Instructions for substitution

Location

1. Go to https://adm.bloomex.ca/administrator

2. Click on the "Manage Order" section

3. Open order detail info

4. Click on the "Edit order" button

Substitution for Product

1. For Minor product changes, click on the “Minor” button

After clicking on the “Minor” button for product, the following happens:

- Order status changes to Investigation

- A record of accepted changes is displayed in the order history

- Minor substitution buttons for ingredients of this product become inactive

- The “Minor” button is highlighted in blue

Substitution for Ingredient Flower

1. Minor and Major has the same functionality

2. Click on the Minor Substitution for Ingredient flower

In the opened window you could see:

- Search field to find the replacement flower you need

- The “Custom” button to create your own flower if it was not found in the list. ( note that a flower added via the Custom button will not be added to the general list of flowers to select).

- The total list of Flowers is divided into 2 lists in alphabetical order First most used flowers for possible replacement Second less used flowers for possible replacement

- A list of colors for the flower of your choice

3. Find the flower you want by typing “ Lily” in the search box for example

4. Select the Lily Flower and the color Purple for an example and Click on the "Confirm" button

After clicking on the “Confirm” button , the following happens:

- Order status changes to Investigation

- A record of accepted changes is displayed in the order history

- The “Minor” button is highlighted in blue

- On the ingredient where you made the substitution it says in () what you changed it to

Substitution for Ingredient Item

1. Minor and Major has the same functionality

2. Click on the Major Substitution for Ingredient item

In the opened window you could see:

- Search field to find the replacement item you need

- The “Custom” button to create your own item if it was not found in the list. ( note that a flower added via the Custom button will not be added to the general list of flowers to select)

- Examples of items

3. Click on the "Custom" button and in the new field, enter the name of the item

4. Click on the "Confirm" button

After clicking on the “Confirm” button , the following happens:

- Order status changes to Investigation

- A record of accepted changes is displayed in the order history

- The “Major” button is highlighted in blue

- On the ingredient where you made the substitution it says in () what you changed it to

Cancel Substitution for Ingredients or Product

1. Click on the “Minor” button for Ingredient or Product again

2. In the opened window, confirm your actions

After clicking on the “Save” button for Cancel Substitution, the following happens:

- The order remains in Investigation status

- A record of accepted changes is displayed in the order history

- The “Minor” button is not highlighted in blue

- The record on the ingredient where you canceled is gone.