How to check and work with your tickets: Difference between revisions

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Tickets  should be checked at least once a day.
Tickets  should be checked at least once a day.


Here are the steps on how to find assigned tickets in Redmine:
You can find assigned tickets here http://tasks.bloomex.ca/redmine/my/page
 
Here are another steps on how to find assigned tickets in Redmine:


1. Open Redmine and click on the "Projects" section
1. Open Redmine and click on the "Projects" section
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3. Click on the "Tickets by Author" button
3. Click on the "Filters" button
 
[[Image:RedmineFilters.png|800px]]
 
4. Add the "Assignee" filter


[[Image:RedmineTicketByAuthor.png|800px]]
[[Image:RedmineAddAssignee.png|1000px]]


4. Click on the "Filters" button


[[Image:RedmineFilters.png|800px]]


5. Check the "me" dropdown field under the "Author" filter.
5. Check the "me" dropdown field under the "Assignee" filter.
 
[[Image:RedmineTicketsMe2.png|1000px]]
 
 
6. You can add other filters, for example as "Satus" to filter actual tickets.
 
[[Image:RedmineStatus.png|1000px]]
 
7. You can choose several statuses to display. Click on the '+' symbol, and while pressing Ctrl, select multiple statuses
 
[[Image:RedmineStatusPlus2.png|1000px]]
 
8. To filter by author, add the 'Author' filter
 
[[Image:RedmineAuthor.png|1000px]]


[[Image:RedmineTicketsMe.png|800px]]
[[Image:RedmineAuthor2.png|1000px]]

Latest revision as of 20:03, 3 May 2024

Tickets should be checked at least once a day.

You can find assigned tickets here http://tasks.bloomex.ca/redmine/my/page

Here are another steps on how to find assigned tickets in Redmine:

1. Open Redmine and click on the "Projects" section

RedmineProject.png

2. Click on the "Issues" button

RedmineIssues.png


3. Click on the "Filters" button

RedmineFilters.png

4. Add the "Assignee" filter

RedmineAddAssignee.png


5. Check the "me" dropdown field under the "Assignee" filter.

RedmineTicketsMe2.png


6. You can add other filters, for example as "Satus" to filter actual tickets.

RedmineStatus.png

7. You can choose several statuses to display. Click on the '+' symbol, and while pressing Ctrl, select multiple statuses

RedmineStatusPlus2.png

8. To filter by author, add the 'Author' filter

RedmineAuthor.png

RedmineAuthor2.png