System Administration: Difference between revisions
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[[sensitive data]] | [[sensitive data]] | ||
== 24/7 It-Support == | |||
[[Schedule schedule for support]] | |||
[[Instructions for the support line]] | |||
[[The accessibility schedule for the second support line]] | |||
[[Contacts and warning rules in the event of an accident]] | |||
[[Communication rules (answers templates)]] | |||
[[The most common questions and answers]] | |||
[[Documentation for software]] | |||
[[Interaction procedures with testers and developers]] | |||
[[The history of requests]] | |||
[[Request assay. Creating QA List]] | |||
Revision as of 18:14, 26 May 2023
Responsibilites
Software Stability
List of Services, Software, File-Repositories
Software, Hardware and Customer Data Safety
procedure for issuing and removing rights
backups (educational recovery)
24/7 It-Support
Instructions for the support line
The accessibility schedule for the second support line
Contacts and warning rules in the event of an accident
Communication rules (answers templates)
The most common questions and answers