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• 18:52, 26 May 2023 Sergey Ershov talk contribs created page Substitution Policy (Created page with "Due to our order volume fluctuation, we reserve the right to substitute with similar product of equal or greater value. However, product substitution is very unlikely since the vast majority of our orders are produced at our own production facility. Our substitution rate last year was 1.5%. The following rules for substitution will apply: • Flowers: In arrangements of assorted flowers, the colours shown online will be used if at all possible, even if this means s...")