IT Department: Difference between revisions
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= Units = | |||
[[System Administration]] | [[System Administration]] | ||
[[QA and Testing]] | [[QA and Testing Department]] | ||
[[Development]] | [[Development]] | ||
= [[IT-Tickets in Redmine]] = | |||
= IT-Systems = | |||
[[Infrastructure diagram]] | |||
[[Links to IT-Systems]] | |||
[[AI Watson Assistant]] | |||
[[Web-sites New Engine adm-eu.necs.ca]] | |||
[[SERM]] | |||
[[Canada admin system and website bloomex.ca]] | |||
[[Australia admin system and website bloomex.com.au]] | |||
[[ShowCase (adm-eu.necs.ca)]] | |||
[[Driver APP]] | |||
[[Orca]] | |||
[[FreeBPX]] | |||
[[Mailbot]] | |||
[[Chatbot]] | |||
[[Autobot]] | |||
[[Email System]] | |||
[[Payment processing]] | |||
[[Phone system RingCentral]] | |||
= IT-Ticket System (Redmine) = | |||
== General Provisions == | |||
We strive to make the workflow clear for every team member. | |||
We present a logical structure of interactions for review. | |||
This set of instructions is effective upon publication and is mandatory. | |||
You can see the general scheme of the process at this link: | |||
https://orca.necs.ca/storage/files/3891595/Development%20Workflow%20v1.0.1_compressed.pdf | |||
[[Development Workflow]] | |||
=Instruction for the development and implementation of Bloomex software= | |||
http://cloud.necs.ca/s/aTYJrmR4oXmfrQq | |||
= ERP = | |||
[[Cloud ERP System]] | |||
= Call Center system = | |||
[[Cloud Call Center system]] | |||
= Slack Vs. Skype= | |||
[[Slack Vs. Skype]] | |||
= Useful links = | |||
План работ IT отдела 2022 | |||
https://docs.google.com/document/d/1QQhy4JaCLHwnrAiHVHGE3AjZP5md790sl0Ly4HK-G_Q/edit?usp=sharing | |||
Новая модульная система | |||
https://docs.google.com/document/d/1FA1HnrI5Kljr6ZOgCpzJ2DMwpy0hvxxjmUjhxcJbxgQ/edit?usp=sharing | |||
Бриф по чат-боту | |||
https://docs.google.com/document/d/1PRHxTkNzQ7mS2iElagExQC9fgcS0j6HXBNBwijbJgCo/edit?usp=sharing | |||
Внедрение системы учета сотрудников | |||
https://docs.google.com/document/d/1myvM2pyVU7Yqn7vXoKmEdh7aZ80F2v8Zv0sehO0XeHw/edit?usp=sharing | |||
ALL Logo Bloomex | |||
https://drive.google.com/drive/folders/1_2YSrwk6zKTJ-EbWqZ63ozZ9IjJGPzJi | |||
Gas Prices for Drivers | |||
https://www.caa.ca/gas-prices/ | |||
Time-Work Table | |||
https://docs.google.com/spreadsheets/d/1naV9TiiRA-75kVlRmDmPKP1cchMPZf4rXOyTTIq5jhQ/edit#gid=0 | |||
ТЗ учет сотрудников | |||
https://docs.google.com/document/d/1myvM2pyVU7Yqn7vXoKmEdh7aZ80F2v8Zv0sehO0XeHw/edit#heading=h.gjdgxs | |||
Калькулятор тайм зон | |||
https://www.timeanddate.com/worldclock/converter.html?iso=20220623T151300&p1=256&p2=188&p3=166&p4=95&p5=152 | |||
Latest revision as of 20:49, 15 May 2025
Units
IT-Tickets in Redmine
IT-Systems
Web-sites New Engine adm-eu.necs.ca
Canada admin system and website bloomex.ca
Australia admin system and website bloomex.com.au
IT-Ticket System (Redmine)
General Provisions
We strive to make the workflow clear for every team member. We present a logical structure of interactions for review. This set of instructions is effective upon publication and is mandatory.
You can see the general scheme of the process at this link:
https://orca.necs.ca/storage/files/3891595/Development%20Workflow%20v1.0.1_compressed.pdf
Instruction for the development and implementation of Bloomex software
http://cloud.necs.ca/s/aTYJrmR4oXmfrQq
ERP
Call Center system
Slack Vs. Skype
Useful links
План работ IT отдела 2022
https://docs.google.com/document/d/1QQhy4JaCLHwnrAiHVHGE3AjZP5md790sl0Ly4HK-G_Q/edit?usp=sharing
Новая модульная система
https://docs.google.com/document/d/1FA1HnrI5Kljr6ZOgCpzJ2DMwpy0hvxxjmUjhxcJbxgQ/edit?usp=sharing
Бриф по чат-боту
https://docs.google.com/document/d/1PRHxTkNzQ7mS2iElagExQC9fgcS0j6HXBNBwijbJgCo/edit?usp=sharing
Внедрение системы учета сотрудников
https://docs.google.com/document/d/1myvM2pyVU7Yqn7vXoKmEdh7aZ80F2v8Zv0sehO0XeHw/edit?usp=sharing
ALL Logo Bloomex
https://drive.google.com/drive/folders/1_2YSrwk6zKTJ-EbWqZ63ozZ9IjJGPzJi
Gas Prices for Drivers
https://www.caa.ca/gas-prices/
Time-Work Table
https://docs.google.com/spreadsheets/d/1naV9TiiRA-75kVlRmDmPKP1cchMPZf4rXOyTTIq5jhQ/edit#gid=0
ТЗ учет сотрудников
Калькулятор тайм зон