2024-04-28 | |||
|50 | |||
|} | |||
Revision as of 15:56, 9 March 2024
Units
IT-Tickets in Redmine
| Department/Manager | Max Number tickets of 1st Priority | Max Number tickets of 2nd Priority | Tickets, 1st | est.date | % | Tickets, 2nd | est.date | % |
| Marketing/Frank | 2 | 3 | 12001 | 2024-03-22 | 20 | 12012 | 2024-04-22 | 20 |
| 12003 | 2024-03-23 | 50 | 12013 | 2024-04-23 | 50 | |||
| Marketing/Mark | 2 | 3 | 12004 | 2024-03-24 | 10 | 12014 | 2024-04-24 | 20 |
| 12005 | 2024-03-25 | 50 | 12015 | 2024-04-25 | 50 | |||
| Retails | 3 | 3 | 12006 | 2024-03-26 | 20 | 12016 | 2024-04-26 | 20 |
| 12007 | 2024-03-27 | 90 | 12017 | 2024-04-27 | 50 | |||
| 12008 | 2024-03-28 | 50 | 12018 | 2024-04-28 | 50 |
IT-Systems
Web-sites New Engine adm-eu.necs.ca
Canada admin system and website bloomex.ca
Australia admin system and website bloomex.com.au
IT-Ticket System (Redmine)
General Provisions
We strive to make the workflow clear for every team member. We present a logical structure of interactions for review. This set of instructions is effective upon publication and is mandatory.
You can see the general scheme of the process at this link:
https://orca.necs.ca/storage/files/3891595/Development%20Workflow%20v1.0.1_compressed.pdf
Instruction for the development and implementation of Bloomex software
http://cloud.necs.ca/s/aTYJrmR4oXmfrQq
ERP
Call Center system
Slack Vs. Skype
Useful links
План работ IT отдела 2022
https://docs.google.com/document/d/1QQhy4JaCLHwnrAiHVHGE3AjZP5md790sl0Ly4HK-G_Q/edit?usp=sharing
Новая модульная система
https://docs.google.com/document/d/1FA1HnrI5Kljr6ZOgCpzJ2DMwpy0hvxxjmUjhxcJbxgQ/edit?usp=sharing
Бриф по чат-боту
https://docs.google.com/document/d/1PRHxTkNzQ7mS2iElagExQC9fgcS0j6HXBNBwijbJgCo/edit?usp=sharing
Внедрение системы учета сотрудников
https://docs.google.com/document/d/1myvM2pyVU7Yqn7vXoKmEdh7aZ80F2v8Zv0sehO0XeHw/edit?usp=sharing
ALL Logo Bloomex
https://drive.google.com/drive/folders/1_2YSrwk6zKTJ-EbWqZ63ozZ9IjJGPzJi
Gas Prices for Drivers
https://www.caa.ca/gas-prices/
Time-Work Table
https://docs.google.com/spreadsheets/d/1naV9TiiRA-75kVlRmDmPKP1cchMPZf4rXOyTTIq5jhQ/edit#gid=0
ТЗ учет сотрудников
Калькулятор тайм зон