Phone system issues: Difference between revisions

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https://adminwiki.necs.ca/index.php/Working_with_telephony For Admins
https://adminwiki.necs.ca/index.php/Working_with_telephony For Admins
# Line is off
#* There's no dial tone on the IP phone network.
#
#* The IP phone network cannot receive or make calls from their systems.
#* The IP network has a distorted reception on calls.
#* The IP network is suffering from jittering or voice delays on calls.
#* The IP network is suffering from one way calls (whereas only one party can hear another individual).
#* The IP network is suffering from call dropouts.
#* Echo
#* Device not ringing
#* Inability to transfer calls
#* Caller ID showing the wrong store

Revision as of 19:24, 8 November 2023

https://adminwiki.necs.ca/index.php/Working_with_telephony For Admins

    • There's no dial tone on the IP phone network.
    • The IP phone network cannot receive or make calls from their systems.
    • The IP network has a distorted reception on calls.
    • The IP network is suffering from jittering or voice delays on calls.
    • The IP network is suffering from one way calls (whereas only one party can hear another individual).
    • The IP network is suffering from call dropouts.
    • Echo
    • Device not ringing
    • Inability to transfer calls
    • Caller ID showing the wrong store