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= Bloomex Wikipedia =
= Bloomex Wikipedia =


This Wikipedia created to store documents and politics of Bloomex Company.
= This Wikipedia created to store documents and politics of Bloomex Company. =
 
'''''All information about system administration is in [http://adminwiki.necs.ca/index.php/Main_Page ADMIN WIKI]'''''
'''''All information about system administration is in [http://adminwiki.necs.ca/index.php/Main_Page ADMIN WIKI]'''''


[[mediawikiwiki:Manual:FAQ#Basic_usage|MediaWiki basic usage]]
[[mediawikiwiki:Manual:FAQ#Basic_usage|MediaWiki basic usage]]
[[mediawikiwiki:Help:Formatting|Wiki Formatting]]
[[Instructions on how to upload a file and create a link to it on the wiki]]
= General =
==[[News]]==
Read [[News]]
==Bloomex Logo==
==[[About Bloomex]]==
[[Bloomex Logo]]
[[Web sites and components' description]]


=Time-Zones Converter=
=Time-Zones Converter=
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=Schedule of 24/7 It-Support=
=Schedule of 24/7 It-Support=


[[Schedule of 24/7 It-Support]]
[[Work time table of 24/7 IT-Support]]


[[Schedule of 24/7 It-Support (copy)]]
=IT TECHNICAL ACCIDENTS=
In case of any IT issue please follow this info:


[[Schedule of QA and Testing Department]]
[[IT Accident Protocol]]


= General documentation =
[[IT ACCIDENT - Contacts]]


[[Web sites and components' description]]
[[Phone system issues]]


= Departmental documentation =
= Departmental documentation =
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[[Accounting Department]]
[[Accounting Department]]
[[Retail]]


[[Courier Operation Department]]
[[Courier Operation Department]]
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= IT-system Instructions =
= IT-system Instructions =


[[Admin System Bloomex.ca]]
== <big>[[How to connect to a new VPN configuration|How to connect to a new VPN-server (Windows/macOS)]]</big> ==
 
== <big>[[How to connect to a new VPN-server (Linux Mint)|How to connect to a new VPN-server (Linux Mint)]]</big> ==
 
==[[How to create a ticket]]==


[[Driver APP]]
==[[Telephony Operations]]==


[[Orca]]
==[[Admin System Bloomex.ca Instructions]]==


[[FreeBPX]]
==[[Adm-eu.necs.ca Instructions]]==


[[SERM]]
==[[DRIVER APP - instructions]]==


[[Mailbot]]
==[[ORCA Instructions]]==


[[Chatbot]]
==[[FreeBPX Instructions]]==


[[Autobot]]
==[[SERM Instructions]]==


[[Instruction for the development]]
==[[Mailbot Instructions]]==


[[Common mistakes in order processing]]
==[[Chatbot Instructions]]==


[[About Bloomex]]
==[[Chatbot Archive]]==


==[[Email System]]==
==[[Chat bot Descriptions]]==


As a corporate email-Client we use [[Thunderbird]]
==[[Email System Instructions]]==


[[How to create a ticket to receive mail and access rights to systems]]
==[[SERM Instructions]]==


[[Instruction: How to Use Email Templates in Thunderbird]]
==[[Skype Instructions]]==


[[New mail in Thunderbird]]
==[[Corporate calls Instructions]]==


[[Enable Junk Mail folder in Thunderbird]]
==[[POS Instructions]]==


==[[SERM]]==
==[[Customer Service Instructions]]==


[[Instruction to marketing specialist (SERM)]]
==[[Redmine instructions]]==


==[[Skype]]==
===[[How to check and work with your tickets]]===


[[How to switch off group chat notification in Skype]]
===[[How to create a ticket]]===


=Bloomex Logo=
==[[Clearing the Cookies without losing saved passwords]]==
[[Bloomex Logo]]


=[[ACCIDENT HISTORY]]=
info: [[ACCIDENT HISTORY]]




=Wiki templates=


[[A vs B template]]








Consult the [https://www.mediawiki.org/wiki/Special:MyLanguage/Help:Contents User's Guide] for information on using the wiki software.
Consult the [[mediawikiwiki:Special:MyLanguage/Help:Contents|User's Guide]] for information on using the wiki software.


= Getting started =
= Getting started =
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* [https://www.mediawiki.org/wiki/Special:MyLanguage/Localisation#Translation_resources Localise MediaWiki for your language]
* [https://www.mediawiki.org/wiki/Special:MyLanguage/Localisation#Translation_resources Localise MediaWiki for your language]
* [https://www.mediawiki.org/wiki/Special:MyLanguage/Manual:Combating_spam Learn how to combat spam on your wiki]
* [https://www.mediawiki.org/wiki/Special:MyLanguage/Manual:Combating_spam Learn how to combat spam on your wiki]
* [[Security policy]]

Latest revision as of 11:46, 20 February 2025

Bloomex Wikipedia

This Wikipedia created to store documents and politics of Bloomex Company.

All information about system administration is in ADMIN WIKI

MediaWiki basic usage

Wiki Formatting

Instructions on how to upload a file and create a link to it on the wiki

General

News

Read News

About Bloomex

Bloomex Logo

Web sites and components' description

Time-Zones Converter

Link to Time-Zones-Converter

Schedule of 24/7 It-Support

Work time table of 24/7 IT-Support

IT TECHNICAL ACCIDENTS

In case of any IT issue please follow this info:

IT Accident Protocol

IT ACCIDENT - Contacts

Phone system issues

Departmental documentation

IT Department

Customer Service Department of Canada

Production Department

Accounting Department

Retail

Courier Operation Department

Marketing Department

Production & Purchasing Department

Things Engraved department

IT-system Instructions

How to connect to a new VPN-server (Windows/macOS)

How to connect to a new VPN-server (Linux Mint)

How to create a ticket

Telephony Operations

Admin System Bloomex.ca Instructions

Adm-eu.necs.ca Instructions

DRIVER APP - instructions

ORCA Instructions

FreeBPX Instructions

SERM Instructions

Mailbot Instructions

Chatbot Instructions

Chatbot Archive

Chat bot Descriptions

Email System Instructions

SERM Instructions

Skype Instructions

Corporate calls Instructions

POS Instructions

Customer Service Instructions

Redmine instructions

How to check and work with your tickets

How to create a ticket

Clearing the Cookies without losing saved passwords

ACCIDENT HISTORY

info: ACCIDENT HISTORY


Wiki templates

A vs B template



Consult the User's Guide for information on using the wiki software.

Getting started