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= Bloomex Wikipedia = | = Bloomex Wikipedia = | ||
This Wikipedia created to store documents and politics of Bloomex Company. | = This Wikipedia created to store documents and politics of Bloomex Company. = | ||
'''''All information about system administration is in [http://adminwiki.necs.ca/index.php/Main_Page ADMIN WIKI]''''' | '''''All information about system administration is in [http://adminwiki.necs.ca/index.php/Main_Page ADMIN WIKI]''''' | ||
[[mediawikiwiki:Manual:FAQ#Basic_usage|MediaWiki basic usage]] | [[mediawikiwiki:Manual:FAQ#Basic_usage|MediaWiki basic usage]] | ||
[[mediawikiwiki:Help:Formatting|Wiki Formatting]] | |||
[[Instructions on how to upload a file and create a link to it on the wiki]] | |||
= General = | = General = | ||
| Line 29: | Line 29: | ||
=Schedule of 24/7 It-Support= | =Schedule of 24/7 It-Support= | ||
[[ | [[Work time table of 24/7 IT-Support]] | ||
=IT TECHNICAL ACCIDENTS= | |||
In case of any IT issue please follow this info: | |||
[[ | [[IT Accident Protocol]] | ||
[[IT ACCIDENT - Contacts]] | |||
[[Phone system issues]] | [[Phone system issues]] | ||
| Line 49: | Line 49: | ||
[[Accounting Department]] | [[Accounting Department]] | ||
[[Retail | [[Retail]] | ||
[[Courier Operation Department]] | [[Courier Operation Department]] | ||
| Line 60: | Line 60: | ||
= IT-system Instructions = | = IT-system Instructions = | ||
== <big>[[How to connect to a new VPN configuration|How to connect to a new VPN-server (Windows/macOS)]]</big> == | |||
== <big>[[How to connect to a new VPN-server (Linux Mint)|How to connect to a new VPN-server (Linux Mint)]]</big> == | |||
==[[How to create a ticket]]== | |||
==[[Telephony Operations]]== | ==[[Telephony Operations]]== | ||
| Line 81: | Line 87: | ||
==[[Chatbot Archive]]== | ==[[Chatbot Archive]]== | ||
==[[ | ==[[Chat bot Descriptions]]== | ||
==[[Email System Instructions]]== | ==[[Email System Instructions]]== | ||
| Line 94: | Line 100: | ||
==[[Customer Service Instructions]]== | ==[[Customer Service Instructions]]== | ||
==[[Redmine instructions]]== | |||
===[[How to check and work with your tickets]]=== | |||
===[[How to create a ticket]]=== | |||
==[[Clearing the Cookies without losing saved passwords]]== | |||
=[[ACCIDENT HISTORY]]= | |||
info: [[ACCIDENT HISTORY]] | |||
=Wiki templates= | =Wiki templates= | ||
| Line 110: | Line 128: | ||
* [https://www.mediawiki.org/wiki/Special:MyLanguage/Localisation#Translation_resources Localise MediaWiki for your language] | * [https://www.mediawiki.org/wiki/Special:MyLanguage/Localisation#Translation_resources Localise MediaWiki for your language] | ||
* [https://www.mediawiki.org/wiki/Special:MyLanguage/Manual:Combating_spam Learn how to combat spam on your wiki] | * [https://www.mediawiki.org/wiki/Special:MyLanguage/Manual:Combating_spam Learn how to combat spam on your wiki] | ||
* [[Security policy]] | |||
Latest revision as of 11:46, 20 February 2025
Bloomex Wikipedia
This Wikipedia created to store documents and politics of Bloomex Company.
All information about system administration is in ADMIN WIKI
Instructions on how to upload a file and create a link to it on the wiki
General
News
Read News
Bloomex Logo
About Bloomex
Web sites and components' description
Time-Zones Converter
Schedule of 24/7 It-Support
Work time table of 24/7 IT-Support
IT TECHNICAL ACCIDENTS
In case of any IT issue please follow this info:
Departmental documentation
Customer Service Department of Canada
Production & Purchasing Department
IT-system Instructions
How to connect to a new VPN-server (Windows/macOS)
How to connect to a new VPN-server (Linux Mint)
How to create a ticket
Telephony Operations
Admin System Bloomex.ca Instructions
Adm-eu.necs.ca Instructions
DRIVER APP - instructions
ORCA Instructions
FreeBPX Instructions
SERM Instructions
Mailbot Instructions
Chatbot Instructions
Chatbot Archive
Chat bot Descriptions
Email System Instructions
SERM Instructions
Skype Instructions
Corporate calls Instructions
POS Instructions
Customer Service Instructions
Redmine instructions
How to check and work with your tickets
How to create a ticket
Clearing the Cookies without losing saved passwords
ACCIDENT HISTORY
info: ACCIDENT HISTORY
Wiki templates
Consult the User's Guide for information on using the wiki software.