Schedule of 24/7 It-Support: Difference between revisions

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==Responsible for updating==
===Contacts===
Aleksei Pozdeev
{| class="wikitable sortable"
 
|+
==Contacts==
!Short  
 
!Full Name
{| class="wikitable" style="text-align:center; vertical-align:middle;"
!email
|- style="font-weight:bold;"
!Skype link
! Short
!Location
! Full Name
! email
! Skype link
! Location
|-
| Pavel
| Pavel Skubakov
| [mailto:pavel@bloomex.ca pavel@bloomex.ca]
| [skype:live:pskubakov?chat live:pskubakov]
| Georgia, Tbilisi
|-
| Maxim M
| Maxim Malikov
| [mailto:maxim@bloomex.ca maxim@bloomex.ca]
| [skype:live:.cid.877a03b9acec68d2?chat live:.cid.877a03b9acec68d2]
| Georgia, Tbilisi
|-
| Maxim A
| Max Abramov
| [mailto:maxim.abramov@bloomex.ca maxim.abramov@bloomex.ca]
| [skype:live:.cid.b05a7b94eb1bbc5e?chat live:.cid.b05a7b94eb1bbc5e]
| Georgia, Tbilisi
|-
| Alexey P
| Alexey Pozdeev
| [mailto:alexey.pozdeev@bloomex.ca alexey.pozdeev@bloomex.ca]
| [skype:live:trollserpsky?chat live:trollserpsky]
| Argentina, Buenos-Aires
|-
| Alexey S
| Alexey Solovev
| [mailto:alexey.solovev@bloomex.ca alexey.solovev@bloomex.ca]
| [skype:live:asoloviev.?chat live:asoloviev.]
| Argentina, Buenos-Aires
|-
| Arthur
| Arthur Matveev
| [mailto:arthur.matveev@bloomex.ca arthur.matveev@bloomex.ca]
| [skype:live:arzrav?chat live:arzrav]
| Georgia, Tbilisi
|-
| Anton
| Anton Dmytrenko
| [mailto:anton.dmytrenko@bloomex.ca anton.dmytrenko@bloomex.ca]
| [skype:live:antond.dmitrenko1?chat live:antond.dmitrenko1]
| Canada, Vancouver
|}
 
==Monday==
 
{| class="wikitable" style="text-align:center;"
! CA, Ottawa !! AU, Melburn !! Phillipines !! Georgia !! colspan="3" | 1st line !! colspan="3" | 2nd line (on call)
|-
| 12am || style="background-color:#ffffed;" | 2pm || 12pm || 8am || || || || || ||
|-
| 1am || style="background-color:#ffffed;" | 3pm || 1pm || 9am || Max-M || || || || ||
|-
| 2am || 4pm || 2pm || 10am || Max-M || || Leon || || ||
|-
| 3am || 5pm || 3pm || 11am || Max-M || || Leon || || ||
|-
| 4am || 6pm || 4pm || 12pm || Max-M || || Leon || || ||
|-
| 5am || 7pm || 5pm || 1pm || Max-M || || Leon || Pavel || Edward ||
|-
| 6am || 8pm || 6pm || 2pm || Max-M || || Leon || Pavel || Edward || Arthur
|-
| 7am || 9pm || 7pm || 3pm || Max-M || || Leon || Pavel || Edward || Arthur
|-
| style="background-color:#ffffed;" | 8am || 10pm || 8pm || 4pm || Max-M || Max-A || Leon || Pavel || Edward || Arthur
|-
| style="background-color:#ffffed;" | 9am || 11pm || 9pm || 5pm || Max-M || Max-A || Leon || Pavel || Edward || Arthur
|-
| style="background-color:#ffffed;" | 10am || 12am +1day || 10pm || 6pm || Max-M || Max-A || || Pavel || Edward || Arthur
|-
| style="background-color:#ffffed;" | 11am || 1am +1day || 11pm || 7pm || || Max-A || || Pavel || Edward || Arthur
|-
| style="background-color:#ffffed;" | 12pm || 2am +1day || 12am +1day || 8pm || || Max-A || || Pavel || Edward || Arthur
|-
| style="background-color:#ffffed;" | 1pm || 3am +1day || 1am +1day || 9pm || || Max-A || || Pavel || Edward || Arthur
|-
| style="background-color:#ffffed;" | 2pm || 4am +1day || 2am +1day || 10pm || || Max-A || || Pavel || Edward || Anton
|-
|-
| style="background-color:#ffffed;" | 3pm || 5am +1day || 3am +1day || 11pm || || Max-A || || Pavel || Edward || Anton
|Pavel
|Pavel Skubakov
|[mailto:pavel@bloomex.ca pavel@bloomex.ca]
|[skype:live:pskubakov?chat Pavel Skubakov]
|Georgia, Tbilisi
|-
|-
| 4pm || 6am +1day || 4am +1day || 12am || || Alexey S || || Pavel || Edward || Anton
|Maxim M
|Maxim Malikov
|[mailto:maxim@bloomex.ca maxim@bloomex.ca]
|[skype:live:.cid.877a03b9acec68d2?chat Maxim Malikov]
|Georgia, Tbilisi
|-
|-
| 5pm || 7am +1day || 5am +1day || 1am || || Alexey S || || || || Anton
|Maxim A
|Maxim Abramov
|[mailto:maxim.abramov@bloomex.ca maxim.abramov@bloomex.ca]
|[skype:live:.cid.b05a7b94eb1bbc5e?chat Maxim Abramov]
|Georgia, Tbilisi
|-
|-
| 6pm || style="background-color:#ffffed;" | 8am +1day || 6am +1day || 2am || || Alexey S || || || || Anton
|Leon
|Leon Gugushvili
|[mailto:leon.gugushvili@bloomex.ca leon.gugushvili@bloomex.ca]
|[skype:live:.cid.c23f5340e2d765cb?chat Leon Ggushvili]
|Georgia, Tbilisi
|-
|-
| 7pm || style="background-color:#ffffed;" | 9am +1day || 7am +1day || 3am || || Alexey S || || || || Anton
|Alexey P
|Alexey Pozdeev
|[mailto:alexey.pozdeev@bloomex.ca alexey.pozdeev@bloomex.ca]
|[skype:live:trollserpsky?chat Alexey Pozdeev]
|Argentina, Buenos-Aires
|-
|-
| 8pm || style="background-color:#ffffed;" | 10am +1day || 8am +1day || 4am || || Alexey S || || || || Anton
|Alexey S
|Alexey Solovev
|[mailto:alexey.solovev@bloomex.ca alexey.solovev@bloomex.ca]
|[skype:live:asoloviev?chat Alexey Solovev]
|Argentina, Buenos-Aires
|-
|-
| 9pm || style="background-color:#ffffed;" | 11am +1day || 9am +1day || 5am || || Alexey S || || || || Anton
|Arthur
|Arthur Matveev
|[mailto:arthur.matveev@bloomex.ca arthur.matveev@bloomex.ca]
|[skype:live:arzrav?chat Arthur Matveev]
|Georgia, Tbilisi
|-
|-
| 10pm || style="background-color:#ffffed;" | 12pm +1day || 10am +1day || 6am || || Alexey S || || || ||  
|Anton
|Anton Dmytrenko
|[mailto:anton.dmytrenko@bloomex.ca anton.dmytrenko@bloomex.ca]
|[skype:antond.dmitrenko1?chat Anton Dmytrenko]
|Canada, Vancouver
|-
|-
| 11pm || style="background-color:#ffffed;" | 1pm +1day || 11am +1day || 7am || || Alexey S || || || ||
|}
|}


==Tuesday==
===1st line IT-Support Schedule===
 
{| class="wikitable sortable" style="width: 80%;"
{| class="wikitable" style="text-align:center;"
|+
! CA, Ottawa !! AU, Melburn !! Phillipines !! Georgia !! 1st line !! 2nd line (on call)
|-
|-
| 12am || style="background-color:#ffffed;" | 2pm || 12pm || 8am || Maxim-M || Pavel
| colspan="6" style="background:#ABFFAB" | '''Time calculated by time zone'''
|
| colspan="7" style="background:#9DFFCE" |'''Responsible person'''
|-
|-
| 1am || style="background-color:#ffffed;" | 3pm || 1pm || 9am || ||
|'''Ottawa'''
|-
|'''Vanc'''
| 2am || 4pm || 2pm || 10am || ||
|'''Melb'''
|-
|'''Cebu'''
| 3am || 5pm || 3pm || 11am || ||
|'''Tbilisi'''
|-
|'''Baires'''
| 4am || 6pm || 4pm || 12pm || ||
|
|-
|'''Mon'''
| 5am || 7pm || 5pm || 1pm || ||
|'''Tue'''
|-
|'''Wed'''
| 6am || 8pm || 6pm || 2pm || ||
|'''Thu'''
|-
|'''Fri'''
| 7am || 9pm || 7pm || 3pm || ||
|'''Sat'''
|-
|'''Sun'''
| style="background-color:#ffffed;" | 8am || 10pm || 8pm || 4pm || ||
|-
| style="background-color:#ffffed;" | 9am || 11pm || 9pm || 5pm || ||
|-
| style="background-color:#ffffed;" | 10am || 12am +1day || 10pm || 6pm || ||
|-
| style="background-color:#ffffed;" | 11am || 1am +1day || 11pm || 7pm || ||
|-
| style="background-color:#ffffed;" | 12pm || 2am +1day || 12am +1day || 8pm || ||
|-
| style="background-color:#ffffed;" | 1pm || 3am +1day || 1am +1day || 9pm || ||
|-
| style="background-color:#ffffed;" | 2pm || 4am +1day || 2am +1day || 10pm || ||
|-
| style="background-color:#ffffed;" | 3pm || 5am +1day || 3am +1day || 11pm || ||
|-
| 4pm || 6am +1day || 4am +1day || 12am || ||
|-
| 5pm || 7am +1day || 5am +1day || 1am || ||
|-
| 6pm || style="background-color:#ffffed;" | 8am +1day || 6am +1day || 2am || ||
|-
| 7pm || style="background-color:#ffffed;" | 9am +1day || 7am +1day || 3am || ||
|-
| 8pm || style="background-color:#ffffed;" | 10am +1day || 8am +1day || 4am || ||
|-
| 9pm || style="background-color:#ffffed;" | 11am +1day || 9am +1day || 5am || ||
|-
| 10pm || style="background-color:#ffffed;" | 12pm +1day || 10am +1day || 6am || ||
|-
| 11pm || style="background-color:#ffffed;" | 1pm +1day || 11am +1day || 7am || ||
|}
 
 
 
==Wednesday==
 
{| class="wikitable" style="text-align:center;"
! CA, Ottawa !! AU, Melburn !! Phillipines !! Georgia !! 1st line !! 2nd line (on call)
|-
| 12am || style="background-color:#ffffed;" | 2pm || 12pm || 8am || Maxim-M || Pavel
|-
| 1am || style="background-color:#ffffed;" | 3pm || 1pm || 9am || ||
|-
| 2am || 4pm || 2pm || 10am || ||
|-
| 3am || 5pm || 3pm || 11am || ||
|-
| 4am || 6pm || 4pm || 12pm || ||
|-
| 5am || 7pm || 5pm || 1pm || ||
|-
| 6am || 8pm || 6pm || 2pm || ||
|-
| 7am || 9pm || 7pm || 3pm || ||
|-
| style="background-color:#ffffed;" | 8am || 10pm || 8pm || 4pm || ||
|-
| style="background-color:#ffffed;" | 9am || 11pm || 9pm || 5pm || ||
|-
| style="background-color:#ffffed;" | 10am || 12am +1day || 10pm || 6pm || ||
|-
| style="background-color:#ffffed;" | 11am || 1am +1day || 11pm || 7pm || ||
|-
| style="background-color:#ffffed;" | 12pm || 2am +1day || 12am +1day || 8pm || ||
|-
| style="background-color:#ffffed;" | 1pm || 3am +1day || 1am +1day || 9pm || ||
|-
| style="background-color:#ffffed;" | 2pm || 4am +1day || 2am +1day || 10pm || ||
|-
| style="background-color:#ffffed;" | 3pm || 5am +1day || 3am +1day || 11pm || ||
|-
| 4pm || 6am +1day || 4am +1day || 12am || ||
|-
| 5pm || 7am +1day || 5am +1day || 1am || ||
|-
| 6pm || style="background-color:#ffffed;" | 8am +1day || 6am +1day || 2am || ||
|-
| 7pm || style="background-color:#ffffed;" | 9am +1day || 7am +1day || 3am || ||
|-
| 8pm || style="background-color:#ffffed;" | 10am +1day || 8am +1day || 4am || ||
|-
| 9pm || style="background-color:#ffffed;" | 11am +1day || 9am +1day || 5am || ||
|-
| 10pm || style="background-color:#ffffed;" | 12pm +1day || 10am +1day || 6am || ||
|-
| 11pm || style="background-color:#ffffed;" | 1pm +1day || 11am +1day || 7am || ||
|}
 
 
==Thursday==
 
 
{| class="wikitable" style="text-align:center;"
! CA, Ottawa !! AU, Melburn !! Phillipines !! Georgia !! 1st line !! 2nd line (on call)
|-
| 12am || style="background-color:#ffffed;" | 2pm || 12pm || 8am || Maxim-M || Pavel
|-
| 1am || style="background-color:#ffffed;" | 3pm || 1pm || 9am || ||
|-
| 2am || 4pm || 2pm || 10am || ||
|-
| 3am || 5pm || 3pm || 11am || ||
|-
| 4am || 6pm || 4pm || 12pm || ||
|-
| 5am || 7pm || 5pm || 1pm || ||
|-
| 6am || 8pm || 6pm || 2pm || ||
|-
| 7am || 9pm || 7pm || 3pm || ||
|-
| style="background-color:#ffffed;" | 8am || 10pm || 8pm || 4pm || ||
|-
| style="background-color:#ffffed;" | 9am || 11pm || 9pm || 5pm || ||
|-
| style="background-color:#ffffed;" | 10am || 12am +1day || 10pm || 6pm || ||
|-
| style="background-color:#ffffed;" | 11am || 1am +1day || 11pm || 7pm || ||
|-
| style="background-color:#ffffed;" | 12pm || 2am +1day || 12am +1day || 8pm || ||
|-
| style="background-color:#ffffed;" | 1pm || 3am +1day || 1am +1day || 9pm || ||
|-
| style="background-color:#ffffed;" | 2pm || 4am +1day || 2am +1day || 10pm || ||
|-
| style="background-color:#ffffed;" | 3pm || 5am +1day || 3am +1day || 11pm || ||
|-
| 4pm || 6am +1day || 4am +1day || 12am || ||
|-
| 5pm || 7am +1day || 5am +1day || 1am || ||
|-
| 6pm || style="background-color:#ffffed;" | 8am +1day || 6am +1day || 2am || ||
|-
| 7pm || style="background-color:#ffffed;" | 9am +1day || 7am +1day || 3am || ||
|-
| 8pm || style="background-color:#ffffed;" | 10am +1day || 8am +1day || 4am || ||
|-
| 9pm || style="background-color:#ffffed;" | 11am +1day || 9am +1day || 5am || ||
|-
| 10pm || style="background-color:#ffffed;" | 12pm +1day || 10am +1day || 6am || ||
|-
| 11pm || style="background-color:#ffffed;" | 1pm +1day || 11am +1day || 7am || ||
|}
 
 
 
==Friday==
 
{| class="wikitable" style="text-align:center;"
! CA, Ottawa !! AU, Melburn !! Phillipines !! Georgia !! 1st line !! 2nd line (on call)
|-
| 12am || style="background-color:#ffffed;" | 2pm || 12pm || 8am || Maxim-M || Pavel
|-
| 1am || style="background-color:#ffffed;" | 3pm || 1pm || 9am || ||
|-
| 2am || 4pm || 2pm || 10am || ||
|-
| 3am || 5pm || 3pm || 11am || ||
|-
| 4am || 6pm || 4pm || 12pm || ||
|-
| 5am || 7pm || 5pm || 1pm || ||
|-
| 6am || 8pm || 6pm || 2pm || ||
|-
| 7am || 9pm || 7pm || 3pm || ||
|-
| style="background-color:#ffffed;" | 8am || 10pm || 8pm || 4pm || ||
|-
| style="background-color:#ffffed;" | 9am || 11pm || 9pm || 5pm || ||
|-
| style="background-color:#ffffed;" | 10am || 12am +1day || 10pm || 6pm || ||
|-
| style="background-color:#ffffed;" | 11am || 1am +1day || 11pm || 7pm || ||
|-
| style="background-color:#ffffed;" | 12pm || 2am +1day || 12am +1day || 8pm || ||
|-
| style="background-color:#ffffed;" | 1pm || 3am +1day || 1am +1day || 9pm || ||
|-
| style="background-color:#ffffed;" | 2pm || 4am +1day || 2am +1day || 10pm || ||
|-
| style="background-color:#ffffed;" | 3pm || 5am +1day || 3am +1day || 11pm || ||
|-
| 4pm || 6am +1day || 4am +1day || 12am || ||
|-
| 5pm || 7am +1day || 5am +1day || 1am || ||
|-
| 6pm || style="background-color:#ffffed;" | 8am +1day || 6am +1day || 2am || ||
|-
| 7pm || style="background-color:#ffffed;" | 9am +1day || 7am +1day || 3am || ||
|-
| 8pm || style="background-color:#ffffed;" | 10am +1day || 8am +1day || 4am || ||
|-
| 9pm || style="background-color:#ffffed;" | 11am +1day || 9am +1day || 5am || ||
|-
| 10pm || style="background-color:#ffffed;" | 12pm +1day || 10am +1day || 6am || ||
|-
| 11pm || style="background-color:#ffffed;" | 1pm +1day || 11am +1day || 7am || ||
|}
 
 
==Saturday==
 
{| class="wikitable" style="text-align:center;"
! CA, Ottawa !! AU, Melburn !! Phillipines !! Georgia !! 1st line !! 2nd line (on call)
|-
| 12am || style="background-color:#ffffed;" | 2pm || 12pm || 8am || Maxim-M || Pavel
|-
| 1am || style="background-color:#ffffed;" | 3pm || 1pm || 9am || ||
|-
| 2am || 4pm || 2pm || 10am || ||
|-
| 3am || 5pm || 3pm || 11am || ||
|-
| 4am || 6pm || 4pm || 12pm || ||
|-
| 5am || 7pm || 5pm || 1pm || ||
|-
| 6am || 8pm || 6pm || 2pm || ||
|-
| 7am || 9pm || 7pm || 3pm || ||
|-
| style="background-color:#ffffed;" | 8am || 10pm || 8pm || 4pm || ||
|-
| style="background-color:#ffffed;" | 9am || 11pm || 9pm || 5pm || ||
|-
| style="background-color:#ffffed;" | 10am || 12am +1day || 10pm || 6pm || ||
|-
| style="background-color:#ffffed;" | 11am || 1am +1day || 11pm || 7pm || ||
|-
| style="background-color:#ffffed;" | 12pm || 2am +1day || 12am +1day || 8pm || ||
|-
| style="background-color:#ffffed;" | 1pm || 3am +1day || 1am +1day || 9pm || ||
|-
| style="background-color:#ffffed;" | 2pm || 4am +1day || 2am +1day || 10pm || ||
|-
| style="background-color:#ffffed;" | 3pm || 5am +1day || 3am +1day || 11pm || ||
|-
| 4pm || 6am +1day || 4am +1day || 12am || ||
|-
| 5pm || 7am +1day || 5am +1day || 1am || ||
|-
| 6pm || style="background-color:#ffffed;" | 8am +1day || 6am +1day || 2am || ||
|-
| 7pm || style="background-color:#ffffed;" | 9am +1day || 7am +1day || 3am || ||
|-
| 8pm || style="background-color:#ffffed;" | 10am +1day || 8am +1day || 4am || ||
|-
| 9pm || style="background-color:#ffffed;" | 11am +1day || 9am +1day || 5am || ||
|-
| 10pm || style="background-color:#ffffed;" | 12pm +1day || 10am +1day || 6am || ||
|-
| 11pm || style="background-color:#ffffed;" | 1pm +1day || 11am +1day || 7am || ||
|}
 
==Sunday==
 
{| class="wikitable" style="text-align:center;"
! CA, Ottawa !! AU, Melburn !! Phillipines !! Georgia !! 1st line !! 2nd line (on call)
|-
| 12am || style="background-color:#ffffed;" | 2pm || 12pm || 8am || Maxim-M || Pavel
|-
| 1am || style="background-color:#ffffed;" | 3pm || 1pm || 9am || ||
|-
| 2am || 4pm || 2pm || 10am || ||
|-
| 3am || 5pm || 3pm || 11am || ||
|-
| 4am || 6pm || 4pm || 12pm || ||
|-
| 5am || 7pm || 5pm || 1pm || ||
|-
| 6am || 8pm || 6pm || 2pm || ||
|-
| 7am || 9pm || 7pm || 3pm || ||
|-
| style="background-color:#ffffed;" | 8am || 10pm || 8pm || 4pm || ||
|-
| style="background-color:#ffffed;" | 9am || 11pm || 9pm || 5pm || ||
|-
| style="background-color:#ffffed;" | 10am || 12am +1day || 10pm || 6pm || ||
|-
| style="background-color:#ffffed;" | 11am || 1am +1day || 11pm || 7pm || ||
|-
| style="background-color:#ffffed;" | 12pm || 2am +1day || 12am +1day || 8pm || ||
|-
| style="background-color:#ffffed;" | 1pm || 3am +1day || 1am +1day || 9pm || ||
|-
| style="background-color:#ffffed;" | 2pm || 4am +1day || 2am +1day || 10pm || ||
|-
| style="background-color:#ffffed;" | 3pm || 5am +1day || 3am +1day || 11pm || ||
|-
| 4pm || 6am +1day || 4am +1day || 12am || ||
|-
| 5pm || 7am +1day || 5am +1day || 1am || ||
|-
| 6pm || style="background-color:#ffffed;" | 8am +1day || 6am +1day || 2am || ||
|-
| 7pm || style="background-color:#ffffed;" | 9am +1day || 7am +1day || 3am || ||
|-
| 8pm || style="background-color:#ffffed;" | 10am +1day || 8am +1day || 4am || ||
|-
| 9pm || style="background-color:#ffffed;" | 11am +1day || 9am +1day || 5am || ||
|-
| 10pm || style="background-color:#ffffed;" | 12pm +1day || 10am +1day || 6am || ||
|-
| 11pm || style="background-color:#ffffed;" | 1pm +1day || 11am +1day || 7am || ||
|}
 
 
 
===Test===
 
{| class="wikitable" style="text-align:center;"
! CA, Ottawa !! AU, Melburn !! Phillipines !! Georgia !! colspan="3" | 1st line !! colspan="3" | 2nd line (on call)
|-
|-
| 12am || style="background-color:#ffffed;" | 2pm || 12pm || 8am || || || || || ||  
|12:00 AM
|9:00 PM
| style="background:BlanchedAlmond" | '''2:00 PM'''
|12:00 PM
|8:00 AM
|1:00 AM
|
| style="background:BlanchedAlmond" | '''Maxim A'''
| style="background:BlanchedAlmond" | '''Maxim A'''
| style="background:BlanchedAlmond" | '''Maxim A'''
| style="background:BlanchedAlmond" | '''Maxim A'''
| style="background:BlanchedAlmond" | '''Maxim A'''
|'''Maxim A'''
|'''Maxim A'''
|-
|-
| 1am || style="background-color:#ffffed;" | 3pm || 1pm || 9am || Max-M || || || || ||  
|1:00 AM
|10:00 PM
| style="background:BlanchedAlmond" | '''3:00 PM'''
|1:00 PM
|9:00 AM
|2:00 AM
|
| style="background:BlanchedAlmond" | '''Maxim A'''
| style="background:BlanchedAlmond" | '''Maxim A'''
| style="background:BlanchedAlmond" | '''Maxim A'''
| style="background:BlanchedAlmond" | '''Maxim A'''
| style="background:BlanchedAlmond" | '''Maxim A'''
|'''Maxim A'''
|'''Maxim A'''
|-
|-
| 2am || 4pm || 2pm || 10am || Max-M || || Leon || || ||  
|2:00 AM
|11:00 PM
|4:00 PM
|2:00 PM
|10:00 AM
|3:00 AM
|
|Maxim A
|Maxim A
|Maxim A
|Maxim A
|'''Maxim A'''
|'''Maxim A'''
|'''Maxim A'''
|-
|-
| 3am || 5pm || 3pm || 11am || Max-M || || Leon || || ||  
|3:00 AM
|12:00 AM
|5:00 PM
|3:00 PM
|11:00 AM
|4:00 AM
|
|Maxim A
|Maxim A
|Maxim A
|Maxim A
|'''Maxim A'''
|'''Maxim A'''
|'''Maxim A'''
|-
|-
| 4am || 6pm || 4pm || 12pm || Max-M || || Leon || || ||  
|4:00 AM
|1:00 AM
|6:00 PM
|4:00 PM
|12:00 PM
|5:00 AM
|
|Maxim A
|Maxim A
|Maxim A
|Maxim A
|'''Maxim A'''
|'''Maxim A'''
|'''Maxim A'''
|-
|-
| 5am || 7pm || 5pm || 1pm || Max-M || || Leon || Pavel || Edward ||  
|5:00 AM
|2:00 AM
|7:00 PM
|5:00 PM
|1:00 PM
|6:00 AM
|
|Maxim A
|Maxim A
|Maxim A
|Maxim A
|'''Maxim A'''
|'''Maxim A'''
|'''Maxim A'''
|-
|-
| 6am || 8pm || 6pm || 2pm || Max-M || || Leon || Pavel || Edward || Arthur
|6:00 AM
|3:00 AM
|8:00 PM
|6:00 PM
|2:00 PM
|7:00 AM
|
|Maxim A
|Maxim A
|Maxim A
|Maxim A
|'''Maxim A'''
|'''Maxim A'''
|'''Maxim A'''
|-
|-
| 7am || 9pm || 7pm || 3pm || Max-M || || Leon || Pavel || Edward || Arthur
|7:00 AM
|4:00 AM
|9:00 PM
|7:00 PM
|3:00 PM
|8:00 AM
|
|Maxim A
|Maxim A
|Maxim A
|Maxim A
|'''Maxim A'''
|'''Maxim A'''
|'''Maxim A'''
|-
|-
| style="background-color:#ffffed;" | 8am || 10pm || 8pm || 4pm || Max-M || Max-A || Leon || Pavel || Edward || Arthur
| style="background:BlanchedAlmond" | '''8:00 AM'''
|5:00 AM
|10:00 PM
|8:00 PM
|4:00 PM
|9:00 AM
|
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Alexey S'''
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Slava L'''
|
|Slava L
|-
|-
| style="background-color:#ffffed;" | 9am || 11pm || 9pm || 5pm || Max-M || Max-A || Leon || Pavel || Edward || Arthur
| style="background:BlanchedAlmond" | '''9:00 AM'''
|6:00 AM
|11:00 PM
|9:00 PM
|5:00 PM
|10:00 AM
|
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Alexey S'''
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Slava L'''
|
|Slava L
|-
|-
| style="background-color:#ffffed;" | 10am || 12am +1day || 10pm || 6pm || Max-M || Max-A || || Pavel || Edward || Arthur
| style="background:BlanchedAlmond" | '''10:00 AM'''
|7:00 AM
|12:00 AM
|10:00 PM
|6:00 PM
|11:00 AM
|
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Alexey S'''
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Slava L'''
|
|Slava L
|-
|-
| style="background-color:#ffffed;" | 11am || 1am +1day || 11pm || 7pm || || Max-A || || Pavel || Edward || Arthur
| style="background:BlanchedAlmond" | '''11:00 AM'''
|8:00 AM
|1:00 AM
|11:00 PM
|7:00 PM
|12:00 PM
|
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Alexey S'''
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Slava L'''
|
|Slava L
|-
|-
| style="background-color:#ffffed;" | 12pm || 2am +1day || 12am +1day || 8pm || || Max-A || || Pavel || Edward || Arthur
| style="background:BlanchedAlmond" | '''12:00 PM'''
|9:00 AM
|2:00 AM
|12:00 AM
|8:00 PM
|1:00 PM
|
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Alexey S'''
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Slava L'''
|
|Slava L
|-
|-
| style="background-color:#ffffed;" | 1pm || 3am +1day || 1am +1day || 9pm || || Max-A || || Pavel || Edward || Arthur
| style="background:BlanchedAlmond" | '''1:00 PM'''
|10:00 AM
|3:00 AM
|1:00 AM
|9:00 PM
|2:00 PM
|
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Alexey S'''
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Slava L'''
|
|Slava L
|-
|-
| style="background-color:#ffffed;" | 2pm || 4am +1day || 2am +1day || 10pm || || Max-A || || Pavel || Edward ||  
| style="background:BlanchedAlmond" | '''2:00 PM'''
|11:00 AM
|4:00 AM
|2:00 AM
|10:00 PM
|3:00 PM
|
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Alexey S'''
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Slava L'''
|
|Slava L
|-
|-
| style="background-color:#ffffed;" | 3pm || 5am +1day || 3am +1day || 11pm || || Max-A || || Pavel || Edward ||  
| style="background:BlanchedAlmond" | '''3:00 PM'''
|12:00 PM
|5:00 AM
|3:00 AM
|11:00 PM
|4:00 PM
|
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Alexey S'''
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Slava L'''
| style="background:BlanchedAlmond" | '''Slava L'''
|
|Slava L
|-
|-
| 4pm || 6am +1day || 4am +1day || 12am || || Alexey S || || Pavel || Edward ||
|4:00 PM
|1:00 PM
|6:00 AM
|4:00 AM
|12:00 AM
|5:00 PM
|
|Alexey S
|Alexey P
|Alexey S
|Alexey P
|Alexey P
|Alexey P
|Alexey S
|-
|-
| 5pm || 7am +1day || 5am +1day || 1am || || Alexey S || || || ||
|5:00 PM
|2:00 PM
|7:00 AM
|5:00 AM
|1:00 AM
|6:00 PM
|
|Alexey S
|Alexey P
|Alexey S
|Alexey P
|Alexey P
|Alexey P
|Alexey S
|-
|-
| 6pm || style="background-color:#ffffed;" | 8am +1day || 6am +1day || 2am || || Alexey S || || || ||  
|6:00 PM
|3:00 PM
| style="background:BlanchedAlmond" | '''8:00 AM'''
|6:00 AM
|2:00 AM
|7:00 PM
|
| style="background:BlanchedAlmond" | '''Alexey S'''
| style="background:BlanchedAlmond" | '''Alexey P'''
| style="background:BlanchedAlmond" | '''Alexey S'''
| style="background:BlanchedAlmond" | '''Alexey P'''
|Alexey P
|Alexey P
| style="background:BlanchedAlmond" | '''Alexey S'''
|-
|-
| 7pm || style="background-color:#ffffed;" | 9am +1day || 7am +1day || 3am || || Alexey S || || || ||  
|7:00 PM
|4:00 PM
| style="background:BlanchedAlmond" | '''9:00 AM'''
|7:00 AM
|3:00 AM
|8:00 PM
|
| style="background:BlanchedAlmond" | '''Alexey S'''
| style="background:BlanchedAlmond" | '''Alexey P'''
| style="background:BlanchedAlmond" | '''Alexey S'''
| style="background:BlanchedAlmond" | '''Alexey P'''
|Alexey P
|Alexey P
| style="background:BlanchedAlmond" | '''Alexey S'''
|-
|-
| 8pm || style="background-color:#ffffed;" | 10am +1day || 8am +1day || 4am || || Alexey S || || || ||  
|8:00 PM
|5:00 PM
| style="background:BlanchedAlmond" | '''10:00 AM'''
|8:00 AM
|4:00 AM
|9:00 PM
|
| style="background:BlanchedAlmond" | '''Alexey S'''
| style="background:BlanchedAlmond" | '''Alexey P'''
| style="background:BlanchedAlmond" | '''Alexey S'''
| style="background:BlanchedAlmond" | '''Alexey P'''
|Alexey P
|Alexey P
| style="background:BlanchedAlmond" | '''Alexey S'''
|-
|-
| 9pm || style="background-color:#ffffed;" | 11am +1day || 9am +1day || 5am || || Alexey S || || || ||  
|9:00 PM
|6:00 PM
| style="background:BlanchedAlmond" | '''11:00 AM'''
|9:00 AM
|5:00 AM
|10:00 PM
|
| style="background:BlanchedAlmond" | '''Alexey S'''
| style="background:BlanchedAlmond" | '''Alexey P'''
| style="background:BlanchedAlmond" | '''Alexey S'''
| style="background:BlanchedAlmond" | '''Alexey P'''
|Alexey P
|Alexey P
| style="background:BlanchedAlmond" | '''Alexey S'''
|-
|-
| 10pm || style="background-color:#ffffed;" | 12pm +1day || 10am +1day || 6am || || Alexey S || || || ||  
|10:00 PM
|7:00 PM
| style="background:BlanchedAlmond" | '''12:00 PM'''
|10:00 AM
|6:00 AM
|11:00 PM
|
| style="background:BlanchedAlmond" | '''Alexey S'''
| style="background:BlanchedAlmond" | '''Alexey P'''
| style="background:BlanchedAlmond" | '''Alexey S'''
| style="background:BlanchedAlmond" | '''Alexey P'''
|Alexey P
|Alexey P
| style="background:BlanchedAlmond" | '''Alexey S'''
|-
|-
| 11pm || style="background-color:#ffffed;" | 1pm +1day || 11am +1day || 7am || || Alexey S || || || ||  
|11:00 PM
|8:00 PM
| style="background:BlanchedAlmond" | '''1:00 PM'''
|11:00 AM
|7:00 AM
|12:00 AM
|
| style="background:BlanchedAlmond" | '''Alexey S'''
| style="background:BlanchedAlmond" | '''Alexey P'''
| style="background:BlanchedAlmond" | '''Alexey S'''
| style="background:BlanchedAlmond" | '''Alexey P'''
|Alexey P
|Alexey P
| style="background:BlanchedAlmond" | '''Alexey S'''
|}
|}

Latest revision as of 19:43, 7 December 2023

Contacts

Short Full Name email Skype link Location
Pavel Pavel Skubakov pavel@bloomex.ca Pavel Skubakov Georgia, Tbilisi
Maxim M Maxim Malikov maxim@bloomex.ca Maxim Malikov Georgia, Tbilisi
Maxim A Maxim Abramov maxim.abramov@bloomex.ca Maxim Abramov Georgia, Tbilisi
Leon Leon Gugushvili leon.gugushvili@bloomex.ca Leon Ggushvili Georgia, Tbilisi
Alexey P Alexey Pozdeev alexey.pozdeev@bloomex.ca Alexey Pozdeev Argentina, Buenos-Aires
Alexey S Alexey Solovev alexey.solovev@bloomex.ca Alexey Solovev Argentina, Buenos-Aires
Arthur Arthur Matveev arthur.matveev@bloomex.ca Arthur Matveev Georgia, Tbilisi
Anton Anton Dmytrenko anton.dmytrenko@bloomex.ca Anton Dmytrenko Canada, Vancouver

1st line IT-Support Schedule

Time calculated by time zone Responsible person
Ottawa Vanc Melb Cebu Tbilisi Baires Mon Tue Wed Thu Fri Sat Sun
12:00 AM 9:00 PM 2:00 PM 12:00 PM 8:00 AM 1:00 AM Maxim A Maxim A Maxim A Maxim A Maxim A Maxim A Maxim A
1:00 AM 10:00 PM 3:00 PM 1:00 PM 9:00 AM 2:00 AM Maxim A Maxim A Maxim A Maxim A Maxim A Maxim A Maxim A
2:00 AM 11:00 PM 4:00 PM 2:00 PM 10:00 AM 3:00 AM Maxim A Maxim A Maxim A Maxim A Maxim A Maxim A Maxim A
3:00 AM 12:00 AM 5:00 PM 3:00 PM 11:00 AM 4:00 AM Maxim A Maxim A Maxim A Maxim A Maxim A Maxim A Maxim A
4:00 AM 1:00 AM 6:00 PM 4:00 PM 12:00 PM 5:00 AM Maxim A Maxim A Maxim A Maxim A Maxim A Maxim A Maxim A
5:00 AM 2:00 AM 7:00 PM 5:00 PM 1:00 PM 6:00 AM Maxim A Maxim A Maxim A Maxim A Maxim A Maxim A Maxim A
6:00 AM 3:00 AM 8:00 PM 6:00 PM 2:00 PM 7:00 AM Maxim A Maxim A Maxim A Maxim A Maxim A Maxim A Maxim A
7:00 AM 4:00 AM 9:00 PM 7:00 PM 3:00 PM 8:00 AM Maxim A Maxim A Maxim A Maxim A Maxim A Maxim A Maxim A
8:00 AM 5:00 AM 10:00 PM 8:00 PM 4:00 PM 9:00 AM Slava L Alexey S Slava L Slava L Slava L Slava L
9:00 AM 6:00 AM 11:00 PM 9:00 PM 5:00 PM 10:00 AM Slava L Alexey S Slava L Slava L Slava L Slava L
10:00 AM 7:00 AM 12:00 AM 10:00 PM 6:00 PM 11:00 AM Slava L Alexey S Slava L Slava L Slava L Slava L
11:00 AM 8:00 AM 1:00 AM 11:00 PM 7:00 PM 12:00 PM Slava L Alexey S Slava L Slava L Slava L Slava L
12:00 PM 9:00 AM 2:00 AM 12:00 AM 8:00 PM 1:00 PM Slava L Alexey S Slava L Slava L Slava L Slava L
1:00 PM 10:00 AM 3:00 AM 1:00 AM 9:00 PM 2:00 PM Slava L Alexey S Slava L Slava L Slava L Slava L
2:00 PM 11:00 AM 4:00 AM 2:00 AM 10:00 PM 3:00 PM Slava L Alexey S Slava L Slava L Slava L Slava L
3:00 PM 12:00 PM 5:00 AM 3:00 AM 11:00 PM 4:00 PM Slava L Alexey S Slava L Slava L Slava L Slava L
4:00 PM 1:00 PM 6:00 AM 4:00 AM 12:00 AM 5:00 PM Alexey S Alexey P Alexey S Alexey P Alexey P Alexey P Alexey S
5:00 PM 2:00 PM 7:00 AM 5:00 AM 1:00 AM 6:00 PM Alexey S Alexey P Alexey S Alexey P Alexey P Alexey P Alexey S
6:00 PM 3:00 PM 8:00 AM 6:00 AM 2:00 AM 7:00 PM Alexey S Alexey P Alexey S Alexey P Alexey P Alexey P Alexey S
7:00 PM 4:00 PM 9:00 AM 7:00 AM 3:00 AM 8:00 PM Alexey S Alexey P Alexey S Alexey P Alexey P Alexey P Alexey S
8:00 PM 5:00 PM 10:00 AM 8:00 AM 4:00 AM 9:00 PM Alexey S Alexey P Alexey S Alexey P Alexey P Alexey P Alexey S
9:00 PM 6:00 PM 11:00 AM 9:00 AM 5:00 AM 10:00 PM Alexey S Alexey P Alexey S Alexey P Alexey P Alexey P Alexey S
10:00 PM 7:00 PM 12:00 PM 10:00 AM 6:00 AM 11:00 PM Alexey S Alexey P Alexey S Alexey P Alexey P Alexey P Alexey S
11:00 PM 8:00 PM 1:00 PM 11:00 AM 7:00 AM 12:00 AM Alexey S Alexey P Alexey S Alexey P Alexey P Alexey P Alexey S
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