Schedule of 24/7 It-Support: Difference between revisions

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=Canada=
===Contacts===
 
{| class="wikitable sortable"
==Monday==
|+
 
!Short
{| class="wikitable"
!Full Name
! CA, Ottawa !! 1st line !! 2nd line  !! 2nd line (on call)
!email
|-
!Skype link
| 12am || Max-M   
!Location
|-
| 1am || Max-M  Leon 
|-
| 2am || Max-M  Leon 
|-
| 3am || Max-M  Leon 
|-
| 4am || Max-M  Leon  || Pavel Edward  || Pavel
|-
|-
| 5am || Max-M  Leon  || Pavel Edward Arthur
|Pavel
|Pavel Skubakov
|[mailto:pavel@bloomex.ca pavel@bloomex.ca]
|[skype:live:pskubakov?chat Pavel Skubakov]
|Georgia, Tbilisi
|-
|-
| 6am || Max-M  Leon  || Pavel Edward Arthur
|Maxim M
|Maxim Malikov
|[mailto:maxim@bloomex.ca maxim@bloomex.ca]
|[skype:live:.cid.877a03b9acec68d2?chat Maxim Malikov]
|Georgia, Tbilisi
|-
|-
| 7am || Max-M Max-A  Leon  || Pavel Edward Arthur
|Maxim A
|Maxim Abramov
|[mailto:maxim.abramov@bloomex.ca maxim.abramov@bloomex.ca]
|[skype:live:.cid.b05a7b94eb1bbc5e?chat Maxim Abramov]
|Georgia, Tbilisi
|-
|-
| 8am || Max-M Max-A  Leon   || Pavel Edward Arthur
|Leon
|Leon Gugushvili
|[mailto:leon.gugushvili@bloomex.ca leon.gugushvili@bloomex.ca]
|[skype:live:.cid.c23f5340e2d765cb?chat Leon Ggushvili]
|Georgia, Tbilisi
|-
|-
| 9am || Max-M Max-A    || Pavel Edward Arthur
|Alexey P
|Alexey Pozdeev
|[mailto:alexey.pozdeev@bloomex.ca alexey.pozdeev@bloomex.ca]
|[skype:live:trollserpsky?chat Alexey Pozdeev]
|Argentina, Buenos-Aires
|-
|-
| 10am || Max-A    || Pavel Edward Arthur
|Alexey S
|Alexey Solovev
|[mailto:alexey.solovev@bloomex.ca alexey.solovev@bloomex.ca]
|[skype:live:asoloviev?chat Alexey Solovev]
|Argentina, Buenos-Aires
|-
|-
| 11am || Max-A    || Pavel Edward Arthur
|Arthur
|Arthur Matveev
|[mailto:arthur.matveev@bloomex.ca arthur.matveev@bloomex.ca]
|[skype:live:arzrav?chat Arthur Matveev]
|Georgia, Tbilisi
|-
|-
| 12pm || Max-A    || Pavel Edward Arthur
|Anton
|Anton Dmytrenko
|[mailto:anton.dmytrenko@bloomex.ca anton.dmytrenko@bloomex.ca]
|[skype:antond.dmitrenko1?chat Anton Dmytrenko]
|Canada, Vancouver
|-
|-
| 1pm || Max-A    || Pavel Edward  Anton
|-
| 2pm || Max-A    || Pavel Edward  Anton
|-
| 3pm || Alexey S  || Pavel Edward  Anton
|-
| 4pm || Alexey S  || Anton
|-
| 5pm || Alexey S  || Anton
|-
| 6pm || Alexey S  || Anton
|-
| 7pm || Alexey S  || Anton
|-
| 8pm || Alexey S  || Anton
|-
| 9pm || Alexey S
|-
| 10pm || Alexey S
|-
| 11pm
|}
|}


==Tuesday==
===1st line IT-Support Schedule===
 
{| class="wikitable sortable" style="width: 80%;"
{| class="wikitable" style="background-color:#ffffff;"
|+
|- style="font-weight:bold; text-align:center; background-color:#ecf4ff;"
! style="vertical-align:middle;" | CA, Ottawa
! 1st line
! 2nd line (on call)
|-
|-
| style="text-align:center; vertical-align:middle;" | 12am
| colspan="6" style="background:#ABFFAB" | '''Time calculated by time zone'''
| Max-M
|
| style="background-color:#FFF;" | Pavel
| colspan="7" style="background:#9DFFCE" |'''Responsible person'''
|- style="background-color:#FFF;"
| style="text-align:center; vertical-align:middle; background-color:#ffffff;" | 1am
| Max-M
| Pavel
|- style="background-color:#FFF;"
| style="text-align:center; vertical-align:middle; background-color:#ffffff;" | 2am
| Max-M
| Pavel
|- style="background-color:#FFF;"
| style="text-align:center; vertical-align:middle; background-color:#ffffff;" | 3am
| Max-M
| Pavel
|-
|-
| style="text-align:center; vertical-align:middle;" | 4am
|'''Ottawa'''
| style="background-color:#FFF;" | Max-M
|'''Vanc'''
| Pavel
|'''Melb'''
|- style="background-color:#FFF;"
|'''Cebu'''
| style="text-align:center; vertical-align:middle; background-color:#ffffff;" | 5am
|'''Tbilisi'''
| Max-M
|'''Baires'''
| Pavel
|
|- style="background-color:#FFF;"
|'''Mon'''
| style="text-align:center; vertical-align:middle; background-color:#ffffff;" | 6am
|'''Tue'''
| Max-M
|'''Wed'''
| Pavel
|'''Thu'''
|- style="background-color:#FFF;"
|'''Fri'''
| style="text-align:center; vertical-align:middle; background-color:#ffffff;" | 7am
|'''Sat'''
| Max-M
|'''Sun'''
| Pavel
|- style="background-color:#ffffed;"
| style="text-align:center; vertical-align:middle;" | 8am
| Max-M
| Pavel
|- style="background-color:#ffffed;"
| style="text-align:center; vertical-align:middle;" | 9am
| Max-M
| Pavel
|- style="background-color:#ffffed;"
| style="text-align:center; vertical-align:middle;" | 10am
| Max-A
| Pavel
|- style="background-color:#ffffed;"
| style="text-align:center; vertical-align:middle;" | 11am
| Max-A
| Edward
|- style="background-color:#ffffed;"
| style="text-align:center; vertical-align:middle;" | 12pm
| Max-A
| Edward
|- style="background-color:#ffffed;"
| style="text-align:center; vertical-align:middle;" | 1pm
| Max-A
| Edward
|- style="background-color:#ffffed;"
| style="text-align:center; vertical-align:middle;" | 2pm
| Max-A
| Edward
|- style="background-color:#ffffed;"
| style="text-align:center; vertical-align:middle;" | 3pm
| Alexey S
| Edward
|-
|-
| style="text-align:center; vertical-align:middle;" | 4pm
|12:00 AM
| Alexey S
|9:00 PM
| Anton
| style="background:BlanchedAlmond" | '''2:00 PM'''
|12:00 PM
|8:00 AM
|1:00 AM
|
| style="background:BlanchedAlmond" | '''Maxim A'''
| style="background:BlanchedAlmond" | '''Maxim A'''
| style="background:BlanchedAlmond" | '''Maxim A'''
| style="background:BlanchedAlmond" | '''Maxim A'''
| style="background:BlanchedAlmond" | '''Maxim A'''
|'''Maxim A'''
|'''Maxim A'''
|-
|-
| style="text-align:center; vertical-align:middle;" | 5pm
|1:00 AM
| Alexey S
|10:00 PM
| Anton
| style="background:BlanchedAlmond" | '''3:00 PM'''
|1:00 PM
|9:00 AM
|2:00 AM
|
| style="background:BlanchedAlmond" | '''Maxim A'''
| style="background:BlanchedAlmond" | '''Maxim A'''
| style="background:BlanchedAlmond" | '''Maxim A'''
| style="background:BlanchedAlmond" | '''Maxim A'''
| style="background:BlanchedAlmond" | '''Maxim A'''
|'''Maxim A'''
|'''Maxim A'''
|-
|-
| style="text-align:center; vertical-align:middle;" | 6pm
|2:00 AM
| Alexey S
|11:00 PM
| Anton
|4:00 PM
|2:00 PM
|10:00 AM
|3:00 AM
|
|Maxim A
|Maxim A
|Maxim A
|Maxim A
|'''Maxim A'''
|'''Maxim A'''
|'''Maxim A'''
|-
|-
| style="text-align:center; vertical-align:middle;" | 7pm
|3:00 AM
| Alexey S
|12:00 AM
| Anton
|5:00 PM
|3:00 PM
|11:00 AM
|4:00 AM
|
|Maxim A
|Maxim A
|Maxim A
|Maxim A
|'''Maxim A'''
|'''Maxim A'''
|'''Maxim A'''
|-
|-
| style="text-align:center; vertical-align:middle;" | 8pm
|4:00 AM
| Alexey S
|1:00 AM
| Anton
|6:00 PM
|4:00 PM
|12:00 PM
|5:00 AM
|
|Maxim A
|Maxim A
|Maxim A
|Maxim A
|'''Maxim A'''
|'''Maxim A'''
|'''Maxim A'''
|-
|-
| style="text-align:center; vertical-align:middle;" | 9pm
|5:00 AM
| Alexey S
|2:00 AM
| style="background-color:#FFF;" | Edward
|7:00 PM
|5:00 PM
|1:00 PM
|6:00 AM
|
|Maxim A
|Maxim A
|Maxim A
|Maxim A
|'''Maxim A'''
|'''Maxim A'''
|'''Maxim A'''
|-
|-
| style="text-align:center; vertical-align:middle;" | 10pm
|6:00 AM
| Alexey S
|3:00 AM
| style="background-color:#FFF;" | Edward
|8:00 PM
|- style="background-color:#FFF;"
|6:00 PM
| style="text-align:center; vertical-align:middle; background-color:#ffffff;" | 11pm<br />
|2:00 PM
| Alexey S
|7:00 AM
| Edward
|
|}
|Maxim A
==Wednesday==
|Maxim A
 
|Maxim A
{| class="wikitable" style="background-color:#ffffff;"
|Maxim A
|- style="font-weight:bold; text-align:center; background-color:#ecf4ff;"
|'''Maxim A'''
! style="vertical-align:middle;" | CA, Ottawa
|'''Maxim A'''
! 1st line
|'''Maxim A'''
! 2nd line (on call)
|-
|-
| style="text-align:center; vertical-align:middle;" | 12am
|7:00 AM
| Max-M
|4:00 AM
| style="background-color:#FFF;" | Pavel
|9:00 PM
|- style="background-color:#FFF;"
|7:00 PM
| style="text-align:center; vertical-align:middle; background-color:#ffffff;" | 1am
|3:00 PM
| Max-M
|8:00 AM
| Pavel
|
|- style="background-color:#FFF;"
|Maxim A
| style="text-align:center; vertical-align:middle; background-color:#ffffff;" | 2am
|Maxim A
| Max-M
|Maxim A
| Pavel
|Maxim A
|- style="background-color:#FFF;"
|'''Maxim A'''
| style="text-align:center; vertical-align:middle; background-color:#ffffff;" | 3am
|'''Maxim A'''
| Max-M
|'''Maxim A'''
| Pavel
|-
|-
| style="text-align:center; vertical-align:middle;" | 4am
| style="background:BlanchedAlmond" | '''8:00 AM'''
| style="background-color:#FFF;" | Max-M
|5:00 AM
| Pavel
|10:00 PM
|- style="background-color:#FFF;"
|8:00 PM
| style="text-align:center; vertical-align:middle; background-color:#ffffff;" | 5am
|4:00 PM
| Max-M
|9:00 AM
| Pavel
|
|- style="background-color:#FFF;"
| style="background:BlanchedAlmond" | '''Slava L'''
| style="text-align:center; vertical-align:middle; background-color:#ffffff;" | 6am
| style="background:BlanchedAlmond" | '''Alexey S'''
| Max-M
| style="background:BlanchedAlmond" | '''Slava L'''
| Pavel
| style="background:BlanchedAlmond" | '''Slava L'''
|- style="background-color:#FFF;"
| style="background:BlanchedAlmond" | '''Slava L'''
| style="text-align:center; vertical-align:middle; background-color:#ffffff;" | 7am
|
| Max-M
|Slava L
| Pavel
|- style="background-color:#ffffed;"
| style="text-align:center; vertical-align:middle;" | 8am
| Max-M
| Pavel
|- style="background-color:#ffffed;"
| style="text-align:center; vertical-align:middle;" | 9am
| Max-M
| Pavel
|- style="background-color:#ffffed;"
| style="text-align:center; vertical-align:middle;" | 10am
| Max-A
| Pavel
|- style="background-color:#ffffed;"
| style="text-align:center; vertical-align:middle;" | 11am
| Max-A
| Edward
|- style="background-color:#ffffed;"
| style="text-align:center; vertical-align:middle;" | 12pm
| Max-A
| Edward
|- style="background-color:#ffffed;"
| style="text-align:center; vertical-align:middle;" | 1pm
| Max-A
| Edward
|- style="background-color:#ffffed;"
| style="text-align:center; vertical-align:middle;" | 2pm
| Max-A
| Edward
|- style="background-color:#ffffed;"
| style="text-align:center; vertical-align:middle;" | 3pm
| Alexey S
| Edward
|-
|-
| style="text-align:center; vertical-align:middle;" | 4pm
| style="background:BlanchedAlmond" | '''9:00 AM'''
| Alexey S
|6:00 AM
| Anton
|11:00 PM
|9:00 PM
|5:00 PM
|10:00 AM
|
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Alexey S'''
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Slava L'''
|
|Slava L
|-
|-
| style="text-align:center; vertical-align:middle;" | 5pm
| style="background:BlanchedAlmond" | '''10:00 AM'''
| Alexey S
|7:00 AM
| Anton
|12:00 AM
|10:00 PM
|6:00 PM
|11:00 AM
|
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Alexey S'''
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Slava L'''
|
|Slava L
|-
|-
| style="text-align:center; vertical-align:middle;" | 6pm
| style="background:BlanchedAlmond" | '''11:00 AM'''
| Alexey S
|8:00 AM
| Anton
|1:00 AM
|11:00 PM
|7:00 PM
|12:00 PM
|
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Alexey S'''
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Slava L'''
|
|Slava L
|-
|-
| style="text-align:center; vertical-align:middle;" | 7pm
| style="background:BlanchedAlmond" | '''12:00 PM'''
| Alexey S
|9:00 AM
| Anton
|2:00 AM
|12:00 AM
|8:00 PM
|1:00 PM
|
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Alexey S'''
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Slava L'''
|
|Slava L
|-
|-
| style="text-align:center; vertical-align:middle;" | 8pm
| style="background:BlanchedAlmond" | '''1:00 PM'''
| Alexey S
|10:00 AM
| Anton
|3:00 AM
|1:00 AM
|9:00 PM
|2:00 PM
|
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Alexey S'''
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Slava L'''
|
|Slava L
|-
|-
| style="text-align:center; vertical-align:middle;" | 9pm
| style="background:BlanchedAlmond" | '''2:00 PM'''
| Alexey S
|11:00 AM
| style="background-color:#FFF;" | Edward
|4:00 AM
|-
|2:00 AM
| style="text-align:center; vertical-align:middle;" | 10pm
|10:00 PM
| Alexey S
|3:00 PM
| style="background-color:#FFF;" | Edward
|
|- style="background-color:#FFF;"
| style="background:BlanchedAlmond" | '''Slava L'''
| style="text-align:center; vertical-align:middle; background-color:#ffffff;" | 11pm<br />
| style="background:BlanchedAlmond" | '''Alexey S'''
| Alexey S
| style="background:BlanchedAlmond" | '''Slava L'''
| Edward
| style="background:BlanchedAlmond" | '''Slava L'''
|}
| style="background:BlanchedAlmond" | '''Slava L'''
==Thursday==
|
 
|Slava L
{| class="wikitable" style="background-color:#ffffff;"
|- style="font-weight:bold; text-align:center; background-color:#ecf4ff;"
! style="vertical-align:middle;" | CA, Ottawa
! 1st line
! 2nd line (on call)
|-
|-
| style="text-align:center; vertical-align:middle;" | 12am
| style="background:BlanchedAlmond" | '''3:00 PM'''
| Max-M
|12:00 PM
| style="background-color:#FFF;" | Pavel
|5:00 AM
|- style="background-color:#FFF;"
|3:00 AM
| style="text-align:center; vertical-align:middle; background-color:#ffffff;" | 1am
|11:00 PM
| Max-M
|4:00 PM
| Pavel
|
|- style="background-color:#FFF;"
| style="background:BlanchedAlmond" | '''Slava L'''
| style="text-align:center; vertical-align:middle; background-color:#ffffff;" | 2am
| style="background:BlanchedAlmond" | '''Alexey S'''
| Max-M
| style="background:BlanchedAlmond" | '''Slava L'''
| Pavel
| style="background:BlanchedAlmond" | '''Slava L'''
|- style="background-color:#FFF;"
| style="background:BlanchedAlmond" | '''Slava L'''
| style="text-align:center; vertical-align:middle; background-color:#ffffff;" | 3am
|
| Max-M
|Slava L
| Pavel
|-
|-
| style="text-align:center; vertical-align:middle;" | 4am
|4:00 PM
| style="background-color:#FFF;" | Max-M
|1:00 PM
| Pavel
|6:00 AM
|- style="background-color:#FFF;"
|4:00 AM
| style="text-align:center; vertical-align:middle; background-color:#ffffff;" | 5am
|12:00 AM
| Max-M
|5:00 PM
| Pavel
|
|- style="background-color:#FFF;"
|Alexey S
| style="text-align:center; vertical-align:middle; background-color:#ffffff;" | 6am
|Alexey P
| Max-M
|Alexey S
| Pavel
|Alexey P
|- style="background-color:#FFF;"
|Alexey P
| style="text-align:center; vertical-align:middle; background-color:#ffffff;" | 7am
|Alexey P
| Max-M
|Alexey S
| Pavel
|- style="background-color:#ffffed;"
| style="text-align:center; vertical-align:middle;" | 8am
| Max-M
| Pavel
|- style="background-color:#ffffed;"
| style="text-align:center; vertical-align:middle;" | 9am
| Max-M
| Pavel
|- style="background-color:#ffffed;"
| style="text-align:center; vertical-align:middle;" | 10am
| Max-A
| Pavel
|- style="background-color:#ffffed;"
| style="text-align:center; vertical-align:middle;" | 11am
| Max-A
| Edward
|- style="background-color:#ffffed;"
| style="text-align:center; vertical-align:middle;" | 12pm
| Max-A
| Edward
|- style="background-color:#ffffed;"
| style="text-align:center; vertical-align:middle;" | 1pm
| Max-A
| Edward
|- style="background-color:#ffffed;"
| style="text-align:center; vertical-align:middle;" | 2pm
| Max-A
| Edward
|- style="background-color:#ffffed;"
| style="text-align:center; vertical-align:middle;" | 3pm
| Alexey S
| Edward
|-
|-
| style="text-align:center; vertical-align:middle;" | 4pm
|5:00 PM
| Alexey S
|2:00 PM
| Anton
|7:00 AM
|5:00 AM
|1:00 AM
|6:00 PM
|
|Alexey S
|Alexey P
|Alexey S
|Alexey P
|Alexey P
|Alexey P
|Alexey S
|-
|-
| style="text-align:center; vertical-align:middle;" | 5pm
|6:00 PM
| Alexey S
|3:00 PM
| Anton
| style="background:BlanchedAlmond" | '''8:00 AM'''
|6:00 AM
|2:00 AM
|7:00 PM
|
| style="background:BlanchedAlmond" | '''Alexey S'''
| style="background:BlanchedAlmond" | '''Alexey P'''
| style="background:BlanchedAlmond" | '''Alexey S'''
| style="background:BlanchedAlmond" | '''Alexey P'''
|Alexey P
|Alexey P
| style="background:BlanchedAlmond" | '''Alexey S'''
|-
|-
| style="text-align:center; vertical-align:middle;" | 6pm
|7:00 PM
| Alexey S
|4:00 PM
| Anton
| style="background:BlanchedAlmond" | '''9:00 AM'''
|7:00 AM
|3:00 AM
|8:00 PM
|
| style="background:BlanchedAlmond" | '''Alexey S'''
| style="background:BlanchedAlmond" | '''Alexey P'''
| style="background:BlanchedAlmond" | '''Alexey S'''
| style="background:BlanchedAlmond" | '''Alexey P'''
|Alexey P
|Alexey P
| style="background:BlanchedAlmond" | '''Alexey S'''
|-
|-
| style="text-align:center; vertical-align:middle;" | 7pm
|8:00 PM
| Alexey S
|5:00 PM
| Anton
| style="background:BlanchedAlmond" | '''10:00 AM'''
|8:00 AM
|4:00 AM
|9:00 PM
|
| style="background:BlanchedAlmond" | '''Alexey S'''
| style="background:BlanchedAlmond" | '''Alexey P'''
| style="background:BlanchedAlmond" | '''Alexey S'''
| style="background:BlanchedAlmond" | '''Alexey P'''
|Alexey P
|Alexey P
| style="background:BlanchedAlmond" | '''Alexey S'''
|-
|-
| style="text-align:center; vertical-align:middle;" | 8pm
|9:00 PM
| Alexey S
|6:00 PM
| Anton
| style="background:BlanchedAlmond" | '''11:00 AM'''
|9:00 AM
|5:00 AM
|10:00 PM
|
| style="background:BlanchedAlmond" | '''Alexey S'''
| style="background:BlanchedAlmond" | '''Alexey P'''
| style="background:BlanchedAlmond" | '''Alexey S'''
| style="background:BlanchedAlmond" | '''Alexey P'''
|Alexey P
|Alexey P
| style="background:BlanchedAlmond" | '''Alexey S'''
|-
|-
| style="text-align:center; vertical-align:middle;" | 9pm
|10:00 PM
| Alexey S
|7:00 PM
| style="background-color:#FFF;" | Edward
| style="background:BlanchedAlmond" | '''12:00 PM'''
|10:00 AM
|6:00 AM
|11:00 PM
|
| style="background:BlanchedAlmond" | '''Alexey S'''
| style="background:BlanchedAlmond" | '''Alexey P'''
| style="background:BlanchedAlmond" | '''Alexey S'''
| style="background:BlanchedAlmond" | '''Alexey P'''
|Alexey P
|Alexey P
| style="background:BlanchedAlmond" | '''Alexey S'''
|-
|-
| style="text-align:center; vertical-align:middle;" | 10pm
|11:00 PM
| Alexey S
|8:00 PM
| style="background-color:#FFF;" | Edward
| style="background:BlanchedAlmond" | '''1:00 PM'''
|- style="background-color:#FFF;"
|11:00 AM
| style="text-align:center; vertical-align:middle; background-color:#ffffff;" | 11pm<br />
|7:00 AM
| Alexey S
|12:00 AM
| Edward
|
| style="background:BlanchedAlmond" | '''Alexey S'''
| style="background:BlanchedAlmond" | '''Alexey P'''
| style="background:BlanchedAlmond" | '''Alexey S'''
| style="background:BlanchedAlmond" | '''Alexey P'''
|Alexey P
|Alexey P
| style="background:BlanchedAlmond" | '''Alexey S'''
|}
|}
==Friday==
{| class="wikitable" style="background-color:#ffffff;"
|- style="font-weight:bold; text-align:center; background-color:#ecf4ff;"
! style="vertical-align:middle;" | CA, Ottawa
! 1st line
! 2nd line (on call)
|-
| style="text-align:center; vertical-align:middle;" | 12am
| Max-M
| style="background-color:#FFF;" | Pavel
|- style="background-color:#FFF;"
| style="text-align:center; vertical-align:middle; background-color:#ffffff;" | 1am
| Max-M
| Pavel
|- style="background-color:#FFF;"
| style="text-align:center; vertical-align:middle; background-color:#ffffff;" | 2am
| Max-M
| Pavel
|- style="background-color:#FFF;"
| style="text-align:center; vertical-align:middle; background-color:#ffffff;" | 3am
| Max-M
| Pavel
|-
| style="text-align:center; vertical-align:middle;" | 4am
| style="background-color:#FFF;" | Max-M
| Pavel
|- style="background-color:#FFF;"
| style="text-align:center; vertical-align:middle; background-color:#ffffff;" | 5am
| Max-M
| Pavel
|- style="background-color:#FFF;"
| style="text-align:center; vertical-align:middle; background-color:#ffffff;" | 6am
| Max-M
| Pavel
|- style="background-color:#FFF;"
| style="text-align:center; vertical-align:middle; background-color:#ffffff;" | 7am
| Max-M
| Pavel
|- style="background-color:#ffffed;"
| style="text-align:center; vertical-align:middle;" | 8am
| Max-M
| Pavel
|- style="background-color:#ffffed;"
| style="text-align:center; vertical-align:middle;" | 9am
| Max-M
| Pavel
|- style="background-color:#ffffed;"
| style="text-align:center; vertical-align:middle;" | 10am
| Max-A
| Pavel
|- style="background-color:#ffffed;"
| style="text-align:center; vertical-align:middle;" | 11am
| Max-A
| Edward
|- style="background-color:#ffffed;"
| style="text-align:center; vertical-align:middle;" | 12pm
| Max-A
| Edward
|- style="background-color:#ffffed;"
| style="text-align:center; vertical-align:middle;" | 1pm
| Max-A
| Edward
|- style="background-color:#ffffed;"
| style="text-align:center; vertical-align:middle;" | 2pm
| Max-A
| Edward
|- style="background-color:#ffffed;"
| style="text-align:center; vertical-align:middle;" | 3pm
| Alexey S
| Edward
|-
| style="text-align:center; vertical-align:middle;" | 4pm
| Alexey S
| Anton
|-
| style="text-align:center; vertical-align:middle;" | 5pm
| Alexey S
| Anton
|-
| style="text-align:center; vertical-align:middle;" | 6pm
| Alexey S
| Anton
|-
| style="text-align:center; vertical-align:middle;" | 7pm
| Alexey S
| Anton
|-
| style="text-align:center; vertical-align:middle;" | 8pm
| Alexey S
| Anton
|-
| style="text-align:center; vertical-align:middle;" | 9pm
| Alexey S
| style="background-color:#FFF;" | Edward
|-
| style="text-align:center; vertical-align:middle;" | 10pm
| Alexey S
| style="background-color:#FFF;" | Edward
|- style="background-color:#FFF;"
| style="text-align:center; vertical-align:middle; background-color:#ffffff;" | 11pm<br />
| Alexey S
| Edward
|}
==Saturday==
{| class="wikitable" style="background-color:#ffffff;"
|- style="font-weight:bold; text-align:center; background-color:#ecf4ff;"
! style="vertical-align:middle;" | CA, Ottawa
! 1st line
! 2nd line (on call)
|-
| style="text-align:center; vertical-align:middle;" | 12am
| Max-M
| style="background-color:#FFF;" | Pavel
|- style="background-color:#FFF;"
| style="text-align:center; vertical-align:middle; background-color:#ffffff;" | 1am
| Max-M
| Pavel
|- style="background-color:#FFF;"
| style="text-align:center; vertical-align:middle; background-color:#ffffff;" | 2am
| Max-M
| Pavel
|- style="background-color:#FFF;"
| style="text-align:center; vertical-align:middle; background-color:#ffffff;" | 3am
| Max-M
| Pavel
|-
| style="text-align:center; vertical-align:middle;" | 4am
| style="background-color:#FFF;" | Max-M
| Pavel
|- style="background-color:#FFF;"
| style="text-align:center; vertical-align:middle; background-color:#ffffff;" | 5am
| Max-M
| Pavel
|- style="background-color:#FFF;"
| style="text-align:center; vertical-align:middle; background-color:#ffffff;" | 6am
| Max-M
| Pavel
|- style="background-color:#FFF;"
| style="text-align:center; vertical-align:middle; background-color:#ffffff;" | 7am
| Max-M
| Pavel
|- style="background-color:#ffffed;"
| style="text-align:center; vertical-align:middle;" | 8am
| Max-M
| Pavel
|- style="background-color:#ffffed;"
| style="text-align:center; vertical-align:middle;" | 9am
| Max-M
| Pavel
|- style="background-color:#ffffed;"
| style="text-align:center; vertical-align:middle;" | 10am
| Max-A
| Pavel
|- style="background-color:#ffffed;"
| style="text-align:center; vertical-align:middle;" | 11am
| Max-A
| Edward
|- style="background-color:#ffffed;"
| style="text-align:center; vertical-align:middle;" | 12pm
| Max-A
| Edward
|- style="background-color:#ffffed;"
| style="text-align:center; vertical-align:middle;" | 1pm
| Max-A
| Edward
|- style="background-color:#ffffed;"
| style="text-align:center; vertical-align:middle;" | 2pm
| Max-A
| Edward
|- style="background-color:#ffffed;"
| style="text-align:center; vertical-align:middle;" | 3pm
| Alexey S
| Edward
|-
| style="text-align:center; vertical-align:middle;" | 4pm
| Alexey S
| Anton
|-
| style="text-align:center; vertical-align:middle;" | 5pm
| Alexey S
| Anton
|-
| style="text-align:center; vertical-align:middle;" | 6pm
| Alexey S
| Anton
|-
| style="text-align:center; vertical-align:middle;" | 7pm
| Alexey S
| Anton
|-
| style="text-align:center; vertical-align:middle;" | 8pm
| Alexey S
| Anton
|-
| style="text-align:center; vertical-align:middle;" | 9pm
| Alexey S
| style="background-color:#FFF;" | Edward
|-
| style="text-align:center; vertical-align:middle;" | 10pm
| Alexey S
| style="background-color:#FFF;" | Edward
|- style="background-color:#FFF;"
| style="text-align:center; vertical-align:middle; background-color:#ffffff;" | 11pm<br />
| Alexey S
| Edward
|}
==Sunday==
{| class="wikitable" style="background-color:#ffffff;"
|- style="font-weight:bold; text-align:center; background-color:#ecf4ff;"
! style="vertical-align:middle;" | CA, Ottawa
! 1st line
! 2nd line (on call)
|-
| style="text-align:center; vertical-align:middle;" | 12am
| Max-M
| style="background-color:#FFF;" | Pavel
|- style="background-color:#FFF;"
| style="text-align:center; vertical-align:middle; background-color:#ffffff;" | 1am
| Max-M
| Pavel
|- style="background-color:#FFF;"
| style="text-align:center; vertical-align:middle; background-color:#ffffff;" | 2am
| Max-M
| Pavel
|- style="background-color:#FFF;"
| style="text-align:center; vertical-align:middle; background-color:#ffffff;" | 3am
| Max-M
| Pavel
|-
| style="text-align:center; vertical-align:middle;" | 4am
| style="background-color:#FFF;" | Max-M
| Pavel
|- style="background-color:#FFF;"
| style="text-align:center; vertical-align:middle; background-color:#ffffff;" | 5am
| Max-M
| Pavel
|- style="background-color:#FFF;"
| style="text-align:center; vertical-align:middle; background-color:#ffffff;" | 6am
| Max-M
| Pavel
|- style="background-color:#FFF;"
| style="text-align:center; vertical-align:middle; background-color:#ffffff;" | 7am
| Max-M
| Pavel
|- style="background-color:#ffffed;"
| style="text-align:center; vertical-align:middle;" | 8am
| Max-M
| Pavel
|- style="background-color:#ffffed;"
| style="text-align:center; vertical-align:middle;" | 9am
| Max-M
| Pavel
|- style="background-color:#ffffed;"
| style="text-align:center; vertical-align:middle;" | 10am
| Max-A
| Pavel
|- style="background-color:#ffffed;"
| style="text-align:center; vertical-align:middle;" | 11am
| Max-A
| Edward
|- style="background-color:#ffffed;"
| style="text-align:center; vertical-align:middle;" | 12pm
| Max-A
| Edward
|- style="background-color:#ffffed;"
| style="text-align:center; vertical-align:middle;" | 1pm
| Max-A
| Edward
|- style="background-color:#ffffed;"
| style="text-align:center; vertical-align:middle;" | 2pm
| Max-A
| Edward
|- style="background-color:#ffffed;"
| style="text-align:center; vertical-align:middle;" | 3pm
| Alexey S
| Edward
|-
| style="text-align:center; vertical-align:middle;" | 4pm
| Alexey S
| Anton
|-
| style="text-align:center; vertical-align:middle;" | 5pm
| Alexey S
| Anton
|-
| style="text-align:center; vertical-align:middle;" | 6pm
| Alexey S
| Anton
|-
| style="text-align:center; vertical-align:middle;" | 7pm
| Alexey S
| Anton
|-
| style="text-align:center; vertical-align:middle;" | 8pm
| Alexey S
| Anton
|-
| style="text-align:center; vertical-align:middle;" | 9pm
| Alexey S
| style="background-color:#FFF;" | Edward
|-
| style="text-align:center; vertical-align:middle;" | 10pm
| Alexey S
| style="background-color:#FFF;" | Edward
|- style="background-color:#FFF;"
| style="text-align:center; vertical-align:middle; background-color:#ffffff;" | 11pm<br />
| Alexey S
| Edward
|}
=Australia=

Latest revision as of 19:43, 7 December 2023

Contacts

Short Full Name email Skype link Location
Pavel Pavel Skubakov pavel@bloomex.ca Pavel Skubakov Georgia, Tbilisi
Maxim M Maxim Malikov maxim@bloomex.ca Maxim Malikov Georgia, Tbilisi
Maxim A Maxim Abramov maxim.abramov@bloomex.ca Maxim Abramov Georgia, Tbilisi
Leon Leon Gugushvili leon.gugushvili@bloomex.ca Leon Ggushvili Georgia, Tbilisi
Alexey P Alexey Pozdeev alexey.pozdeev@bloomex.ca Alexey Pozdeev Argentina, Buenos-Aires
Alexey S Alexey Solovev alexey.solovev@bloomex.ca Alexey Solovev Argentina, Buenos-Aires
Arthur Arthur Matveev arthur.matveev@bloomex.ca Arthur Matveev Georgia, Tbilisi
Anton Anton Dmytrenko anton.dmytrenko@bloomex.ca Anton Dmytrenko Canada, Vancouver

1st line IT-Support Schedule

Time calculated by time zone Responsible person
Ottawa Vanc Melb Cebu Tbilisi Baires Mon Tue Wed Thu Fri Sat Sun
12:00 AM 9:00 PM 2:00 PM 12:00 PM 8:00 AM 1:00 AM Maxim A Maxim A Maxim A Maxim A Maxim A Maxim A Maxim A
1:00 AM 10:00 PM 3:00 PM 1:00 PM 9:00 AM 2:00 AM Maxim A Maxim A Maxim A Maxim A Maxim A Maxim A Maxim A
2:00 AM 11:00 PM 4:00 PM 2:00 PM 10:00 AM 3:00 AM Maxim A Maxim A Maxim A Maxim A Maxim A Maxim A Maxim A
3:00 AM 12:00 AM 5:00 PM 3:00 PM 11:00 AM 4:00 AM Maxim A Maxim A Maxim A Maxim A Maxim A Maxim A Maxim A
4:00 AM 1:00 AM 6:00 PM 4:00 PM 12:00 PM 5:00 AM Maxim A Maxim A Maxim A Maxim A Maxim A Maxim A Maxim A
5:00 AM 2:00 AM 7:00 PM 5:00 PM 1:00 PM 6:00 AM Maxim A Maxim A Maxim A Maxim A Maxim A Maxim A Maxim A
6:00 AM 3:00 AM 8:00 PM 6:00 PM 2:00 PM 7:00 AM Maxim A Maxim A Maxim A Maxim A Maxim A Maxim A Maxim A
7:00 AM 4:00 AM 9:00 PM 7:00 PM 3:00 PM 8:00 AM Maxim A Maxim A Maxim A Maxim A Maxim A Maxim A Maxim A
8:00 AM 5:00 AM 10:00 PM 8:00 PM 4:00 PM 9:00 AM Slava L Alexey S Slava L Slava L Slava L Slava L
9:00 AM 6:00 AM 11:00 PM 9:00 PM 5:00 PM 10:00 AM Slava L Alexey S Slava L Slava L Slava L Slava L
10:00 AM 7:00 AM 12:00 AM 10:00 PM 6:00 PM 11:00 AM Slava L Alexey S Slava L Slava L Slava L Slava L
11:00 AM 8:00 AM 1:00 AM 11:00 PM 7:00 PM 12:00 PM Slava L Alexey S Slava L Slava L Slava L Slava L
12:00 PM 9:00 AM 2:00 AM 12:00 AM 8:00 PM 1:00 PM Slava L Alexey S Slava L Slava L Slava L Slava L
1:00 PM 10:00 AM 3:00 AM 1:00 AM 9:00 PM 2:00 PM Slava L Alexey S Slava L Slava L Slava L Slava L
2:00 PM 11:00 AM 4:00 AM 2:00 AM 10:00 PM 3:00 PM Slava L Alexey S Slava L Slava L Slava L Slava L
3:00 PM 12:00 PM 5:00 AM 3:00 AM 11:00 PM 4:00 PM Slava L Alexey S Slava L Slava L Slava L Slava L
4:00 PM 1:00 PM 6:00 AM 4:00 AM 12:00 AM 5:00 PM Alexey S Alexey P Alexey S Alexey P Alexey P Alexey P Alexey S
5:00 PM 2:00 PM 7:00 AM 5:00 AM 1:00 AM 6:00 PM Alexey S Alexey P Alexey S Alexey P Alexey P Alexey P Alexey S
6:00 PM 3:00 PM 8:00 AM 6:00 AM 2:00 AM 7:00 PM Alexey S Alexey P Alexey S Alexey P Alexey P Alexey P Alexey S
7:00 PM 4:00 PM 9:00 AM 7:00 AM 3:00 AM 8:00 PM Alexey S Alexey P Alexey S Alexey P Alexey P Alexey P Alexey S
8:00 PM 5:00 PM 10:00 AM 8:00 AM 4:00 AM 9:00 PM Alexey S Alexey P Alexey S Alexey P Alexey P Alexey P Alexey S
9:00 PM 6:00 PM 11:00 AM 9:00 AM 5:00 AM 10:00 PM Alexey S Alexey P Alexey S Alexey P Alexey P Alexey P Alexey S
10:00 PM 7:00 PM 12:00 PM 10:00 AM 6:00 AM 11:00 PM Alexey S Alexey P Alexey S Alexey P Alexey P Alexey P Alexey S
11:00 PM 8:00 PM 1:00 PM 11:00 AM 7:00 AM 12:00 AM Alexey S Alexey P Alexey S Alexey P Alexey P Alexey P Alexey S
Retrieved from "https://wiki.necs.ca/index.php?title=Schedule_of_24/7_It-Support&oldid=3512"