How to create a ticket to receive mail and access rights to systems

1. Go to http://tasks.bloomex.ca/redmine

2. Select "Projects" tab

3. Select “Issues” tab

4. Click on “New issue” button

5. Fill in the fields from 1 to 7

   1. in the Project field, select Employee access

   2. in the Tracker field select IT support

   3. in the Subject field write New Access for ____ (position of a new employee)

   4. In the Description field, describe the task in more detail (for example:

   Hello IT Department,

   Please provide access to the ____ (position of a new emploee) for the following:

   With access to ____ Mail

   Admin (CA, AUS & US)

   first_name.last_name@bloomex.ca

   pwd :

   Chat (operator name in chat first_name)

   link : https://rchat.bloomex.ca

   login : first_name.last_name@bloomex.ca

   pwd :

   Cloud: http://cloud.necs.ca

   login : first_name.last_name@bloomex.ca

   pwd :

   5. in the Status field select New

   6. in the Priority field, select Normal

   7. In the field Assignee select System Administrations

6. Click on the blue Create button