Schedule of 24/7 It-Support: Difference between revisions
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No edit summary Tag: Manual revert |
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{| class="wikitable sortable" style="width: 110%;" | {| class="wikitable sortable" style="width: 110%;" | ||
|+ | |+ | ||
! colspan="17" |1st line IT-Support Schedule | |||
|- | |- | ||
! colspan="6" |Time calculated by time zone | |||
! colspan="9" |Shift schedule | |||
! | |||
! | |||
|- | |- | ||
!Ottawa | |||
!Vanc | |||
!Melb | |||
!Cebu | |||
!Tbilisi | |||
!Baires | |||
! colspan="2" |Mon | |||
! colspan="2" |Tue | |||
! colspan="2" |Wed | |||
! colspan="2" |Thu | |||
!Fri | |||
!Sat | |||
!Sun | |||
|- | |- | ||
|12:00 AM | |12:00 AM | ||
|9:00 PM | |9:00 PM | ||
|2:00 PM | |'''2:00 PM''' | ||
|12:00 PM | |12:00 PM | ||
|8:00 AM | |8:00 AM | ||
|1:00 AM | |1:00 AM | ||
| | | | ||
|Leon | |'''Leon''' | ||
| | | | ||
|Leon | |'''Leon''' | ||
| | | | ||
|Maxim-M | |Maxim-M | ||
| Line 101: | Line 101: | ||
|1:00 AM | |1:00 AM | ||
|10:00 PM | |10:00 PM | ||
|3:00 PM | |'''3:00 PM''' | ||
|1:00 PM | |1:00 PM | ||
|9:00 AM | |9:00 AM | ||
|2:00 AM | |2:00 AM | ||
| | | | ||
|Leon | |'''Leon''' | ||
| | | | ||
|Leon | |'''Leon''' | ||
| | | | ||
|Maxim-M | |Maxim-M | ||
| Line 225: | Line 225: | ||
|Leon | |Leon | ||
|- | |- | ||
|8:00 AM | |'''8:00 AM''' | ||
|5:00 AM | |5:00 AM | ||
|10:00 PM | |10:00 PM | ||
| Line 232: | Line 232: | ||
|9:00 AM | |9:00 AM | ||
|Maxim M | |Maxim M | ||
|Maxim A | |'''Maxim A''' | ||
|Maxim M | |Maxim M | ||
|Maxim A | |Maxim A | ||
| Line 243: | Line 243: | ||
|Maxim-A | |Maxim-A | ||
|- | |- | ||
|9:00 AM | |'''9:00 AM''' | ||
|6:00 AM | |6:00 AM | ||
|11:00 PM | |11:00 PM | ||
| Line 250: | Line 250: | ||
|10:00 AM | |10:00 AM | ||
|Maxim M | |Maxim M | ||
|Maxim A | |'''Maxim A''' | ||
|Maxim M | |Maxim M | ||
|Maxim A | |Maxim A | ||
| Line 261: | Line 261: | ||
|Maxim-A | |Maxim-A | ||
|- | |- | ||
|10:00 AM | |'''10:00 AM''' | ||
|7:00 AM | |7:00 AM | ||
|12:00 AM | |12:00 AM | ||
| Line 268: | Line 268: | ||
|11:00 AM | |11:00 AM | ||
|Maxim M | |Maxim M | ||
|Maxim A | |'''Maxim A''' | ||
|Maxim M | |Maxim M | ||
|Maxim A | |Maxim A | ||
| Line 279: | Line 279: | ||
|Maxim-A | |Maxim-A | ||
|- | |- | ||
|11:00 AM | |'''11:00 AM''' | ||
|8:00 AM | |8:00 AM | ||
|1:00 AM | |1:00 AM | ||
| Line 286: | Line 286: | ||
|12:00 PM | |12:00 PM | ||
|Maxim M | |Maxim M | ||
|Maxim A | |'''Maxim A''' | ||
|Maxim M | |Maxim M | ||
|Maxim A | |Maxim A | ||
| Line 297: | Line 297: | ||
|Maxim-A | |Maxim-A | ||
|- | |- | ||
|12:00 PM | |'''12:00 PM''' | ||
|9:00 AM | |9:00 AM | ||
|2:00 AM | |2:00 AM | ||
| Line 304: | Line 304: | ||
|1:00 PM | |1:00 PM | ||
| | | | ||
|Maxim A | |'''Maxim A''' | ||
| | | | ||
|Maxim A | |Maxim A | ||
| Line 315: | Line 315: | ||
|Maxim-A | |Maxim-A | ||
|- | |- | ||
|1:00 PM | |'''1:00 PM''' | ||
|10:00 AM | |10:00 AM | ||
|3:00 AM | |3:00 AM | ||
| Line 322: | Line 322: | ||
|2:00 PM | |2:00 PM | ||
| | | | ||
|Maxim A | |'''Maxim A''' | ||
| | | | ||
|Maxim A | |Maxim A | ||
| Line 333: | Line 333: | ||
|Maxim-A | |Maxim-A | ||
|- | |- | ||
|2:00 PM | |'''2:00 PM''' | ||
|11:00 AM | |11:00 AM | ||
|4:00 AM | |4:00 AM | ||
| Line 340: | Line 340: | ||
|3:00 PM | |3:00 PM | ||
| | | | ||
|Maxim A | |'''Maxim A''' | ||
| | | | ||
|Maxim A | |Maxim A | ||
| Line 351: | Line 351: | ||
|Maxim-A | |Maxim-A | ||
|- | |- | ||
|3:00 PM | |'''3:00 PM''' | ||
|12:00 PM | |12:00 PM | ||
|5:00 AM | |5:00 AM | ||
| Line 358: | Line 358: | ||
|4:00 PM | |4:00 PM | ||
| | | | ||
|Maxim A | |'''Maxim A''' | ||
| | | | ||
|Maxim A | |Maxim A | ||
| Line 407: | Line 407: | ||
|6:00 PM | |6:00 PM | ||
|3:00 PM | |3:00 PM | ||
|8:00 AM | |'''8:00 AM''' | ||
|6:00 AM | |6:00 AM | ||
|2:00 AM | |2:00 AM | ||
|7:00 PM | |7:00 PM | ||
| | | | ||
|Alexey S | |'''Alexey S''' | ||
|Alexey P | |Alexey P | ||
|Alexey S | |Alexey S | ||
| Line 425: | Line 425: | ||
|7:00 PM | |7:00 PM | ||
|4:00 PM | |4:00 PM | ||
|9:00 AM | |'''9:00 AM''' | ||
|7:00 AM | |7:00 AM | ||
|3:00 AM | |3:00 AM | ||
|8:00 PM | |8:00 PM | ||
| | | | ||
|Alexey S | |'''Alexey S''' | ||
|Alexey P | |Alexey P | ||
|Alexey S | |Alexey S | ||
| Line 443: | Line 443: | ||
|8:00 PM | |8:00 PM | ||
|5:00 PM | |5:00 PM | ||
|10:00 AM | |'''10:00 AM''' | ||
|8:00 AM | |8:00 AM | ||
|4:00 AM | |4:00 AM | ||
|9:00 PM | |9:00 PM | ||
| | | | ||
|Alexey S | |'''Alexey S''' | ||
|Alexey P | |Alexey P | ||
|Alexey S | |Alexey S | ||
| Line 461: | Line 461: | ||
|9:00 PM | |9:00 PM | ||
|6:00 PM | |6:00 PM | ||
|11:00 AM | |'''11:00 AM''' | ||
|9:00 AM | |9:00 AM | ||
|5:00 AM | |5:00 AM | ||
|10:00 PM | |10:00 PM | ||
| | | | ||
|Alexey S | |'''Alexey S''' | ||
|Alexey P | |Alexey P | ||
|Alexey S | |Alexey S | ||
| Line 479: | Line 479: | ||
|10:00 PM | |10:00 PM | ||
|7:00 PM | |7:00 PM | ||
|12:00 PM | |'''12:00 PM''' | ||
|10:00 AM | |10:00 AM | ||
|6:00 AM | |6:00 AM | ||
|11:00 PM | |11:00 PM | ||
| | | | ||
|Alexey S | |'''Alexey S''' | ||
|Alexey P | |Alexey P | ||
|Alexey S | |Alexey S | ||
| Line 497: | Line 497: | ||
|11:00 PM | |11:00 PM | ||
|8:00 PM | |8:00 PM | ||
|1:00 PM | |'''1:00 PM''' | ||
|11:00 AM | |11:00 AM | ||
|7:00 AM | |7:00 AM | ||
|12:00 AM | |12:00 AM | ||
| | | | ||
|Alexey S | |'''Alexey S''' | ||
|Alexey P | |Alexey P | ||
|Alexey S | |Alexey S | ||
Revision as of 15:27, 12 September 2023
| Short | Full Name | Skype link | Location | |
|---|---|---|---|---|
| Pavel | Pavel Skubakov | pavel@bloomex.ca | Pavel Skubakov | Georgia, Tbilisi |
| Maxim M | Maxim Malikov | maxim@bloomex.ca | Maxim Malikov | Georgia, Tbilisi |
| Maxim A | Maxim Abramov | maxim.abramov@bloomex.ca | Maxim Abramov | Georgia, Tbilisi |
| Leon | Leon Gugushvili | leon.gugushvili@bloomex.ca | Leon Ggushvili | Georgia, Tbilisi |
| Alexey P | Alexey Pozdeev | alexey.pozdeev@bloomex.ca | Alexey Pozdeev | Argentina, Buenos-Aires |
| Alexey S | Alexey Solovev | alexey.solovev@bloomex.ca | Alexey Solovev | Argentina, Buenos-Aires |
| Arthur | Arthur Matveev | arthur.matveev@bloomex.ca | Arthur Matveev | Georgia, Tbilisi |
| Anton | Anton Dmytrenko | anton.dmytrenko@bloomex.ca | Anton Dmytrenko | Canada, Vancouver |
| 1st line IT-Support Schedule | ||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Time calculated by time zone | Shift schedule | |||||||||||||||
| Ottawa | Vanc | Melb | Cebu | Tbilisi | Baires | Mon | Tue | Wed | Thu | Fri | Sat | Sun | ||||
| 12:00 AM | 9:00 PM | 2:00 PM | 12:00 PM | 8:00 AM | 1:00 AM | Leon | Leon | Maxim-M | Maxim-M | Leon | Maxim-A | Leon | ||||
| 1:00 AM | 10:00 PM | 3:00 PM | 1:00 PM | 9:00 AM | 2:00 AM | Leon | Leon | Maxim-M | Maxim-M | Leon | Maxim-A | Leon | ||||
| 2:00 AM | 11:00 PM | 4:00 PM | 2:00 PM | 10:00 AM | 3:00 AM | Leon | Leon | Maxim-M | Maxim-M | Leon | Maxim-A | Leon | ||||
| 3:00 AM | 12:00 AM | 5:00 PM | 3:00 PM | 11:00 AM | 4:00 AM | Maxim M | Leon | Maxim M | Leon | Maxim-M | Maxim-M | Leon | Maxim-A | Leon | ||
| 4:00 AM | 1:00 AM | 6:00 PM | 4:00 PM | 12:00 PM | 5:00 AM | Maxim M | Leon | Maxim M | Leon | Maxim-M | Maxim-M | Leon | Maxim-A | Leon | ||
| 5:00 AM | 2:00 AM | 7:00 PM | 5:00 PM | 1:00 PM | 6:00 AM | Maxim M | Leon | Maxim M | Leon | Maxim-M | Maxim-M | Leon | Maxim-A | Leon | ||
| 6:00 AM | 3:00 AM | 8:00 PM | 6:00 PM | 2:00 PM | 7:00 AM | Maxim M | Leon | Maxim M | Leon | Maxim-M | Maxim-M | Leon | Maxim-A | Leon | ||
| 7:00 AM | 4:00 AM | 9:00 PM | 7:00 PM | 3:00 PM | 8:00 AM | Maxim M | Leon | Maxim M | Leon | Maxim-M | Maxim-M | Leon | Maxim-A | Leon | ||
| 8:00 AM | 5:00 AM | 10:00 PM | 8:00 PM | 4:00 PM | 9:00 AM | Maxim M | Maxim A | Maxim M | Maxim A | Maxim A | Leon | Maxim-M | Maxim-M | Maxim-A | ||
| 9:00 AM | 6:00 AM | 11:00 PM | 9:00 PM | 5:00 PM | 10:00 AM | Maxim M | Maxim A | Maxim M | Maxim A | Maxim A | Leon | Maxim-M | Maxim-M | Maxim-A | ||
| 10:00 AM | 7:00 AM | 12:00 AM | 10:00 PM | 6:00 PM | 11:00 AM | Maxim M | Maxim A | Maxim M | Maxim A | Maxim A | Leon | Maxim-M | Maxim-M | Maxim-A | ||
| 11:00 AM | 8:00 AM | 1:00 AM | 11:00 PM | 7:00 PM | 12:00 PM | Maxim M | Maxim A | Maxim M | Maxim A | Maxim A | Leon | Maxim-M | Maxim-M | Maxim-A | ||
| 12:00 PM | 9:00 AM | 2:00 AM | 12:00 AM | 8:00 PM | 1:00 PM | Maxim A | Maxim A | Maxim A | Leon | Maxim-M | Maxim-M | Maxim-A | ||||
| 1:00 PM | 10:00 AM | 3:00 AM | 1:00 AM | 9:00 PM | 2:00 PM | Maxim A | Maxim A | Maxim A | Leon | Maxim-M | Maxim-M | Maxim-A | ||||
| 2:00 PM | 11:00 AM | 4:00 AM | 2:00 AM | 10:00 PM | 3:00 PM | Maxim A | Maxim A | Maxim A | Leon | Maxim-M | Maxim-M | Maxim-A | ||||
| 3:00 PM | 12:00 PM | 5:00 AM | 3:00 AM | 11:00 PM | 4:00 PM | Maxim A | Maxim A | Maxim A | Leon | Maxim-M | Maxim-M | Maxim-A | ||||
| 4:00 PM | 1:00 PM | 6:00 AM | 4:00 AM | 12:00 AM | 5:00 PM | Alexey S | Alexey P | Alexey S | Alexey P | Alexey S | Alexey S | Alexey P | Alexey P | Alexey P | Alexey S | |
| 5:00 PM | 2:00 PM | 7:00 AM | 5:00 AM | 1:00 AM | 6:00 PM | Alexey S | Alexey P | Alexey S | Alexey P | Alexey S | Alexey S | Alexey P | Alexey P | Alexey P | Alexey S | |
| 6:00 PM | 3:00 PM | 8:00 AM | 6:00 AM | 2:00 AM | 7:00 PM | Alexey S | Alexey P | Alexey S | Alexey P | Alexey S | Alexey S | Alexey P | Alexey P | Alexey P | Alexey S | |
| 7:00 PM | 4:00 PM | 9:00 AM | 7:00 AM | 3:00 AM | 8:00 PM | Alexey S | Alexey P | Alexey S | Alexey P | Alexey S | Alexey S | Alexey P | Alexey P | Alexey P | Alexey S | |
| 8:00 PM | 5:00 PM | 10:00 AM | 8:00 AM | 4:00 AM | 9:00 PM | Alexey S | Alexey P | Alexey S | Alexey P | Alexey S | Alexey S | Alexey P | Alexey P | Alexey P | Alexey S | |
| 9:00 PM | 6:00 PM | 11:00 AM | 9:00 AM | 5:00 AM | 10:00 PM | Alexey S | Alexey P | Alexey S | Alexey P | Alexey S | Alexey S | Alexey P | Alexey P | Alexey P | Alexey S | |
| 10:00 PM | 7:00 PM | 12:00 PM | 10:00 AM | 6:00 AM | 11:00 PM | Alexey S | Alexey P | Alexey S | Alexey P | Alexey S | Alexey S | Alexey P | Alexey P | Alexey P | Alexey S | |
| 11:00 PM | 8:00 PM | 1:00 PM | 11:00 AM | 7:00 AM | 12:00 AM | Alexey S | Alexey P | Alexey S | Alexey P | Alexey S | Alexey S | Alexey P | Alexey P | Alexey P | Alexey S | |