IT Department: Difference between revisions
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[[adm-eu.necs.ca]] | [[adm-eu.necs.ca]] | ||
==[[Admin System Bloomex.ca Instructions]]== | |||
==[[Adm-eu.necs.ca Instructions]]== | |||
==[[Driver APP]]== | |||
==[[Orca]]== | |||
==[[FreeBPX]]== | |||
==[[SERM]]== | |||
==[[Mailbot]]== | |||
==[[Chatbot]]== | |||
==[[Autobot]]== | |||
==[[Instruction for the development]]== | |||
==[[Common mistakes in order processing]]== | |||
==[[About Bloomex]]== | |||
==[[Email System]]== | |||
As a corporate email-Client we use [[Thunderbird]] | |||
[[How to create a ticket to receive mail and access rights to systems]] | |||
[[Instruction: How to Use Email Templates in Thunderbird]] | |||
[[New mail in Thunderbird]] | |||
[[Enable Junk Mail folder in Thunderbird]] | |||
==[[SERM]]== | |||
[[Instruction to marketing specialist (SERM)]] | |||
= IT-Ticket System (Redmine) = | = IT-Ticket System (Redmine) = | ||
Revision as of 16:54, 18 September 2023
Units
IT-Systems
Canada admin system and website bloomex.ca
Australia admin system and website bloomex.com.au
Admin System Bloomex.ca Instructions
Adm-eu.necs.ca Instructions
Driver APP
Orca
FreeBPX
SERM
Mailbot
Chatbot
Autobot
Instruction for the development
Common mistakes in order processing
About Bloomex
Email System
As a corporate email-Client we use Thunderbird
How to create a ticket to receive mail and access rights to systems
Instruction: How to Use Email Templates in Thunderbird
Enable Junk Mail folder in Thunderbird
SERM
Instruction to marketing specialist (SERM)
IT-Ticket System (Redmine)
General Provisions
We strive to make the workflow clear for every team member. We present a logical structure of interactions for review. This set of instructions is effective upon publication and is mandatory.
You can see the general scheme of the process at this link:
https://orca.necs.ca/storage/files/3891595/Development%20Workflow%20v1.0.1_compressed.pdf
Instructions
Instructions to the Quality Assurance
Instructions to the Project Manager
Instructions to the System Administrator
Instruction to marketing specialist(serm)
Useful links
План работ IT отдела 2022
https://docs.google.com/document/d/1QQhy4JaCLHwnrAiHVHGE3AjZP5md790sl0Ly4HK-G_Q/edit?usp=sharing
Новая модульная система
https://docs.google.com/document/d/1FA1HnrI5Kljr6ZOgCpzJ2DMwpy0hvxxjmUjhxcJbxgQ/edit?usp=sharing
Бриф по чат-боту
https://docs.google.com/document/d/1PRHxTkNzQ7mS2iElagExQC9fgcS0j6HXBNBwijbJgCo/edit?usp=sharing
Внедрение системы учета сотрудников
https://docs.google.com/document/d/1myvM2pyVU7Yqn7vXoKmEdh7aZ80F2v8Zv0sehO0XeHw/edit?usp=sharing
ALL Logo Bloomex
https://drive.google.com/drive/folders/1_2YSrwk6zKTJ-EbWqZ63ozZ9IjJGPzJi
Gas Prices for Drivers
https://www.caa.ca/gas-prices/
Time-Work Table
https://docs.google.com/spreadsheets/d/1naV9TiiRA-75kVlRmDmPKP1cchMPZf4rXOyTTIq5jhQ/edit#gid=0
ТЗ учет сотрудников
Калькулятор тайм зон