User contributions for Pavel Kulakov

6 July 2023

• 15:0615:06, 6 July 2023 diff hist +201‎ Strong Training CS Project ‎No edit summary current Tag: Visual edit
• 14:5714:57, 6 July 2023 diff hist +4,833‎ N Strong Training CS Project ‎ Created page with "Thur. 3 August 2023 Main topic Regular Tue-Fri overnight delivery after the fact Teleflora tried to wire: - spot the difference between local and non-local order - spot the difference between every pls wire - Teleflora language: refusal, inquiry, unable to wire etc. Landline Teleflora phone explanation: a) who's usually call and why? - florist to check on recipient's phone number or full name; b) how to respond: "Hello. Thank you for calling Fleur Concept" - how to save..."
• 13:4513:45, 6 July 2023 diff hist +4‎ Customer Service Department of Canada ‎No edit summary current
• 13:4413:44, 6 July 2023 diff hist +28‎ Customer Service Department of Canada ‎No edit summary Tag: Visual edit

4 July 2023

• 12:1012:10, 4 July 2023 diff hist +2‎ Phone + Mail shift Guide ‎No edit summary current Tag: Visual edit

3 July 2023

• 19:0519:05, 3 July 2023 diff hist +889‎ Bloomex Canada Admin Statuses ‎No edit summary current Tag: Visual edit
• 18:2818:28, 3 July 2023 diff hist +87‎ N File:Statuses.pdf ‎No edit summary current
• 18:2618:26, 3 July 2023 diff hist 0‎ N Bloomex Canada Admin Statuses ‎ Created blank page
• 18:2618:26, 3 July 2023 diff hist +35‎ Customer Service Department of Canada ‎No edit summary
• 18:2318:23, 3 July 2023 diff hist +4,141‎ N Phone + Mail shift Guide ‎ Created page with "How to do PH+Emails 1 Access two tabs on your computer, one for emails and the other for PH, and then open your admin system in both. It will be better to open all the tabs which you think will be useful for you, for example Emailbot and tabs for all the courier companies which we are using 2 You must pay attention to the time of day when it’s most hectic or when customers aren't phoning while doing PH+Emails so that you can do your work more quickly...."
• 18:2218:22, 3 July 2023 diff hist +30‎ Customer Service Department of Canada ‎No edit summary
• 18:2018:20, 3 July 2023 diff hist +1,087‎ N Work Place rules and ethics ‎ Created page with "Workspace rules 💻🖥 Please don’t move, switch or unplug any devices, especially headphones and mics. After your shift finished please prepare the workspace for another employee: Wipe the table! Close all of the windows and applications inside of your computer Switch it off Clear the wires behind Put the headphones on the screen If it’s laptop - switch off, close it, put the headphones, mouse and the charger on top of it. Thank you very much CLEANING RULES Kit..." current
• 18:1918:19, 3 July 2023 diff hist +33‎ Customer Service Department of Canada ‎No edit summary Tag: Visual edit: Switched
• 18:1818:18, 3 July 2023 diff hist +1,695‎ CS Canada Templates ‎No edit summary current Tag: Visual edit
• 18:1618:16, 3 July 2023 diff hist +94,815‎ N CS Canada Templates ‎ Created page with "NEW UPDATE TEMPLATES Email- NOT-LOCAL – INVEST ONLY Dear XXXX, Thank you for your order. We tried to reach you via phone call, but it led us to your voice message system. We apologize for any inconvenience this may cause, but we wanted to let you know that your order will be delivered tomorrow along with a complementary upgrade from our side. We understand the significance of the original delivery date you had chosen and we regret any inconvenience this may have ca..."
• 18:1518:15, 3 July 2023 diff hist +4‎ Customer Service Department of Canada ‎No edit summary Tag: Visual edit: Switched
• 18:1518:15, 3 July 2023 diff hist +1‎ Customer Service Department of Canada ‎No edit summary Tag: Visual edit
• 18:1418:14, 3 July 2023 diff hist +96,509‎ N Training Files ‎ This page contains all templates used by the Canadian Customer Support Team current Tag: Visual edit
• 16:5016:50, 3 July 2023 diff hist +20‎ Customer Service Department of Canada ‎No edit summary Tag: Visual edit: Switched