IT Department: Difference between revisions

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=== Units ===
= Units =


[[System Administration]]
[[System Administration]]


[[QA and Testing]]
[[QA and Testing Department]]


[[Development]]
[[Development]]


=== IT-Systems ===
= [[IT-Tickets in Redmine]] =
 
= IT-Systems =
 


[[Infrastructure diagram]]
[[Infrastructure diagram]]
Line 13: Line 16:
[[Links to IT-Systems]]
[[Links to IT-Systems]]


[[AI Watson Assistant]]
[[Web-sites New Engine adm-eu.necs.ca]]
[[SERM]]
[[Canada admin system and website bloomex.ca]]
[[Australia admin system and website bloomex.com.au]]
[[ShowCase (adm-eu.necs.ca)]]
[[Driver APP]]
[[Orca]]
[[FreeBPX]]
[[Mailbot]]
[[Chatbot]]
[[Autobot]]
[[Email System]]
[[Payment processing]]
[[Phone system RingCentral]]


= IT-Ticket System (Redmine) =
= IT-Ticket System (Redmine) =
Line 22: Line 54:


You can see the general scheme of the process at this link:
You can see the general scheme of the process at this link:
https://orca.necs.ca/storage/files/3891595/Development%20Workflow%20v1.0.1_compressed.pdf
https://orca.necs.ca/storage/files/3891595/Development%20Workflow%20v1.0.1_compressed.pdf


== Instructions ==


[[Instructions to the Author]]
[[Development Workflow]]
 
=Instruction for the development and implementation of Bloomex software=
 
http://cloud.necs.ca/s/aTYJrmR4oXmfrQq
 
= ERP =
 
[[Cloud ERP System]]
 
= Call Center system =
 
[[Cloud Call Center system]]
 
= Slack Vs. Skype=
 
[[Slack Vs. Skype]]
 
 
= Useful links =
 
План работ IT отдела 2022
 
https://docs.google.com/document/d/1QQhy4JaCLHwnrAiHVHGE3AjZP5md790sl0Ly4HK-G_Q/edit?usp=sharing
 
 
Новая модульная система
 
https://docs.google.com/document/d/1FA1HnrI5Kljr6ZOgCpzJ2DMwpy0hvxxjmUjhxcJbxgQ/edit?usp=sharing
 
 
Бриф по чат-боту
 
https://docs.google.com/document/d/1PRHxTkNzQ7mS2iElagExQC9fgcS0j6HXBNBwijbJgCo/edit?usp=sharing
 
 
Внедрение системы учета сотрудников
 
https://docs.google.com/document/d/1myvM2pyVU7Yqn7vXoKmEdh7aZ80F2v8Zv0sehO0XeHw/edit?usp=sharing
 
 
ALL Logo Bloomex
 
https://drive.google.com/drive/folders/1_2YSrwk6zKTJ-EbWqZ63ozZ9IjJGPzJi
 
 
Gas Prices for Drivers
 
https://www.caa.ca/gas-prices/
 
 
Time-Work Table
 
https://docs.google.com/spreadsheets/d/1naV9TiiRA-75kVlRmDmPKP1cchMPZf4rXOyTTIq5jhQ/edit#gid=0
 
ТЗ учет сотрудников


[[Instructions to the Developer]]
https://docs.google.com/document/d/1myvM2pyVU7Yqn7vXoKmEdh7aZ80F2v8Zv0sehO0XeHw/edit#heading=h.gjdgxs


[[Instructions to the Quality Assurance]]


[[Instructions to the Project Manager]]
Калькулятор тайм зон


[[Instructions to the System Administrator]]
https://www.timeanddate.com/worldclock/converter.html?iso=20220623T151300&p1=256&p2=188&p3=166&p4=95&p5=152

Latest revision as of 20:49, 15 May 2025

Units

System Administration

QA and Testing Department

Development

IT-Tickets in Redmine

IT-Systems

Infrastructure diagram

Links to IT-Systems

AI Watson Assistant

Web-sites New Engine adm-eu.necs.ca

SERM

Canada admin system and website bloomex.ca

Australia admin system and website bloomex.com.au

ShowCase (adm-eu.necs.ca)

Driver APP

Orca

FreeBPX

Mailbot

Chatbot

Autobot

Email System

Payment processing

Phone system RingCentral

IT-Ticket System (Redmine)

General Provisions

We strive to make the workflow clear for every team member. We present a logical structure of interactions for review. This set of instructions is effective upon publication and is mandatory.

You can see the general scheme of the process at this link:

https://orca.necs.ca/storage/files/3891595/Development%20Workflow%20v1.0.1_compressed.pdf


Development Workflow

Instruction for the development and implementation of Bloomex software

http://cloud.necs.ca/s/aTYJrmR4oXmfrQq

ERP

Cloud ERP System

Call Center system

Cloud Call Center system

Slack Vs. Skype

Slack Vs. Skype


Useful links

План работ IT отдела 2022

https://docs.google.com/document/d/1QQhy4JaCLHwnrAiHVHGE3AjZP5md790sl0Ly4HK-G_Q/edit?usp=sharing


Новая модульная система

https://docs.google.com/document/d/1FA1HnrI5Kljr6ZOgCpzJ2DMwpy0hvxxjmUjhxcJbxgQ/edit?usp=sharing


Бриф по чат-боту

https://docs.google.com/document/d/1PRHxTkNzQ7mS2iElagExQC9fgcS0j6HXBNBwijbJgCo/edit?usp=sharing


Внедрение системы учета сотрудников

https://docs.google.com/document/d/1myvM2pyVU7Yqn7vXoKmEdh7aZ80F2v8Zv0sehO0XeHw/edit?usp=sharing


ALL Logo Bloomex

https://drive.google.com/drive/folders/1_2YSrwk6zKTJ-EbWqZ63ozZ9IjJGPzJi


Gas Prices for Drivers

https://www.caa.ca/gas-prices/


Time-Work Table

https://docs.google.com/spreadsheets/d/1naV9TiiRA-75kVlRmDmPKP1cchMPZf4rXOyTTIq5jhQ/edit#gid=0


ТЗ учет сотрудников

https://docs.google.com/document/d/1myvM2pyVU7Yqn7vXoKmEdh7aZ80F2v8Zv0sehO0XeHw/edit#heading=h.gjdgxs


Калькулятор тайм зон

https://www.timeanddate.com/worldclock/converter.html?iso=20220623T151300&p1=256&p2=188&p3=166&p4=95&p5=152